Who You AreYou are a people person with the ability to create meaningful relationships with all stakeholders.&nbsp;You take pride in maintaining individual privacy and respectful relationships with customers. And on top of that, you have a stellar work ethic and feel inspired to be part of a company fighting America’s mental health crisis, day in and day out.Job DescriptionThe goal of this role is to develop strong, strategic relationships with the customer(s) and to identify and leverage their business goals and growth strategies. This role will also give Iris customers a respected and trusted consultative partner who ensures our relationship is set up for success and fostered effectively for ongoing satisfaction, retention, and growth.What You’ll Be Doing<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Identify and develop business opportunities across the existing customer base</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Provide pre-contract behavioral health program consultation during the sales cycle, leading client pre-sales calls related to program scope and design</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Provides leadership and guidance in critical customer planning and engagement.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Utilizes salesforce on a daily basis, keeping it up to date with account progress and expectations.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Conducts regular business reviews with assigned accounts to track progress toward revenue and growth goals and owns the execution of the business plan.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Consult Iris prospective clients &amp; existing accounts as a subject matter expert on setting up financially sustainable programs that maintain high standards of clinical quality and that fit well within Iris’s standards of service</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Manage and nurture the client relationship with key decision-makers throughout the customer lifecycle</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Acutely understand and identify customer goals and address them by coordinating with key players at the partner facility as well as within Iris</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Follow up with customers regularly via email and phone to close sales</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Own the sales process end- to- end</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Maintain a healthy pipeline to ensure success and growth by developing and maintaining relationships with customers</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Meet or exceed sales objectives each month</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Maintain current knowledge of clinical hiring bench &amp; pipeline</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Up to 20% travel expected (once determined safe to travel)</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">All other duties as assigned</li>
</ul>What You’ll Need<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Proven experience driving significant growth in existing accounts</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Experience &amp; comfort discussing business with executive-level stakeholders</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Even keel in high-pressure situations and ability to troubleshoot client frustrations</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Previous experience in the new business complex sales process</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Comfort documenting in a CRM</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Comfort working in a department that is highly metrics-driven</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Very comfortable with the presentation, phone, email, and face-to-face communication with executives</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">The ability to make quick solid judgment calls with appropriate solutions when needed</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">The ability to operate and be successful within a potentially ambiguous environment where clear boundaries may not always be defined</li>
</ul>&nbsp;Preferred qualifications<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Bachelor’s Degree or equivalent, relevant work experience</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">At least 3 years’ work experience in the customer lifecycle, new business sales, or account management with a heavy emphasis on the growth of existing accounts</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Healthcare experience</li>
</ul>Benefits<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Highly competitive compensation (base salary + bonus + stock options)</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">17 days of paid time off each year (add another day for each year you work at Iris)</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">8 Holidays + 1 Mental Health Day including $100 to spend on yourself</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">100% of the premium cost of healthcare for you and 75% for your dependents</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">$50/month for a gym membership</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">$50/month for your cell phone bill</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">100% employer-paid life insurance coverage</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">401k Plan with company match</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Paid parental leave</li>
<li style="margin: 0px; font-stretch: normal; font-size: 13px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Optional: Short-term and long-term disability insurance</li>
</ul>About UsWe are a telepsychiatry company that provides mental health care to clinics and hospitals using video conferencing technology. The key to our success is our people. That's why we're looking for top talent to be a part of delivering high quality and efficient clinical services all over the country.Iris Telehealth has a culture of ownership, humor, and mastery. Our team is small enough that you can see how your work affects the bottom line and big enough to have the urgency and excitement of a Fortune 500 company. We like to experiment. We're proud to make mistakes (but more proud of our successes). We're always trying to get better. People that work for us are expected to question the way we do things. If you're not willing to fight for what's right, stop reading this now.<div> </div>

**Who You Are**

You are a people person with the ability to create meaningful relationships
with all stakeholders. You take pride in maintaining individual privacy and
respectful relationships with customers. And on top of that, you have a
stellar work ethic and feel inspired to be part of a company fighting
America’s mental health crisis, day in and day out.

 **Job Description**

The goal of this role is to develop strong, strategic relationships with the
customer(s) and to identify and leverage their business goals and growth
strategies. This role will also give Iris customers a respected and trusted
consultative partner who ensures our relationship is set up for success and
fostered effectively for ongoing satisfaction, retention, and growth.

 **What You’ll Be Doing**

  * Identify and develop business opportunities across the existing customer base
  * Provide pre-contract behavioral health program consultation during the sales cycle, leading client pre-sales calls related to program scope and design
  * Provides leadership and guidance in critical customer planning and engagement.
  * Utilizes salesforce on a daily basis, keeping it up to date with account progress and expectations.
  * Conducts regular business reviews with assigned accounts to track progress toward revenue and growth goals and owns the execution of the business plan.
  * Consult Iris prospective clients & existing accounts as a subject matter expert on setting up financially sustainable programs that maintain high standards of clinical quality and that fit well within Iris’s standards of service
  * Manage and nurture the client relationship with key decision-makers throughout the customer lifecycle
  * Acutely understand and identify customer goals and address them by coordinating with key players at the partner facility as well as within Iris
  * Follow up with customers regularly via email and phone to close sales
  * Own the sales process end- to- end
  * Maintain a healthy pipeline to ensure success and growth by developing and maintaining relationships with customers
  * Meet or exceed sales objectives each month
  * Maintain current knowledge of clinical hiring bench & pipeline
  * Up to 20% travel expected (once determined safe to travel)
  * All other duties as assigned

**What You’ll Need**

  * Proven experience driving significant growth in existing accounts
  * Experience & comfort discussing business with executive-level stakeholders
  * Even keel in high-pressure situations and ability to troubleshoot client frustrations
  * Previous experience in the new business complex sales process
  * Comfort documenting in a CRM
  * Comfort working in a department that is highly metrics-driven
  * Very comfortable with the presentation, phone, email, and face-to-face communication with executives
  * The ability to make quick solid judgment calls with appropriate solutions when needed
  * The ability to operate and be successful within a potentially ambiguous environment where clear boundaries may not always be defined



 **Preferred qualifications**

  * Bachelor’s Degree or equivalent, relevant work experience
  * At least 3 years’ work experience in the customer lifecycle, new business sales, or account management with a heavy emphasis on the growth of existing accounts
  * Healthcare experience

**Benefits**

  * Highly competitive compensation (base salary + bonus + stock options)
  * 17 days of paid time off each year (add another day for each year you work at Iris)
  * 8 Holidays + 1 Mental Health Day including $100 to spend on yourself
  * 100% of the premium cost of healthcare for you and 75% for your dependents
  * $50/month for a gym membership
  * $50/month for your cell phone bill
  * 100% employer-paid life insurance coverage
  * 401k Plan with company match
  * Paid parental leave
  * Optional: Short-term and long-term disability insurance

**About Us**

We are a telepsychiatry company that provides mental health care to clinics
and hospitals using video conferencing technology. The key to our success is
our people. That's why we're looking for top talent to be a part of delivering
high quality and efficient clinical services all over the country.

Iris Telehealth has a culture of ownership, humor, and mastery. Our team is
small enough that you can see how your work affects the bottom line and big
enough to have the urgency and excitement of a Fortune 500 company. We like to
experiment. We're proud to make mistakes (but more proud of our successes).
We're always trying to get better. People that work for us are expected to
question the way we do things. If you're not willing to fight for what's
right, stop reading this now.

  

