Curated is on a mission to help people find exactly what they’re looking for

Whether it’s your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine – shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their needs faster.

Curated is the home of America’s biggest community of Real Experts

Real Experts aren’t sales assistants. They’re people living ordinary lives, who also happen to be obsessively passionate about something. They have real, on-the-ground, lived experience — they’re not proficient in tennis, they’re fluent in it.

Making high-stakes purchases easier is only the beginning

Our Real Experts connect with customers in ways that would be unimaginable in any other retail context. They work hard to understand your needs, trade stories, help make plans, and keep in touch.

It’s why customers are obsessed with Curated – and why our Real Experts have a 4.96 average star rating over 85,000+ reviews.

Context around the Partner Integrations Manager role:

To provide customers with confidence that Curated’s experts have access to the right product that fits their need, Curated’s Marketplace sources inventory from multiple fulfillment channels. We not only warehouse select high volume SKUs, but also drive significant volume to both manufacturers and 3P retailer partners who drop-ship on our behalf. To execute effectively across these fulfillment channels, Curated relies on frequent, quality data exchange with its strategic partners.

Partner Integrations works both cross-functionally and with external partners to implement tools and technology that i) Automate key inventory and order fulfillment workflows, and ii) Integrate those workflows with Curated’s Partners. This work ensures Curated is marketing real-time inventory availability to our customers, and increases the level of automation across key order-to-delivery workflows.

In this role, you will:

• Lead the effort to automate partner inventory feeds and order workflows
• Manage Curated’s 3rd party marketplace solution, FlxPoint, to ensure they are building API integrations with top eCommerce POS systems and 3rd-party integrators
• Take responsibility for day-to-day management of dropship and 3P Marketplace partners on anything related to integration (in particular as it relates to onboarding new partners)
• Create and report out on integration-related metrics in WBRs, MBRs and QBRs
• Collaborate with cross-functional teams to improve current onboarding workflows, and look for opportunities to automate manual processes
• Collaborate with cross-functional teams to improve and automate order-to-delivery workflows

About you:

• Expertise in business management software, more specifically order and inventory management systems, warehouse management systems, ERPs, 3rd-party integrators, eCommerce POS systems etc.

• Experience configuring and troubleshooting EDI connections and documents

• Operations and technology-oriented: You love building process first, and understand how technology streamlines well-established workflows

• Senior presence: You will be working with our partner’s senior management to drive buy-in and you must be able to build trust and effectively articulate the value of integration

• Doer: We are growing fast, and the number of brands we are onboarding is accelerating in-line with that growth. You must be able to keep up with a fast paced culture and be comfortable breaking things along the journey.

• Strategic thinking: You’ll quickly understand the nuances of our business and stay a step ahead in developing solutions that meet the needs of our business and customers

• Passion: We care a lot about our business, and we are looking for people who are inspired by what we do. Our business helps experts monetize their passion, and gives customers a delightful experience

• eCommerce integration experience is a HUGE plus

• This hybrid role can be based in the Greater Boston OR San Francisco Bay Area

While these qualifications are typical of a strong candidate, they are not exhaustive and not required unless noted. We take a holistic approach to hiring and would love to connect if this sounds interesting to you!

About Curated

Curated was founded in 2017 to humanize online shopping. Backed by Forerunner, Greylock, and CapitalG, we’ve built a collaborative shopping experience brought to life by passionate experts. Every shopper on Curated gets one-on-one personalized advice to find the perfect product, so they can enjoy more of what they love.

Through our expert community, Curated has created a new type of knowledge economy that enables people to earn meaningful income by sharing their expertise, from anywhere.

Curated is an equal opportunity employer. We encourage candidates of all backgrounds to apply, as we strive to build a marketplace that serves every demographic with the highest level of quality and respect.