Position SummaryFor our Account Management team, our goal is to play a part in our customers realizing their business goals, and as a result, continue and grow the Lessonly partnership. As the Director of Account Management, you will provide coaching and guidance to the Account Managers by providing strategic support to our customers that will lead to meeting and exceeding revenue goals.&nbsp; We are adding people to our team who are attracted to a fast-growing software company, a rich employee culture, and want to grow their career and have a blast doing it. Lessonly prioritizes our customers’ success, our company’s growth and employee happiness!&nbsp; &nbsp; The Role<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Lead a team of Account Managers to meet and exceed their retention and expansion revenue goals</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Coach individual reps to better develop skills and handle the wide variety of scenarios a customer can present over the course of the partnership</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Recruit, hire, and onboard the next set of Account Managers to help us continue to serve our growing customer base</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Advocate cross-functionally throughout the organization for initiatives that will better your team</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Be a second point of contact and develop relationships with leadership roles at key strategic customers that will enable the team to hit their goals.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Assist in shaping how our customer’s journey with Lessonly evolves so that we continue to exceed our customer’s expectations.&nbsp;</li>
</ul> The Qualities:<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Demonstrated success in an Account Management leadership role at a high paced startup or established company (preferably SaaS) coaching Account Managers to success</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Have the highest bar of customer success</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Strong attention to detail; service minded &amp; team oriented</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Track record for forward &amp; innovative thinking</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Experience in fast-paced environments where quick decision making is needed</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Desire to develop your team to reach the next level of their careers</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Comfortable leveraging data to guide your decision making on where to focus your time and energy for team development.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Ability to travel a few times a quarter when needed for customer visits (when we get back to traveling)</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Strong sense of curiosity and a learner’s mentality</li>
</ul> Lessonly Benefits<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Health Insurance - Medical, vision, dental, and life plans available.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Disability Insurance - Short-term and long-term coverage.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Paid Parental Leave - Because time with your new baby llama is important.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Unlimited PTO - We believe in making time for life, so we like to keep this benefit simple.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">401k Plan - Save and prepare for the future with us.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Equity - When we win as a team, you should win, too.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Flexibility - What works best for you, works for us—whether that means you’re in the office, at a coffee shop, or at your kitchen table. We have llamas working in Indy and across the U.S. We also provide everyone with a tech stipend to keep their tech rocking and rolling smoothly.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Work Happier - Our community is one of recognition and fun. From company-wide shoutouts to dogs in the office to our vibrant Slack workspace, we’re constantly collaborating and celebrating together.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Make Indy Brighter - Every year, we select four organizations that serve kids in Indianapolis and dedicate our time, money, and talent to them. Making time to volunteer and give back to our community matters.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Professional Development - We learn from experts, community leaders, and each other constantly. From Mass Classes and workshops to company events and daily conversations, we’re always growing.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Accessibility - We’re conveniently located in the Monon16 neighborhood, right by the Monon Trail and the Red Line if you prefer to run, walk, bike, or bus to work.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Self-Care - We have in-house yoga, ping-pong, Peloton bikes, a meditation room, a library for silent work, a mother’s room, wellness groups, and more because we’re humans first and llamas second.&nbsp;</li>
</ul> Lessonly is an Equal Opportunity Employer, we do not discriminate against any protected class including, race, color, religion, sex, national origin, sexual orientation, gender identity, genetic information, disability or protected veteran status. Lessonly will provide reasonable accommodation to qualified individuals with disabilities. Please contact careers@lessonly.com if you require a reasonable accommodation to apply for a job.

  

**Position Summary**

For our Account Management team, our goal is to play a part in our customers
realizing their business goals, and as a result, continue and grow the
Lessonly partnership. As the Director of Account Management, you will provide
coaching and guidance to the Account Managers by providing strategic support
to our customers that will lead to meeting and exceeding revenue goals.

  

We are adding people to our team who are attracted to a fast-growing software
company, a rich employee culture, and want to grow their career and have a
blast doing it. Lessonly prioritizes our customers’ success, our company’s
growth and employee happiness!  

 ****  

 **The Role**

  * Lead a team of Account Managers to meet and exceed their retention and expansion revenue goals
  * Coach individual reps to better develop skills and handle the wide variety of scenarios a customer can present over the course of the partnership
  * Recruit, hire, and onboard the next set of Account Managers to help us continue to serve our growing customer base
  * Advocate cross-functionally throughout the organization for initiatives that will better your team
  * Be a second point of contact and develop relationships with leadership roles at key strategic customers that will enable the team to hit their goals.
  * Assist in shaping how our customer’s journey with Lessonly evolves so that we continue to exceed our customer’s expectations. 

****  

**The Qualities:**

  * Demonstrated success in an Account Management leadership role at a high paced startup or established company (preferably SaaS) coaching Account Managers to success
  * Have the highest bar of customer success
  * Strong attention to detail; service minded & team oriented
  * Track record for forward & innovative thinking
  * Experience in fast-paced environments where quick decision making is needed
  * Desire to develop your team to reach the next level of their careers
  * Comfortable leveraging data to guide your decision making on where to focus your time and energy for team development.
  * Ability to travel a few times a quarter when needed for customer visits (when we get back to traveling)
  * Strong sense of curiosity and a learner’s mentality

****  

**Lessonly Benefits**

  * Health Insurance - Medical, vision, dental, and life plans available.
  * Disability Insurance - Short-term and long-term coverage.
  * Paid Parental Leave - Because time with your new baby llama is important.
  * Unlimited PTO - We believe in making time for life, so we like to keep this benefit simple. 
  * 401k Plan - Save and prepare for the future with us.
  * Equity - When we win as a team, you should win, too. 
  * Flexibility - What works best for you, works for us—whether that means you’re in the office, at a coffee shop, or at your kitchen table. We have llamas working in Indy and across the U.S. We also provide everyone with a tech stipend to keep their tech rocking and rolling smoothly.
  * Work Happier - Our community is one of recognition and fun. From company-wide shoutouts to dogs in the office to our vibrant Slack workspace, we’re constantly collaborating and celebrating together. 
  * Make Indy Brighter - Every year, we select four organizations that serve kids in Indianapolis and dedicate our time, money, and talent to them. Making time to volunteer and give back to our community matters.
  * Professional Development - We learn from experts, community leaders, and each other constantly. From Mass Classes and workshops to company events and daily conversations, we’re always growing.
  * Accessibility - We’re conveniently located in the Monon16 neighborhood, right by the Monon Trail and the Red Line if you prefer to run, walk, bike, or bus to work. 
  * Self-Care - We have in-house yoga, ping-pong, Peloton bikes, a meditation room, a library for silent work, a mother’s room, wellness groups, and more because we’re humans first and llamas second. 

  

Lessonly is an Equal Opportunity Employer, we do not discriminate against any
protected class including, race, color, religion, sex, national origin, sexual
orientation, gender identity, genetic information, disability or protected
veteran status. Lessonly will provide reasonable accommodation to qualified
individuals with disabilities. Please contact careers@lessonly.com if you
require a reasonable accommodation to apply for a job.

