Who You Are:As the primary technical resource for Formstack clients and prospects, you are an extremely motivated self-starter with lots of existing tech knowledge that you are eager to put to use! You have a background in Sales and/or Solution Engineering, have previous knowledge of CSS, JavaScript, and cloud&nbsp;platforms like&nbsp;Salesforce, Google, Microsoft, or AWS, and you&nbsp;are passionate about customer service and good&nbsp;client interaction. You are a great communicator, collaborative, detail-oriented, and can see a project through from start to finish. You are able to make decisions on your own, but know when to ask for help. You are a team player and enjoy having fun. If that's you, you might be who we are looking for! What You Will Do:You will collaborate with the Sales team to give our clients unparalleled customer service, guide prospective clients in technical solutions, and&nbsp;serve as the technical point of contact and expert for Sales team within the sales cycle.&nbsp; How You Will Succeed:&nbsp;<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Provide consultation to clients and prospects in order to understand and assess individual product need and provide product/technical solutions</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Prepare content and provide comprehensive technical demos to clients/prospects&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Assist in creating/tracking bids and quotes&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Understand the full Sales process and offer suggestions where appropriate&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Conduct weekly follow-ups with prospects from demos&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Become a product expert and be able to answer in-depth and technical questions</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Provide technical expertise in troubleshooting problems with product implementation, provide solutions,&nbsp;and ensure&nbsp;the success of solution implementation</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Demonstrate exceptional customer service skills and excellent attention to detail</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Show a willingness to show initiative and learn on-the-job&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Be able to work independently but also work well within a team environment</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Possess the&nbsp;ability to travel a few times per year for team meetups, to represent Formstack at conferences, etc. (when safe, of course!)&nbsp;</li>
</ul> Bonus Points:&nbsp;<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Saas/Saas Sales experience&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">API and Webhook knowledge&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Existing user of/Familiar with Formstack</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Prior development experience! &nbsp;</li>
</ul> Salary Range: $75,000 - $90,000 base (USD) What Formstack Offers:<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Free health plans, as well as company-paid Dental, Vision, Disability, and Life Insurance Benefits for full-time employees.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Unlimited PTO for all employees.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Retirement accounts with company matching for US and Canadian full-time employees.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Company-paid conferences and extended learning opportunities</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Yearly company gatherings</li>
</ul> Want to learn more about who we are and what we value? <a href="https://www.formstack.com/about">CLICK HERE</a> to hear from some current Formstackers about what matters most! Formstack is proud and dedicated to providing Equal Employment Opportunities. Formstack maintains a policy that Equal Employment Opportunities be available to all persons without regard to race, gender, age, color, religion, national origin, ancestry, citizenship status, disability, sexual orientation, gender identity, genetic information, union affiliation, veteran status or any other characteristic protected by law. This means we do not discriminate in any aspect of employment based on any of these characteristics. This policy applies to all applicants and employees through all phases of employment, including but not limited to hiring, promotion, treatment during employment, demotion, and termination. Salary ranges are determined by industry research and trends. Individual salaries are based on skills, experience, and geographical location. Compensation is reviewed on a regular basis and adjustments are made accordingly.

**Who You Are:**

As the primary technical resource for Formstack clients and prospects, you are
an extremely motivated self-starter with lots of existing tech knowledge that
you are eager to put to use! You have a background in Sales and/or Solution
Engineering, have previous knowledge of CSS, JavaScript, and cloud platforms
like Salesforce, Google, Microsoft, or AWS, and you are passionate about
customer service and good client interaction. You are a great communicator,
collaborative, detail-oriented, and can see a project through from start to
finish. You are able to make decisions on your own, but know when to ask for
help. You are a team player and enjoy having fun. If that's you, you might be
who we are looking for!

 ****  

 **What You Will Do:**

You will collaborate with the Sales team to give our clients unparalleled
customer service, guide prospective clients in technical solutions, and serve
as the technical point of contact and expert for Sales team within the sales
cycle.

 ****  

 **How You Will Succeed:  **

  * Provide consultation to clients and prospects in order to understand and assess individual product need and provide product/technical solutions
  * Prepare content and provide comprehensive technical demos to clients/prospects 
  * Assist in creating/tracking bids and quotes 
  * Understand the full Sales process and offer suggestions where appropriate 
  * Conduct weekly follow-ups with prospects from demos 
  * Become a product expert and be able to answer in-depth and technical questions
  * Provide technical expertise in troubleshooting problems with product implementation, provide solutions, and ensure the success of solution implementation
  * Demonstrate exceptional customer service skills and excellent attention to detail
  * Show a willingness to show initiative and learn on-the-job 
  * Be able to work independently but also work well within a team environment
  * Possess the ability to travel a few times per year for team meetups, to represent Formstack at conferences, etc. (when safe, of course!) 

****  

**Bonus Points:  **

  * Saas/Saas Sales experience 
  * API and Webhook knowledge 
  * Existing user of/Familiar with Formstack
  * Prior development experience!  

****  

**Salary Range:** $75,000 - $90,000 base (USD)

 ****  

 **What Formstack Offers:**

  * Free health plans, as well as company-paid Dental, Vision, Disability, and Life Insurance Benefits for full-time employees.
  * Unlimited PTO for all employees.
  * Retirement accounts with company matching for US and Canadian full-time employees.
  * The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job
  * Company-paid conferences and extended learning opportunities
  * Yearly company gatherings

  

Want to learn more about who we are and what we value? [**CLICK
HERE**](https://www.formstack.com/about) **** to hear from some current
Formstackers about what matters most!

 ** __**  

 ** _Formstack is proud and dedicated to providing Equal Employment
Opportunities._**

 __  

 _Formstack maintains a policy that Equal Employment Opportunities be
available to all persons without regard to race, gender, age, color, religion,
national origin, ancestry, citizenship status, disability, sexual orientation,
gender identity, genetic information, union affiliation, veteran status or any
other characteristic protected by law. This means we do not discriminate in
any aspect of employment based on any of these characteristics. This policy
applies to all applicants and employees through all phases of employment,
including but not limited to hiring, promotion, treatment during employment,
demotion, and termination._

 ** __**  

 ** _Salary ranges are determined by industry research and trends. Individual
salaries are based on skills, experience, and geographical location._**
_Compensation is reviewed on a regular basis and adjustments are made
accordingly._

