<div class="section page-centered" style="font-size: 16px; max-width: 760px; margin: 0px auto; padding: 20px 0px; position: relative; caret-color: rgb(81, 83, 87); color: rgb(81, 83, 87); font-family: Lato;"><div>Blink is looking for a Senior Mixed Methods UX Researcher to add to our&nbsp;team. In this role, you will apply a wide range of quantitative and qualitative methods to address our clients’ research questions and problems. We are looking for someone with prior internal or external business consulting experience who has a track record of delivering compelling research findings and recommendations.</div><div><br></div><div>Note: You will also be asked to share a presentation of 2-3 work samples in the interview process.</div><div><span style="font-size: 18px; font-weight: 700;"><br></span></div><div><span style="font-size: 18px; font-weight: 700;">What you will be doing:</span></div></div><div class="section page-centered" style="font-size: 16px; max-width: 760px; margin: 0px auto; padding: 20px 0px; position: relative; caret-color: rgb(81, 83, 87); color: rgb(81, 83, 87); font-family: Lato;"><ul class="posting-requirements plain-list" style="margin-right: auto; margin-bottom: 0px; margin-left: auto; padding: 0px;"><ul style="margin-right: auto; margin-left: auto; padding: 0px;"><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">Conduct foundational and evaluative research for Blink clients as part of cross-functional team.</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">Plan and execute survey research or other quantitative methods.</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">Plan and moderate qualitative research such as usability lab studies, remote interviews, and field studies.</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">Analyze and synthesize quantitative and qualitative research findings and prepare high-impact reports and presentations for clients.</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">Recommend design changes or solutions based on research evidence and design best practices.</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">Act as a mixed-methods subject matter expert within Blink.</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">Consult on business development efforts as a mixed methods subject matter expert. Meet with client stakeholders to help clarify research objectives and propose specific research plans, tools and approaches.</li></ul></ul></div><div class="section page-centered" style="font-size: 16px; max-width: 760px; margin: 0px auto; padding: 20px 0px; position: relative; caret-color: rgb(81, 83, 87); color: rgb(81, 83, 87); font-family: Lato;"><h3 style="font-weight: 700; font-stretch: normal; font-size: 18px; line-height: 1.4; font-family: Lato; -webkit-font-smoothing: antialiased; color: rgb(81, 83, 87); margin: 17.5px 0px; padding: 0px;">What we are looking for:</h3><ul class="posting-requirements plain-list" style="margin-right: auto; margin-bottom: 0px; margin-left: auto; padding: 0px;"><ul style="margin-right: auto; margin-left: auto; padding: 0px;"><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">Formal education in a relevant field such as human-computer interaction, human centered design, cognitive psychology, anthropology, market research, survey research, information science and experience that demonstrates an understanding of quantitative survey techniques as well as UX research theory, methods, and practices.</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">8-10 years of experience designing and conducting&nbsp;a range of UX research activities.&nbsp;</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">Excellent qualitative interviewing skills. Ability to engage deeply with study participants to understand their behaviors, needs, motivations, and preferences.&nbsp;</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">Demonstrated expertise in planning and executing survey research in conjunction with qualitative UX research.</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">&nbsp;Ability to propose quantitative survey and analysis approaches that address client research questions.</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">&nbsp;Expert survey question writing and building.</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">Ability to program complex surveys and review programming quality.</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">&nbsp; Knowledge of 3rd party national and international research panels and how to determine which panel is best suited to specific project requirements.</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">&nbsp;Ability to analyze data using multiple methods, including applied inferential statistics (means testing, ANOVA, etc.), segmentation and cluster analysis, MaxDiff, Kano Analysis, factor analysis, crosstab reports, open-ended text analysis, or conjoint analysis (nice to have).</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">&nbsp; Knowledge and experience using industry standard tools such as Qualtrics, SurveyGizmo, SPSS, R, SAS, MATLAB, Python, or Jupyter notebooks</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">Excellent presentation and written communication skills.</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">Ability to recommended design solutions based on observed&nbsp;UX issues.</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">Ability to visualize quantitative and qualitative research results in compelling ways.</li></ul></ul></div><div class="section page-centered" style="font-size: 16px; max-width: 760px; margin: 0px auto; padding: 20px 0px; position: relative; caret-color: rgb(81, 83, 87); color: rgb(81, 83, 87); font-family: Lato;"><h3 style="font-weight: 700; font-stretch: normal; font-size: 18px; line-height: 1.4; font-family: Lato; -webkit-font-smoothing: antialiased; color: rgb(81, 83, 87); margin: 17.5px 0px; padding: 0px;">Bonus if you have:</h3><ul class="posting-requirements plain-list" style="margin-right: auto; margin-bottom: 0px; margin-left: auto; padding: 0px;"><ul style="margin-right: auto; margin-left: auto; padding: 0px;"><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">UX Design experience is a plus.</li><li style="margin: 8px 0px 8px 17px; padding: 0px; list-style-position: outside; list-style-type: disc;">Prior consulting experience.</li></ul></ul></div><div class="section page-centered" style="font-size: 16px; max-width: 760px; margin: 0px auto; padding: 20px 0px; position: relative; caret-color: rgb(81, 83, 87); color: rgb(81, 83, 87); font-family: Lato;"><div><span style="font-weight: 600; -webkit-font-smoothing: antialiased; font-size: 12pt;">About Blink</span></div><div><br></div><div>Blink is a UX research and design firm that works with great companies to create meaningful digital products, brands, and experiences. With studios in Seattle, San Diego, San Francisco, Boston, and Austin, Blink brings two decades of experience using our evidence-driven design process to projects for clients such as Microsoft, Amazon, Starbucks, and NASA.</div><div><br></div><div>Blink is an Equal Employment Opportunity (EEO) employer and do not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability.</div><div><br></div><div>Please note Blink operates in the following states: Washington, California, Texas, Colorado, and Massachusetts. While we are a remote friendly work environment, we are unable to hire full-time employees outside of these states at this time. If you are comfortable relocating to one of the states we operate in or currently live in these states we welcome your application.</div></div>

Blink is looking for a Senior Mixed Methods UX Researcher to add to our team.
In this role, you will apply a wide range of quantitative and qualitative
methods to address our clients’ research questions and problems. We are
looking for someone with prior internal or external business consulting
experience who has a track record of delivering compelling research findings
and recommendations.

  

Note: You will also be asked to share a presentation of 2-3 work samples in
the interview process.

  

What you will be doing:

    * Conduct foundational and evaluative research for Blink clients as part of cross-functional team.
    * Plan and execute survey research or other quantitative methods.
    * Plan and moderate qualitative research such as usability lab studies, remote interviews, and field studies.
    * Analyze and synthesize quantitative and qualitative research findings and prepare high-impact reports and presentations for clients.
    * Recommend design changes or solutions based on research evidence and design best practices.
    * Act as a mixed-methods subject matter expert within Blink.
    * Consult on business development efforts as a mixed methods subject matter expert. Meet with client stakeholders to help clarify research objectives and propose specific research plans, tools and approaches.

### What we are looking for:

    * Formal education in a relevant field such as human-computer interaction, human centered design, cognitive psychology, anthropology, market research, survey research, information science and experience that demonstrates an understanding of quantitative survey techniques as well as UX research theory, methods, and practices.
    * 8-10 years of experience designing and conducting a range of UX research activities. 
    * Excellent qualitative interviewing skills. Ability to engage deeply with study participants to understand their behaviors, needs, motivations, and preferences. 
    * Demonstrated expertise in planning and executing survey research in conjunction with qualitative UX research.
    *  Ability to propose quantitative survey and analysis approaches that address client research questions.
    *  Expert survey question writing and building.
    * Ability to program complex surveys and review programming quality.
    *   Knowledge of 3rd party national and international research panels and how to determine which panel is best suited to specific project requirements.
    *  Ability to analyze data using multiple methods, including applied inferential statistics (means testing, ANOVA, etc.), segmentation and cluster analysis, MaxDiff, Kano Analysis, factor analysis, crosstab reports, open-ended text analysis, or conjoint analysis (nice to have).
    *   Knowledge and experience using industry standard tools such as Qualtrics, SurveyGizmo, SPSS, R, SAS, MATLAB, Python, or Jupyter notebooks
    * Excellent presentation and written communication skills.
    * Ability to recommended design solutions based on observed UX issues.
    * Ability to visualize quantitative and qualitative research results in compelling ways.

### Bonus if you have:

    * UX Design experience is a plus.
    * Prior consulting experience.

About Blink

  

Blink is a UX research and design firm that works with great companies to
create meaningful digital products, brands, and experiences. With studios in
Seattle, San Diego, San Francisco, Boston, and Austin, Blink brings two
decades of experience using our evidence-driven design process to projects for
clients such as Microsoft, Amazon, Starbucks, and NASA.

  

Blink is an Equal Employment Opportunity (EEO) employer and do not
discriminate on the basis of race, color, national origin, religion, gender,
age, veteran status, political affiliation, sexual orientation, marital status
or disability.

  

Please note Blink operates in the following states: Washington, California,
Texas, Colorado, and Massachusetts. While we are a remote friendly work
environment, we are unable to hire full-time employees outside of these states
at this time. If you are comfortable relocating to one of the states we
operate in or currently live in these states we welcome your application.

