Customer service is broken — stuck in a time warp. As everything has evolved around it, the technology available to support the way businesses engage with customers has mostly stood still. The tools we have on the phones in our pockets are wildly superior to what’s available to us when we engage with our favorite brands. The truth that no one wants to say out loud is that Big Tech has held the customer experience hostage for decades with its giant servers, complex implementations, buried software and expensive contracts. And that’s just not ok with us. So we founded Edify and built Huddle to seize the opportunity in the void. With customer experience being the final frontier in winning the hearts and dollars of consumers long-term, the brands who prevail are going to be the ones who have tools to do what no one else can. At last, there’s a more predictable, reliable, cost-effective, transparent, full-featured, cloud-native, easy-to-get-and-use, intuitive, accessible, genius single piece of software that’s changing everything.The time for employees to love work, and customers to love companies is here. And finally, so are the tools. We are Edify. And we’re customers, too. Edify’s Revenue Operations Specialist plays a critical role in supporting sales, marketing, client success and channels in their ability to leverage leading edge technology and data. Reporting up through marketing but with responsibilities in all revenue-related teams, the Revenue Operations Specialist has a wide range of responsibilities including both marketing and sales operations. Duties include, Salesforce and Hubspot administration, report writing, sales enablement and nearly anything that removes barriers from sales and marketing. Responsibilities<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Shares responsibility for Edify’s martech software, including, but not limited to, Salesforce CRM, Outreach, Hubspot, Terminus, Google Analytics, LinkedIn Sales Navigator, Discover.org, and RevOps (CPQ/Signing).</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Interact and support relationships with martech vendors.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Assist with training new team members who require access to elements of Edify’s martech software stack.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Manage reports and dashboards that provide actionable insight into recent and historical sales activities that drive team performance.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Assist with data management, including list imports, exports, report writing, visualization.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Assist sales and marketing as required with presentation of data and trends.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Perform martech administrative duties as directed; including user roles and profiles, security settings, access settings, etc.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Manage workflow, customization, and development, suggest improvements to business processes and workflows to revenue-owning teams.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">As-needed - Provide tier 1 Support for all martech users.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Support sales as directed with their ability to configure, price, quote, and execute contracts with prospective customers and business partners.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Advise marketing on best practices as they relate to marketing technology, analytics, and emerging technologies.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">All other duties assigned.&nbsp;</li>
</ul> Qualifications<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">2+ years previous experience in a sales or marketing as an individual contributor or sales/marketing support or analytics role.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Bachelor's degree or commensurate B2B sales/marketing/channels experience</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Strong Microsoft Excel, PowerPoint and Word skills required.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Ability to solve problems independently, think critically, research and identify operational best practices.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Must have experience building reports and dashboards on Salesforce.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Excited to work in a leading edge martech stack with a complex set of integrations.</li>
</ul>&nbsp;Bonus Qualifications<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">2+ years of Salesforce or Hubspot administration</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Certified Salesforce Administrator a plus, additional martech certifications desirable.</li>
</ul> At Edify, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.<div> </div>

Customer service is broken — stuck in a time warp. As everything has evolved
around it, the technology available to support the way businesses engage with
customers has mostly stood still. The tools we have on the phones in our
pockets are wildly superior to what’s available to us when we engage with our
favorite brands. The truth that no one wants to say out loud is that Big Tech
has held the customer experience hostage for decades with its giant servers,
complex implementations, buried software and expensive contracts. And that’s
just not ok with us.

  

So we founded Edify and built Huddle to seize the opportunity in the void.
With customer experience being the final frontier in winning the hearts and
dollars of consumers long-term, the brands who prevail are going to be the
ones who have tools to do what no one else can. At last, there’s a more
predictable, reliable, cost-effective, transparent, full-featured, cloud-
native, easy-to-get-and-use, intuitive, accessible, genius single piece of
software that’s changing everything.The time for employees to love work, and
customers to love companies is here. And finally, so are the tools.

  

We are Edify. And we’re customers, too.

  

Edify’s Revenue Operations Specialist plays a critical role in supporting
sales, marketing, client success and channels in their ability to leverage
leading edge technology and data. Reporting up through marketing but with
responsibilities in all revenue-related teams, the Revenue Operations
Specialist has a wide range of responsibilities including both marketing and
sales operations. Duties include, Salesforce and Hubspot administration,
report writing, sales enablement and nearly anything that removes barriers
from sales and marketing.

  

 **Responsibilities**

  * Shares responsibility for Edify’s martech software, including, but not limited to, Salesforce CRM, Outreach, Hubspot, Terminus, Google Analytics, LinkedIn Sales Navigator, Discover.org, and RevOps (CPQ/Signing).
  * Interact and support relationships with martech vendors.
  * Assist with training new team members who require access to elements of Edify’s martech software stack.
  * Manage reports and dashboards that provide actionable insight into recent and historical sales activities that drive team performance.
  * Assist with data management, including list imports, exports, report writing, visualization.
  * Assist sales and marketing as required with presentation of data and trends.
  * Perform martech administrative duties as directed; including user roles and profiles, security settings, access settings, etc. 
  * Manage workflow, customization, and development, suggest improvements to business processes and workflows to revenue-owning teams.
  * As-needed - Provide tier 1 Support for all martech users.
  * Support sales as directed with their ability to configure, price, quote, and execute contracts with prospective customers and business partners.
  * Advise marketing on best practices as they relate to marketing technology, analytics, and emerging technologies.
  * All other duties assigned. 

  

**Qualifications**

  * 2+ years previous experience in a sales or marketing as an individual contributor or sales/marketing support or analytics role.
  * Bachelor's degree or commensurate B2B sales/marketing/channels experience
  * Strong Microsoft Excel, PowerPoint and Word skills required.
  * Ability to solve problems independently, think critically, research and identify operational best practices.
  * Must have experience building reports and dashboards on Salesforce.
  * Excited to work in a leading edge martech stack with a complex set of integrations.



 **Bonus Qualifications**

  * 2+ years of Salesforce or Hubspot administration
  * Certified Salesforce Administrator a plus, additional martech certifications desirable.

__  

_At Edify, we are committed to equal employment opportunity regardless of
race, color, ethnicity, ancestry, religion, national origin, gender, sex,
gender identity or expression, sexual orientation, age, citizenship, marital
or parental status, disability, veteran status, or other class protected by
applicable law. We are proud to be an equal opportunity workplace._

 _  
_

