The Senior Director, Research and Development, will lead Calabrio’s Quality Management and other advanced applications that leverage the Calabrio ONE platform. In this role you will lead a comprehensive organization through Calabrio’s next phase of innovation, combining some of the more advanced SaaS based products and data rich applications with new analytics capabilities. This senior role will lead engineering teams while working with other application owners and functions to strengthen, grow and evolve the entire Calabrio offering.&nbsp;&nbsp;<p dir="LTR" style="margin-bottom: 0px; padding: 0px; border: 0px; font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-stretch: inherit; line-height: inherit; vertical-align: baseline; caret-color: rgb(74, 74, 74); color: rgb(74, 74, 74); white-space: pre-wrap;"> WHAT YOU’LL BE DOING:<p dir="LTR" style="margin-bottom: 0px; padding: 0px; border: 0px; font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-stretch: inherit; line-height: inherit; vertical-align: baseline; caret-color: rgb(74, 74, 74); color: rgb(74, 74, 74); white-space: pre-wrap;"> <ul>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Build and develop exceptional engineering teams that deliver with high velocity and quality</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Lead and thrive at the junction of business, product, technology, and team challenges</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Evolve legacy applications with analytics and big data concepts, while incubating new applications</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Define KPIs for multiple Agile teams and ensure continuous improvement</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Work with business leadership to develop multi-year technology and product roadmaps and resourcing plans to ensure ‘one vision’ for execution</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Ensure effective communication across multiple teams and products</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Craft and execute best-in-class product development processes</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Inspire, make tough decisions, and get things done</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Focus on solving customer problems and adding value</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Actively work with customers, field teams, and cross-functional product teams to deliver valuable solutions for customers</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Apply data-driven methods to inform decisions about products, technology, and teams</li></ul> EXPERIENCE WE’RE LOOKING FOR:<p dir="LTR" style="margin-bottom: 0px; padding: 0px; border: 0px; font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-stretch: inherit; line-height: inherit; vertical-align: baseline; caret-color: rgb(74, 74, 74); color: rgb(74, 74, 74); white-space: pre-wrap;"> <ul>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Experience in SaaS based company with preference toward a multi-product portfolio</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">History of successfully leading engineering teams in a platform/application environment</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Experience leveraging analytics and big data to transform the user experience</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Leadership over products in multiple stages of the product lifecycle</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Track record of driving transformational business change in a comprehensive and challenging environment</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">History of successfully recruiting high performing teammates</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Experience leading teams in a high cadence of development and strong operational practices which can span over multi-year horizons</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Know how to build and improve engineering groups that work on a spectrum of new and creative products</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Demonstrated project management and presentation skills</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Proven ability to generate decisions through data</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">History of collaboration with interdisciplinary technical leads to make strategic product decisions</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Has brought multiple software products to market</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">You have demonstrated success building highly scalable APIs / backend platforms / distributed systems / data access layers, etc.</li></ul> WHAT IS REQUIRED FOR YOU TO APPLY?<p dir="LTR" style="margin-bottom: 0px; padding: 0px; border: 0px; font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-stretch: inherit; line-height: inherit; vertical-align: baseline; caret-color: rgb(74, 74, 74); color: rgb(74, 74, 74); white-space: pre-wrap;"> <ul>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">10+ years of experience in bringing software solutions to market with a deep understanding of all aspects of software engineering, including DevOps, architecture and design</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">5+ years of senior experience working with stakeholders and leading teams in a high cadence of development and strong operational practices which can span over multi-year horizons</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">BS Degree in Engineering, Computer Science, or Equivalent</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Advanced degree in technical or business field preferred</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Experience with applied analytics preferred</li></ul>

The Senior Director, Research and Development, will lead Calabrio’s Quality
Management and other advanced applications that leverage the Calabrio ONE
platform. In this role you will lead a comprehensive organization through
Calabrio’s next phase of innovation, combining some of the more advanced SaaS
based products and data rich applications with new analytics capabilities.
This senior role will lead engineering teams while working with other
application owners and functions to strengthen, grow and evolve the entire
Calabrio offering.  

  

 **WHAT YOU’LL BE DOING:**

  

  * Build and develop exceptional engineering teams that deliver with high velocity and quality
  * Lead and thrive at the junction of business, product, technology, and team challenges
  * Evolve legacy applications with analytics and big data concepts, while incubating new applications
  * Define KPIs for multiple Agile teams and ensure continuous improvement
  * Work with business leadership to develop multi-year technology and product roadmaps and resourcing plans to ensure ‘one vision’ for execution
  * Ensure effective communication across multiple teams and products
  * Craft and execute best-in-class product development processes
  * Inspire, make tough decisions, and get things done
  * Focus on solving customer problems and adding value
  * Actively work with customers, field teams, and cross-functional product teams to deliver valuable solutions for customers
  * Apply data-driven methods to inform decisions about products, technology, and teams

  

 **EXPERIENCE WE’RE LOOKING FOR:**

  

  * Experience in SaaS based company with preference toward a multi-product portfolio
  * History of successfully leading engineering teams in a platform/application environment
  * Experience leveraging analytics and big data to transform the user experience
  * Leadership over products in multiple stages of the product lifecycle
  * Track record of driving transformational business change in a comprehensive and challenging environment
  * History of successfully recruiting high performing teammates
  * Experience leading teams in a high cadence of development and strong operational practices which can span over multi-year horizons
  * Know how to build and improve engineering groups that work on a spectrum of new and creative products
  * Demonstrated project management and presentation skills
  * Proven ability to generate decisions through data
  * History of collaboration with interdisciplinary technical leads to make strategic product decisions
  * Has brought multiple software products to market
  * You have demonstrated success building highly scalable APIs / backend platforms / distributed systems / data access layers, etc.

  

 **WHAT IS REQUIRED FOR YOU TO APPLY?**

  

  * 10+ years of experience in bringing software solutions to market with a deep understanding of all aspects of software engineering, including DevOps, architecture and design
  * 5+ years of senior experience working with stakeholders and leading teams in a high cadence of development and strong operational practices which can span over multi-year horizons
  * BS Degree in Engineering, Computer Science, or Equivalent
  * Advanced degree in technical or business field preferred
  * Experience with applied analytics preferred

