SUMMARY:&nbsp;A&nbsp;Senior Systems Engineer’s role is to ensure availability, performance and security of the IT infrastructure. &nbsp;Essential Functions:<ul style="font-size: 16px; line-height: 1.42857; list-style-position: inside; font-family: ProximaNova, sans-serif;"><li>Analyze complex business systems and proprietary application configurations, document the configurations and processes, and support them as needed.</li><li>Install and support Cisco and other firewall technologies.&nbsp;</li><li>Set the scope and timelines of new projects in order to meet completion deadlines.&nbsp;</li><li>Interface with all levels of employees internally and within client businesses to support program requirements (business owners, project managers, customer employees, and executive management).&nbsp;</li><li>Write technical procedural documentation for c0-workers and for delegated tasks.&nbsp; &nbsp;</li><li>Maintain proper certification levels to meet departmental needs.&nbsp;<ul style="line-height: 1.42857; list-style-position: inside;"><li>Preferred: Microsoft Windows (MCSA, MCSE, MTA)</li><li>Valued: CompTIA (Network+, Security+), Cisco (CCENT, CCNA, CCNP), VMware (VCA, VCP, VCAP)</li><li>Other industry certifications a plus</li></ul></li></ul> Required Education, Experience, and Skills:&nbsp;<ul style="font-size: 16px; line-height: 1.42857; list-style-position: inside; font-family: ProximaNova, sans-serif;"><li>Bachelor’s Degree in Computer Science or related field preferred although not required.&nbsp;</li><li>Minimum of 10 years support experience in computer &amp; network system environments.</li><li>Self-reliant and directed as there may be little to no daily supervision.</li><li>Ability to analyze complex business problems and issues as it relates to enterprise network infrastructure.&nbsp;</li><li>Experience with server hardware and managing physical servers and appliances in a data center environment&nbsp;</li><li>Industry best practice server and storage troubleshooting and backup and restore experience.&nbsp;</li><li>Experience in providing process improvement recommendations and documentation.&nbsp;<ul style="line-height: 1.42857; list-style-position: inside;"><li>Specialty [Client-Facing, Security, Network, Cloud, etc.]</li><li>Advanced understanding of Active Directory</li><li>Layer 2/3 networking</li><li>Wireless networking</li><li>Windows Server 2003 – 2016</li><li>Patch Management</li><li>Windows Failover Cluster</li><li>Exchange 2010 – 2016, Office 365</li><li>Barracuda appliances</li><li>Monitoring technologies (SolarWinds, Nagios, What’s Up Gold, etc.)</li><li>Enterprise antivirus software (McAfee, Sophos, Symantec, etc.)</li><li>Storage Area Network (SAN) technologies (Dell EqualLogic/Compellent, HP, IBM, NetApp, etc.)</li><li>Backup technologies (Veeam, Backup Exec, Asigra, etc.)</li><li>Virtualization technologies</li><li>VMware administration (VMware vSphere 5.x – 6.x, VMware View)</li></ul></li></ul>&nbsp;Experience with the following is a plus:<ul style="font-size: 16px; line-height: 1.42857; list-style-position: inside; font-family: ProximaNova, sans-serif;"><li>Cloud Platforms (Microsoft Azure, Amazon Web Services, etc.)</li><li>Virtual Desktop Infrastructure (VDI) technologies</li><li>High Availability (HA) methodologies &amp; technologies</li><li>Infrastructure security technologies</li><li>PowerShell scripting and automation</li><li>SharePoint 2010 – 2016, SharePoint Online</li><li>SCVMM \ Hyper-V</li><li>Microsoft System Center Configuration Manager (SCCM)</li><li>Citrix applications (XenApp, XenDesktop, XenServer, Program Neighborhood)</li><li>Citrix NetScaler</li><li>Windows IIS</li><li>Linux (Red Hat Releases 2-7; CentOS)</li><li>Unix and/or HP-UX</li></ul>&nbsp;Physical, Mental Requirements and Work Environment: &nbsp;<ul style="font-size: 16px; line-height: 1.42857; list-style-position: inside; font-family: ProximaNova, sans-serif;"><li>View computer monitor for an extended period of time</li><li>Sitting for long periods of time.</li><li>Listening and talking.</li><li>Extended period of keyboard usage.</li><li>Engineering services delivered as part of both time and materials work and project work (including assisting with internal projects as necessary).&nbsp;</li><li>Demonstrate the ability to prioritize and manage competing demands and tasks, and successfully manage multiple engagements that may require additional resources.&nbsp;</li><li>On-call and schedule flexing as needed to meet Bell internal and client needs.&nbsp;</li></ul> Conditions of Employment:•&nbsp; &nbsp; &nbsp;Must pass background check•&nbsp; &nbsp; &nbsp;Must pass pre-employment drug test• &nbsp; &nbsp; Maintain proper certification levels

SUMMARY: A Senior Systems Engineer’s role is to ensure availability,
performance and security of the IT infrastructure.



Essential Functions:

  * Analyze complex business systems and proprietary application configurations, document the configurations and processes, and support them as needed.
  * Install and support Cisco and other firewall technologies. 
  * Set the scope and timelines of new projects in order to meet completion deadlines. 
  * Interface with all levels of employees internally and within client businesses to support program requirements (business owners, project managers, customer employees, and executive management). 
  * Write technical procedural documentation for c0-workers and for delegated tasks.   
  * Maintain proper certification levels to meet departmental needs. 
    * Preferred: Microsoft Windows (MCSA, MCSE, MTA)
    * Valued: CompTIA (Network+, Security+), Cisco (CCENT, CCNA, CCNP), VMware (VCA, VCP, VCAP)
    * Other industry certifications a plus

  

Required Education, Experience, and Skills:

  * Bachelor’s Degree in Computer Science or related field preferred although not required. 
  * Minimum of 10 years support experience in computer & network system environments.
  * Self-reliant and directed as there may be little to no daily supervision.
  * Ability to analyze complex business problems and issues as it relates to enterprise network infrastructure. 
  * Experience with server hardware and managing physical servers and appliances in a data center environment 
  * Industry best practice server and storage troubleshooting and backup and restore experience. 
  * Experience in providing process improvement recommendations and documentation. 
    * Specialty [Client-Facing, Security, Network, Cloud, etc.]
    * Advanced understanding of Active Directory
    * Layer 2/3 networking
    * Wireless networking
    * Windows Server 2003 – 2016
    * Patch Management
    * Windows Failover Cluster
    * Exchange 2010 – 2016, Office 365
    * Barracuda appliances
    * Monitoring technologies (SolarWinds, Nagios, What’s Up Gold, etc.)
    * Enterprise antivirus software (McAfee, Sophos, Symantec, etc.)
    * Storage Area Network (SAN) technologies (Dell EqualLogic/Compellent, HP, IBM, NetApp, etc.)
    * Backup technologies (Veeam, Backup Exec, Asigra, etc.)
    * Virtualization technologies
    * VMware administration (VMware vSphere 5.x – 6.x, VMware View)



Experience with the following is a plus:

  * Cloud Platforms (Microsoft Azure, Amazon Web Services, etc.)
  * Virtual Desktop Infrastructure (VDI) technologies
  * High Availability (HA) methodologies & technologies
  * Infrastructure security technologies
  * PowerShell scripting and automation
  * SharePoint 2010 – 2016, SharePoint Online
  * SCVMM \ Hyper-V
  * Microsoft System Center Configuration Manager (SCCM)
  * Citrix applications (XenApp, XenDesktop, XenServer, Program Neighborhood)
  * Citrix NetScaler
  * Windows IIS
  * Linux (Red Hat Releases 2-7; CentOS)
  * Unix and/or HP-UX



Physical, Mental Requirements and Work Environment:  

  * View computer monitor for an extended period of time
  * Sitting for long periods of time.
  * Listening and talking.
  * Extended period of keyboard usage.
  * Engineering services delivered as part of both time and materials work and project work (including assisting with internal projects as necessary). 
  * Demonstrate the ability to prioritize and manage competing demands and tasks, and successfully manage multiple engagements that may require additional resources. 
  * On-call and schedule flexing as needed to meet Bell internal and client needs. 

  

Conditions of Employment:

•     Must pass background check

•     Must pass pre-employment drug test

•     Maintain proper certification levels

