Convr is looking for exceptional customer success professionals seeking opportunities for growth and advancement in the Insurtech industry.&nbsp; Who we are: We are a diverse group of driven individuals that love to problem-solve. No politics, no wasting time in meetings or typing out meaningless CYA emails. We are all about serving insurers, our customers, and growing the company organically through strong core values. Through d3: Data. Discovery. Decision.®, Convr uses decision science to automate submission intake, information gathering and commercial insurance underwriting process. The Customer Success Team works with our customers to develop shared goals, and the strategies and tactics to achieve them.&nbsp; The team collaborates and influences across multiple levels within sales, product, engineering, underwriting, operations, and strategy teams—both internally and externally—to deliver results.&nbsp; We are where the rubber meets the road in the reinvention of a 400-year-old industry. The Role: At Convr, Customer Success Managers (CSMs) are a blend of project manager, consultant, and product expert.&nbsp; CSMs are focused on simplifying and improving the commercial underwriting process by efficiently and expertly onboarding new customers, driving adoption and usage so that our products’ value is fully realized, and serve as the customer’s internal champion for escalations and enhancements.&nbsp; The most successful candidates: <ul>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Have unparalleled dedication to the customer’s best interest</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Are comfortable navigating, engaging, developing relationships at all levels of an organization</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Are natural communicators who adjust their style to match their audience</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Understand P&amp;C carriers, especially commercial lines underwriting (professional designations like CPCU, ARM, and AU among others are a plus)</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Have strong business acumen</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Have organized and lead technology implementations with great success</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Have experience working in an agile environment</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Are skilled at eliciting and developing requirements</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Are both a creative problem solver and critical thinker</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Can show how they’ve used analytics to develop actionable insights</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Are familiar with customer success metrics and activities</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Can quickly switch between big-picture strategist and detail-oriented tacticia</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Have an eye for detail, are natural organizers, and exceptional at time management (said another way, have Type A personalities)</li>
</ul> Working with us means: You will be joining one of the most exciting companies in Insurtech; your work will make a significant and immediate impact for our customers, our firm, and the industry.&nbsp; Team members at Convr earn a competitive salary and benefit from some amazing perks—unlimited PTO, flexible work hours, health, dental, and vision insurance, and 401(k) to name a few.&nbsp; Let’s chat if you: <ul>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Have 5+ years of professional experience, at least 2 of which are related to brokering or underwriting commercial lines</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Obtained a bachelors or advanced degree</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">&nbsp;Are proficient with the Microsoft Office suite</li>
</ul>

Convr is looking for exceptional customer success professionals seeking
opportunities for growth and advancement in the Insurtech industry.

  

 **Who we are:**

  

We are a diverse group of driven individuals that love to problem-solve. No
politics, no wasting time in meetings or typing out meaningless CYA emails. We
are all about serving insurers, our customers, and growing the company
organically through strong core values. Through d3: Data. Discovery.
Decision.®, Convr uses decision science to automate submission intake,
information gathering and commercial insurance underwriting process.

  

The Customer Success Team works with our customers to develop shared goals,
and the strategies and tactics to achieve them.  The team collaborates and
influences across multiple levels within sales, product, engineering,
underwriting, operations, and strategy teams—both internally and externally—to
deliver results.  We are where the rubber meets the road in the reinvention of
a 400-year-old industry.

  

 **The Role:**

  

At Convr, Customer Success Managers (CSMs) are a blend of project manager,
consultant, and product expert.  CSMs are focused on simplifying and improving
the commercial underwriting process by efficiently and expertly onboarding new
customers, driving adoption and usage so that our products’ value is fully
realized, and serve as the customer’s internal champion for escalations and
enhancements.

  

 **The most successful candidates:**

  

  * Have unparalleled dedication to the customer’s best interest
  * Are comfortable navigating, engaging, developing relationships at all levels of an organization
  * Are natural communicators who adjust their style to match their audience
  * Understand P&C carriers, especially commercial lines underwriting (professional designations like CPCU, ARM, and AU among others are a plus)
  * Have strong business acumen
  * Have organized and lead technology implementations with great success
  * Have experience working in an agile environment
  * Are skilled at eliciting and developing requirements
  * Are both a creative problem solver and critical thinker
  * Can show how they’ve used analytics to develop actionable insights
  * Are familiar with customer success metrics and activities
  * Can quickly switch between big-picture strategist and detail-oriented tacticia
  * Have an eye for detail, are natural organizers, and exceptional at time management (said another way, have Type A personalities)

  

**Working with us means:**

  

You will be joining one of the most exciting companies in Insurtech; your work
will make a significant and immediate impact for our customers, our firm, and
the industry.  Team members at Convr earn a competitive salary and benefit
from some amazing perks—unlimited PTO, flexible work hours, health, dental,
and vision insurance, and 401(k) to name a few.

  

 **Let’s chat if you:**

  

  * Have 5+ years of professional experience, at least 2 of which are related to brokering or underwriting commercial lines
  * Obtained a bachelors or advanced degree
  *  Are proficient with the Microsoft Office suite

