This position may work in the Lessonly office in Indianapolis, IN or remotely from any of the following states: Colorado, Florida, Georgia, Illinois, Indiana, Michigan, Missouri, North Carolina, Ohio, Texas, Alabama, Virginia or Washington 
When it comes to taking care of our clients, “on it” is our only speed at Lessonly. As an Account Manager, you will ensure our clients succeed in their learning and training initiatives by providing one-on-one strategic and tactical guidance to Lessonly program owners. We are adding people to our team who are attracted to a fast-growing software company, a rich employee culture, and want to grow their career and have a blast doing it. Lessonly prioritizes our customers’ success, our company’s growth and employee happiness!&nbsp; The Role:<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Secure both renewal and expansion opportunities each quarter in order to meet/exceed quarterly goals</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Establish key success criteria with customer during implementation</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Manage and maintain relationships with 50-60 customers which include key champions and executive stakeholders throughout the organization&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Consult customers to achieve their desired business outcomes</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Generate internal referrals and understand growth potential at the account level</li>
</ul> The Qualities:<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">3+ years of experience with managing customers with greater than $10,000 in annual revenue (preferably with a B2B software company)</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Ability to understand customer challenges and proactively provide solutions that help guide them to success</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Relationally focused to be able to develop and maintain strong connections with your customer’s champion</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Growth mindset for seeking and developing ways to expand a relationship with your customer</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Ability to quickly discover challenges and provide solutions to customers</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Strong organizational skills</li>
</ul> What You'll Get with this Opportunity:&nbsp;<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Being part of a company dedicated to customer success and winning in a fun environment (check us out on a few of our social media channels to see how we have fun!)&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Working with people who challenge each other, care about you and support your efforts</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Interaction and support from High Alpha Capital and OpenView Venture Capital, two world-class venture firms that back Lessonly&nbsp;</li>
</ul> Lessonly Benefits<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Health Insurance - Medical, vision, dental, and life plans available.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Disability Insurance - Short-term and long-term coverage.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Paid Parental Leave - Because time with your new baby llama is important.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Unlimited PTO - We believe in making time for life, so we like to keep this benefit simple.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">401k Plan - Save and prepare for the future with us.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Equity - When we win as a team, you should win, too.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Flexibility - What works best for you, works for us—whether that means you’re in the office, at a coffee shop, or at your kitchen table. We have llamas working in Indy and across the U.S. We also provide everyone with a tech stipend to keep their tech rocking and rolling smoothly.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Work Happier - Our community is one of recognition and fun. From company-wide shoutouts to dogs in the office to our vibrant Slack workspace, we’re constantly collaborating and celebrating together.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Make Indy Brighter - Every year, we select four organizations that serve kids in Indianapolis and dedicate our time, money, and talent to them. Making time to volunteer and give back to our community matters.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Professional Development - We learn from experts, community leaders, and each other constantly. From Mass Classes and workshops to company events and daily conversations, we’re always growing.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Accessibility - We’re conveniently located in the Monon16 neighborhood, right by the Monon Trail and the Red Line if you prefer to run, walk, bike, or bus to work.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Self-Care - We have in-house yoga, ping-pong, Peloton bikes, a meditation room, a library for silent work, a mother’s room, wellness groups, and more because we’re humans first and llamas second.&nbsp;</li>
</ul> Lessonly is an Equal Opportunity Employer, we do not discriminate against any protected class including, race, color, religion, sex, national origin, sexual orientation, gender identity, genetic information, disability or protected veteran status. Lessonly will provide reasonable accommodation to qualified individuals with disabilities. Please contact careers@lessonly.com if you require a reasonable accommodation to apply for a job.

**_This position may work in the Lessonly office in Indianapolis, IN or
remotely from any of the following states: Colorado, Florida, Georgia,
Illinois, Indiana, Michigan, Missouri, North Carolina, Ohio, Texas, Alabama,
Virginia or Washington_**

  
When it comes to taking care of our clients, “on it” is our only speed at
Lessonly. As an Account Manager, you will ensure our clients succeed in their
learning and training initiatives by providing one-on-one strategic and
tactical guidance to Lessonly program owners. We are adding people to our team
who are attracted to a fast-growing software company, a rich employee culture,
and want to grow their career and have a blast doing it. Lessonly prioritizes
our customers’ success, our company’s growth and employee happiness!

 ****  

 **The Role:**

  * Secure both renewal and expansion opportunities each quarter in order to meet/exceed quarterly goals
  * Establish key success criteria with customer during implementation
  * Manage and maintain relationships with 50-60 customers which include key champions and executive stakeholders throughout the organization 
  * Consult customers to achieve their desired business outcomes
  * Generate internal referrals and understand growth potential at the account level

****  

**The Qualities:**

  * 3+ years of experience with managing customers with greater than $10,000 in annual revenue (preferably with a B2B software company)
  * Ability to understand customer challenges and proactively provide solutions that help guide them to success
  * Relationally focused to be able to develop and maintain strong connections with your customer’s champion
  * Growth mindset for seeking and developing ways to expand a relationship with your customer
  * Ability to quickly discover challenges and provide solutions to customers
  * Strong organizational skills

****  

**What You'll Get with this Opportunity:  **

  * Being part of a company dedicated to customer success and winning in a fun environment (check us out on a few of our social media channels to see how we have fun!) 
  * Working with people who challenge each other, care about you and support your efforts
  * Interaction and support from High Alpha Capital and OpenView Venture Capital, two world-class venture firms that back Lessonly 

****  

**Lessonly Benefits**

  * Health Insurance - Medical, vision, dental, and life plans available.
  * Disability Insurance - Short-term and long-term coverage.
  * Paid Parental Leave - Because time with your new baby llama is important.
  * Unlimited PTO - We believe in making time for life, so we like to keep this benefit simple. 
  * 401k Plan - Save and prepare for the future with us.
  * Equity - When we win as a team, you should win, too. 
  * Flexibility - What works best for you, works for us—whether that means you’re in the office, at a coffee shop, or at your kitchen table. We have llamas working in Indy and across the U.S. We also provide everyone with a tech stipend to keep their tech rocking and rolling smoothly.
  * Work Happier - Our community is one of recognition and fun. From company-wide shoutouts to dogs in the office to our vibrant Slack workspace, we’re constantly collaborating and celebrating together. 
  * Make Indy Brighter - Every year, we select four organizations that serve kids in Indianapolis and dedicate our time, money, and talent to them. Making time to volunteer and give back to our community matters.
  * Professional Development - We learn from experts, community leaders, and each other constantly. From Mass Classes and workshops to company events and daily conversations, we’re always growing.
  * Accessibility - We’re conveniently located in the Monon16 neighborhood, right by the Monon Trail and the Red Line if you prefer to run, walk, bike, or bus to work. 
  * Self-Care - We have in-house yoga, ping-pong, Peloton bikes, a meditation room, a library for silent work, a mother’s room, wellness groups, and more because we’re humans first and llamas second. 

  

  

Lessonly is an Equal Opportunity Employer, we do not discriminate against any
protected class including, race, color, religion, sex, national origin, sexual
orientation, gender identity, genetic information, disability or protected
veteran status. Lessonly will provide reasonable accommodation to qualified
individuals with disabilities. Please contact careers@lessonly.com if you
require a reasonable accommodation to apply for a job.

