Commitment: Full Time + for a rising start-up!Reports to:&nbsp; ControllerLocation: Tampa, Florida, Wilmington, NC, Atlanta, GA or Miami, Fl (This position is currently mostly remote, but may require in-person meetings from time to time for onboarding and training with the understanding that masks will be worn/social distancing guidelines will be followed. ) Mission:&nbsp; We are a small, agile, dedicated team extremely focused on our goal: to build the world’s best platform for managing Apple devices-securely, easily &amp; intuitively.&nbsp; About Addigy | 3 Minute Video: <a href="https://addigy.com/3-minute-video/">https://addigy.com/3-minute-video/</a> Addigy is looking for an energetic and driven self-starter with a high level of initiative to thrive in a fast-paced and rapidly growing, cutting-edge, high tech start-up supporting the Apple Ecosystem/Mac community.&nbsp; As the Salesforce Billing Analyst, you will completely own the full billing process for Addigy--from “Salesforce Opportunity to close'' to invoicing and AR reconciliation. You will be responsible for providing an exceptional experience for both our internal and external customers through accurate customer invoicing and regular maintenance of renewals and recurring billing accounts, and for the general integrity of customer data in our Quote to Cash (QTC), SaaSOptics and Salesforce systems. This position also supports the Controller with general AR and collection activities and serves as a resource for customer questions and other reconciliation issues. What makes this position special? We care, wholeheartedly, about each individual at Addigy. We truly believe that investing in the happiness of our people leads to a great product and a great company. Culturally, you can’t find a better group of people! We share resources, feedback, and credit. We listen to each other. We applaud your hard work, nurture fresh approaches, and talk openly about our failures. When conflict arises, as it inevitably does, we don’t avoid it, we manage it-- carefully, respectfully and compassionately. We also appreciate each other and celebrate our successes every chance we get! Here are more details about the opportunity: The Work You’ll Do: &nbsp;<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Review and process all Quotes/ Orders with urgency.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Ensure that contracts and all Salesforce data and other documentation meet Addigy Sales, Finance, Security and Legal process standards.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Proactively reach out to the sales team on any orders that are not ready for approval, and communicate needed changes to approve the order as quickly as possible.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Process internal requests for address changes, billing account changes, rate changes, account termination, account reactivation, recurring billing additions, etc.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Ensure that all Sales Orders submitted before monthly cutoff are invoiced prior to month-end closing.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Lead the AR and collections processes&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Look for ways we can work smarter and improve existing processes</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">In partnership with (and approval from) the Controller, document, communicate, and update all billing department processes and procedures.</li>
</ul> Skills &amp; Requirements:<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Superb attention to detail. Data integrity is essential.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Professional: Confidentiality and discretion are required at all times.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Ability and genuine desire to create a great customer experience with both internal and external customers</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Ability to follow directions, meet strict deadlines, and work independently</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Excellent English – written and spoken. You need to communicate through well-written, professional documents (spreadsheets, email) over the phone, etc.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Prior Salesforce experience&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">SaaSOptics experience is a plus</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Strong Collaboration Skills</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Ability to quickly adapt to change&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Systems &amp; Tools: Apple/MacBooks, G-Suite, Salesforce, QTC (proprietary software), SaaSOptics, Slack, GoToMeeting, MS Office</li>
</ul> Bonus:<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Bachelor Degree in Accounting/Finance or Business related field&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">3+ years of relevant work experience&nbsp;</li>
</ul> &nbsp;What we expect from you:<ul>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Be positive, adaptable and easy to work with!&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Be ready for the challenge of working in a fun, fast moving, cutting-edge start-up environment.</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Fast learner, self-motivated, have a sense of urgency, goal-oriented.&nbsp;</li>
<li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;;">Be curious. Listen. Ask good questions. Be a critical thinker. Be resourceful.&nbsp;</li>
</ul> What you can expect from us:&nbsp;Full benefits - Open Vacation, Medical, Dental, Vision, 401K, STD, LTD, Life Insurance, 15% Discount on Apple Products, 3 Month Paid Maternity Leave for Moms, 1 Month Paid Paternity Leave for Dads. We have a&nbsp;diverse team with an office overflowing with Coladas, lots of Slacking, jeans &amp; t-shirts, flexibility, SWAG, Daily Stand-Ups, Bug Hunts, Hackathons, Fitness Challenges, and a regular invitation to our virtual Dumpster Fire Saloon with Improv!&nbsp; Cover Letter:Candidates who invest the time to submit a cover letter will be given priority consideration. Please tell us things about you that are not covered by your resume.We will begin scheduling interviews with top candidates immediately. Learn more:&nbsp;&nbsp;https://www.computerworld.com/article/3568356/addigy-ceo-is-bullish-on-apple-silicon-and-macs-in-the-enterprise.htmlhttps://addigy.com/blog/why-you-need-more-than-mdm-to-succeed-in-2021/https://addigy.com/blog/a-brief-intro-for-apple-msps/ Addigy is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

**Commitment:** Full Time + for a rising start-up!

 **Reports to:**   Controller

 **Location: Tampa, Florida, Wilmington, NC, Atlanta, GA or Miami, Fl** _(This
position is currently mostly remote, but may require in-person meetings from
time to time for onboarding and training with the understanding that masks
will be worn/social distancing guidelines will be followed. )_

  

 **Mission:   We are a small, agile, dedicated team extremely focused on our
goal: to build the world’s best platform for managing Apple devices-securely,
easily & intuitively. **

  

 _About Addigy | 3 Minute Video:_[ _https://addigy.com/3-minute-
video/_](https://addigy.com/3-minute-video/)

  

Addigy is looking for an energetic and driven self-starter with a high level
of initiative to thrive in a fast-paced and rapidly growing, cutting-edge,
high tech start-up supporting the Apple Ecosystem/Mac community.

  

As the Salesforce Billing Analyst, you will completely own the full billing
process for Addigy--from “Salesforce Opportunity to close'' to invoicing and
AR reconciliation. You will be responsible for providing an exceptional
experience for both our internal and external customers through accurate
customer invoicing and regular maintenance of renewals and recurring billing
accounts, and for the general integrity of customer data in our Quote to Cash
(QTC), SaaSOptics and Salesforce systems. This position also supports the
Controller with general AR and collection activities and serves as a resource
for customer questions and other reconciliation issues.

  

What makes this position special? We care, wholeheartedly, about each
individual at Addigy. We truly believe that investing in the happiness of our
people leads to a great product and a great company. Culturally, you can’t
find a better group of people! We share resources, feedback, and credit. We
listen to each other. We applaud your hard work, nurture fresh approaches, and
talk openly about our failures. When conflict arises, as it inevitably does,
we don’t avoid it, we manage it-- carefully, respectfully and compassionately.
We also appreciate each other and celebrate our successes every chance we get!
Here are more details about the opportunity:

  

 **The Work You’ll Do:**  

  * Review and process all Quotes/ Orders with urgency. 
  * Ensure that contracts and all Salesforce data and other documentation meet Addigy Sales, Finance, Security and Legal process standards.
  * Proactively reach out to the sales team on any orders that are not ready for approval, and communicate needed changes to approve the order as quickly as possible. 
  * Process internal requests for address changes, billing account changes, rate changes, account termination, account reactivation, recurring billing additions, etc.
  * Ensure that all Sales Orders submitted before monthly cutoff are invoiced prior to month-end closing.
  * Lead the AR and collections processes    
  * Look for ways we can work smarter and improve existing processes
  * In partnership with (and approval from) the Controller, document, communicate, and update all billing department processes and procedures.

****  

**Skills & Requirements:**

  * Superb attention to detail. Data integrity is essential. 
  * Professional: Confidentiality and discretion are required at all times. 
  * Ability and genuine desire to create a great customer experience with both internal and external customers
  * Ability to follow directions, meet strict deadlines, and work independently
  * Excellent English – written and spoken. You need to communicate through well-written, professional documents (spreadsheets, email) over the phone, etc.
  * Prior Salesforce experience 
  * SaaSOptics experience is a plus
  * Strong Collaboration Skills
  * Ability to quickly adapt to change 
  * **Systems & Tools:** Apple/MacBooks, G-Suite, Salesforce, QTC (proprietary software), SaaSOptics, Slack, GoToMeeting, MS Office

****  

**Bonus:**

  * Bachelor Degree in Accounting/Finance or Business related field 
  * 3+ years of relevant work experience 

  

**  What we expect from you:**

  * Be positive, adaptable and easy to work with! 
  * Be ready for the challenge of working in a fun, fast moving, cutting-edge start-up environment.
  * Fast learner, self-motivated, have a sense of urgency, goal-oriented. 
  * Be curious. Listen. Ask good questions. Be a critical thinker. Be resourceful. 

  

**What you can expect from us:  **

Full benefits - Open Vacation, Medical, Dental, Vision, 401K, STD, LTD, Life
Insurance, 15% Discount on Apple Products, 3 Month Paid Maternity Leave for
Moms, 1 Month Paid Paternity Leave for Dads. We have a diverse team with an
office overflowing with Coladas, lots of Slacking, jeans & t-shirts,
flexibility, SWAG, Daily Stand-Ups, Bug Hunts, Hackathons, Fitness Challenges,
and a regular invitation to our virtual Dumpster Fire Saloon with Improv!

  

 **Cover Letter:**

Candidates who invest the time to submit a cover letter will be given priority
consideration. Please tell us things about you that are not covered by your
resume.

We will begin scheduling interviews with top candidates immediately.

  

 **Learn more:   **

https://www.computerworld.com/article/3568356/addigy-ceo-is-bullish-on-apple-
silicon-and-macs-in-the-enterprise.html

https://addigy.com/blog/why-you-need-more-than-mdm-to-succeed-in-2021/

https://addigy.com/blog/a-brief-intro-for-apple-msps/

  

 _Addigy is proud to be an equal opportunity workplace. We celebrate diversity
and are committed to creating an inclusive environment for all employees. All
employment is decided on the basis of qualifications, merit and business
need._

