Nylas is a pioneer and leading provider of universal communications APIs that
allow developers to quickly connect their applications to every email,
calendar, or contacts provider in the world. Over 40,000 developers around the
globe use the Nylas communications platform to process over 1.2 billion API
requests and 20TB of data per day from providers such as Gmail, Microsoft
Exchange, Outlook, Yahoo! and more.

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Nylas was founded in 2013 by a couple of MIT graduates who were passionate
about making complex systems simpler. Co-founder and CTO Christine Spang saw
that email use was growing at a steady rate, yet there wasn’t a simple way to
unify this data-rich tool in a way that developers could easily integrate with
this data. She and a small team (at the time) set out to fix this. Fast-
forward to 2020, Nylas has successfully raised funding from Spark Capital,
8VC, ScaleUP, Round13, Citi Ventures, Slack Fund, Data Collective, Fuel
Capital, and SV Angel. Nylas customers span from large enterprises such as
Hyundai, Fox News Corp, Hubspot and[ Move.com](http://move.com/) to high-
growth start-ups like Dialpad, Pipedrive, Lexicata, and Sparkpost.

  

 **Our Work Philosophy  **

Nylas is also a big believer in the safety and well-being of our employees and
society, which is why we are onboarding all new Nylanauts remotely during this
global pandemic until there is a vaccine and it is safe for humans to resume
their pre-COVID lifestyles.

  

AND once COVID-19 pandemic eventually comes to an end, we will continue to
embrace Remote First philosophy, with a minor twist: Remote First, Office
Second. That's right! It's about how you work, not where you work. Nylanauts
can choose any workspace or environment that will result in more ideas,
engagement, creativity, focus, collaboration, and productivity. It's true.
They can go anywhere as long as they respect the working hours (time zones) of
their team. Wherever motivates them; inspires them to be better versions of
themselves. This means Nylanauts can work from the slopes of Missoula before
traveling to the beaches of San Diego. Wonderful!

  

And if Nylanauts want to work from an office in one of our hubs (San
Francisco, Denver, New York City, Toronto, and London), they can. Go ahead!
The workspace is there to be utilized. Why Remote First, Office Second?
Because we not only believe in respecting individual working styles,
disabilities, and personal schedules, but also ensuring everyone has a better
work-life balance. The outcomes will always be more important than the
physical location. So, if you’re looking to join a fast-growing company with a
beloved, daily-use product, and an authentic mission that puts people first,
we want to meet you. Want to know more? Check us out on
[Comparably](https://www.comparably.com/companies/nylas/mission) and [Great
Place to Work](https://www.greatplacetowork.com/certified-company/7012896)!

  

 **Recent Awards:**

2019 Great Place to Work

2019 Happiest Employees

2019 Best Leadership Team

2019 Best CEOs for Diversity

2019 Best Perks and Benefits

2019 Best Work-Life Balance

  

 **The Role:**

Nylas is searching for a Director, Sales Engineering who will provide
technical leadership throughout the sales process and help create the building
blocks to drive efficiency in how Nylas helps customers and prospects to
achieve the technical win necessary to move forward with Nylas Products and
Services. You are an intelligent, humble, creative individual who enjoys
developing people. Reporting directly to our Chief Revenue Officer, our
Director will be an experienced leader with the ability to creatively motivate
our SE team to provide innovative and deal driving customer solutions and
effectively partner with Sales, Products, Engineering and Marketing to build a
highly scalable organization that will have a large impact on Nylas's overall
success.

  

You naturally excel at leading and building relationships with new customers
and internal teams by understanding our products and gaining a thorough
projection of what our customers want to do while they implement our
product(s). You'll partner with Sales, Support, Product, and Engineering with
the end goal of creating a flawless and delightful experience for our new
customers.

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 **What You'll Do**

    * Hire, coach, and drive a team of high performing Sales Engineers across Enterprise, Mid-Market and SMB sales teams
    * Actively participate in the sales cycle to bring leadership and strategic supportPartner with sales leadership to achieve regional quota targets, our goals and ensure relationships are built
    * Create, experiment and implement new ways to educate and engage the team
    * Analyze data and work with cross-functional counterparts to improve the product's vision
    * Assign projects, accounts, and meetings to sales engineers and resolve conflicts
    * Collaborate with Sales Management to identify areas of opportunity to speed up the sales cycle, increase conversion rates and increase average sales price
    * Collaborate with internal product, customer success, and professional service teams to provide the best customer experience (development, purchase, delivery, and deployment)
    * Increase the effectiveness of tools and communication channels by recognizing opportunities for innovation and proactively implementing new systems and processes
    * Help create new product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources
    * Prepare and deliver product messaging to highlight Nylas’ value proposition using techniques which include whiteboard and slide presentations, product demonstrations, trial management and documents
    * Make recommendations on solution design, deployment, and integration with Enterprise architectures to optimize customer experience
    * Provide technical leadership and product expertise to the team and the larger sales organization
    * Provide a strong feedback loop from the field to our Products organization.

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**What You'll Bring**

    * BA/BS degree or equivalent practical experience
    * Minimum 8+ years customer-facing experience working as either as Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant or similar roles
    * Minimum 5+ years people management experience
    * Experience selling a multipurpose product applicable to multiple lines of business or industries
    * Early stage software, technical pre-sales (SE) experience in a new category
    * Able to explain technical subjects to non-technical end user personnel in large enterprises
    * Ability to work independently and prioritize effectively and balance multiple, disparate work streams
    * Excellent analytical and problem-solving skills
    * Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports
    * Brings a strong work ethic; takes the initiative and thinks creatively to get the job done
    * Strong written and verbal communication skills, as well as interpersonal skills, with a focus on rapport-building, listening, and questioning skills
    * Experience presenting & building relationships from C-Suite to IT OperationsExperience in solution design or solution architecting related to collaboration/workflow/project [management.Google](http://management.google/) apps, [Salesforce.com](http://salesforce.com/), MS Suite skills

****  

**Perks/Benefits**

    * Unlimited Paid Time Off (PTO): we take this very seriously as we care about the well-being of our employees
    * Healthcare: 90% of medical, dental and vision coverage for you and your family
    * Retirement Plan: 401k & RRSP with a company match (super rare for a startup)
    * Holidays: 14 paid annual holidays (New Year’s Day, Family Day, President’s Day, Good Friday, Indigenous People's Day, etc)
    * Personal Stipend: monthly health & wellness stipend via Zestful
    * Education Stipend: annual education & development benefit
    * Paid Parental Leave: 12 weeks parental leave (maternity & paternity)
    * Voting/Election PTO: 4 hours of paid time off to vote in person or volunteer at a polling place

  

Nylas is registered as an employer in many, but not all, states. If you are
not located in or able to work from a state where Nylas is registered, you
will not be eligible for employment. Visa sponsorship may not be available in
certain remote locations.

  

Nylas is proud to be an equal opportunity workplace and is an affirmative
action employer.

We are committed to equal employment opportunity regardless of race, color,
ancestry, religion, sex, national origin, sexual orientation, age,
citizenship, marital status, disability, gender identity or Veteran status. We
also consider qualified applicants regardless of criminal histories,
consistent with legal requirements. See also [EEO is the
Law](https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf).

  

Pay Range: $150,000 - $215,000

