<div class="content-intro"><p>Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with&nbsp;<strong>183 million registered learners as of June 30, 2025</strong>. Coursera partners with&nbsp;<strong>over 350 leading university and industry partners&nbsp;</strong>to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.</p>
<p>We’re a global platform aiming to transform lives through learning by offering transformative courses, certificates, and degrees that empower learners worldwide to advance their careers through skill mastery. We’re looking for inventors, innovators, and lifelong learners eager to shape the future of education. If you’re ready to build the global programs and tools that fuel the power of online learning, join Team Coursera.</p>
<p><strong>At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration.&nbsp;</strong></p>
<p><strong>Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.</strong></p></div><p><strong>Job Overview</strong>: As a Revenue Operations Specialist,&nbsp; you will be joining the Enterprise Revenue Strategy &amp; Operations team to be a strategic advisor to Coursera’s field teams, managing the Quote to Cash process, facilitating complex deal structures and requests that our customers demand.&nbsp; As strong advocates of&nbsp; efficient process &amp; technology, our team works to align cross-functional teams and build scalable solutions to continuously improve the processes, tools and policies at Coursera.</p>
<p>This person will drive scale within the Sales organization, allowing Sales to focus on selling, while we create efficiencies, increase profitability, and enforce stronger controls. The ideal candidate is a problem solver, detail oriented, self-starter and passionate about being part of a collaborative team. Having familiarity with the B2B Subscription SaaS model will be a great plus.</p>
<p>This role represents a tremendous growth opportunity for individuals seeking to build a career in the SaaS space and have an interest in understanding the operations behind Sales, Sales/ Revenue Operations, Sales tools and systems, reporting, and Legal document generation. If you thrive in and enjoy a fast-paced, innovative, cross-functional working environment, this will be a good opportunity for you.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Coordinate with Revenue Operations leadership to enforce best practices around deal verifications, order form guidelines, and all other booking processes</li>
<li>Work cross-functionally with our Sales, Legal and Finance teams to drive alignment on internal close process and reduce inefficiencies during end of month/quarter</li>
<li>Verify submitted Order Forms for completeness, accuracy, and conformance to Coursera's sales order acceptance policies</li>
<li>Ensure the timely and accurate handoff of the Customer’s provisioning details to the Implementation Services team for delivery of product and services&nbsp;</li>
<li>Support the Enterprise Business team with general Salesforce.com inquiries, reporting, dashboards, data stewardship, and Quote-to-Cash process improvements</li>
</ul>
<p><strong>Basic Qualifications:</strong></p>
<ul>
<li>4+ years of experience in a Sales Operations, Deal Desk role</li>
<li>Experience working in a B2B SaaS subscription business model&nbsp;</li>
<li style="font-weight: bold;"><strong>Salesforce Administration Certification</strong></li>
<li>Ability to cleanse and bulk update the Salesforce data using <strong>data loader tools, create custom reports in <a href="http://salesforce.com">Salesforce.com</a>, create roles, profiles, and maintain role hierarchy, perform Salesforce user management</strong></li>
<li>Basic program/ project management skills</li>
<li>Must have business customer service skills and a can-do attitude</li>
</ul>
<p><strong>Preferred Qualifications:</strong></p>
<ul>
<li>Knowledge of key SaaS metrics such as ACV, ARR, Churn, and Renewal Rate is a plus</li>
<li>Experience working with a quoting/CPQ solution</li>
<li>Experience with Gainsight, Zoominfo, and Clari tools as superusers/ admins</li>
</ul>
<p>If this opportunity interests you, you might like these courses on Coursera:</p>
<p><a href="https://www.coursera.org/professional-certificates/salesforce-sales-operations">Salesforce Sales Operations Professional Certificate</a></p>
<p><a href="https://www.coursera.org/professional-certificates/google-project-management">Google Project Management: Professional Certificate</a></p>
<p><a href="https://www.coursera.org/learn/negotiation-skills">Successful Negotiation: Essential Strategies and Skills</a></p>
<p>&nbsp;</p>
<p><span style="font-size: 8pt;">#LI-MJ1</span></p><div class="content-conclusion"><div>Coursera is an&nbsp;Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.</div>
<div>&nbsp;</div>
<div>If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.</div>
<div>&nbsp;</div>
<div>For California Candidates, please review our <a class="postings-link" href="https://drive.google.com/file/d/1VoafvZVMx9IqfEymgE5GfuWC7OkzlAnc/view?usp=sharing">CCPA Applicant Notice</a> here.</div>
<div>For our Global Candidates, please review our <a class="postings-link" href="https://drive.google.com/file/d/1hlfSN3KDu9VH44MhZv5wrw2wf1uiRF-C/view?usp=sharing">GDPR Recruitment Notice</a> here.</div>
<div>&nbsp;</div></div>

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to
provide universal access to world-class learning. It is now one of the largest
online learning platforms in the world, with  **183 million registered
learners as of June 30, 2025**. Coursera partners with  **over 350 leading
university and industry partners  **to offer a broad catalog of content and
credentials, including courses, Specializations, Professional Certificates,
and degrees. Coursera’s platform innovations enable instructors to deliver
scalable, personalized, and verified learning experiences to their learners.
Institutions worldwide rely on Coursera to upskill and reskill their
employees, citizens, and students in high-demand fields such as GenAI, data
science, technology, and business. Coursera is a Delaware public benefit
corporation and a B Corp.

We’re a global platform aiming to transform lives through learning by offering
transformative courses, certificates, and degrees that empower learners
worldwide to advance their careers through skill mastery. We’re looking for
inventors, innovators, and lifelong learners eager to shape the future of
education. If you’re ready to build the global programs and tools that fuel
the power of online learning, join Team Coursera.

**At Coursera, we are committed to building a globally diverse team and are
thrilled to extend employment opportunities to individuals in any country
where we have a legal entity. We require candidates to possess eligible
working rights and have a compatible timezone overlap with their team to
facilitate seamless collaboration.  **

**Coursera has a commitment to enabling flexibility and workspace choices for
employees. Our interviews and onboarding are entirely virtual, providing a
smooth and efficient experience for our candidates. As an employee, we enable
you to select your main way of working, whether it's from home, one of our
offices or hubs, or a co-working space near you.**

 **Job Overview** : As a Revenue Operations Specialist,  you will be joining
the Enterprise Revenue Strategy & Operations team to be a strategic advisor to
Coursera’s field teams, managing the Quote to Cash process, facilitating
complex deal structures and requests that our customers demand.  As strong
advocates of  efficient process & technology, our team works to align cross-
functional teams and build scalable solutions to continuously improve the
processes, tools and policies at Coursera.

This person will drive scale within the Sales organization, allowing Sales to
focus on selling, while we create efficiencies, increase profitability, and
enforce stronger controls. The ideal candidate is a problem solver, detail
oriented, self-starter and passionate about being part of a collaborative
team. Having familiarity with the B2B Subscription SaaS model will be a great
plus.

This role represents a tremendous growth opportunity for individuals seeking
to build a career in the SaaS space and have an interest in understanding the
operations behind Sales, Sales/ Revenue Operations, Sales tools and systems,
reporting, and Legal document generation. If you thrive in and enjoy a fast-
paced, innovative, cross-functional working environment, this will be a good
opportunity for you.

**Responsibilities:**

  * Coordinate with Revenue Operations leadership to enforce best practices around deal verifications, order form guidelines, and all other booking processes
  * Work cross-functionally with our Sales, Legal and Finance teams to drive alignment on internal close process and reduce inefficiencies during end of month/quarter
  * Verify submitted Order Forms for completeness, accuracy, and conformance to Coursera's sales order acceptance policies
  * Ensure the timely and accurate handoff of the Customer’s provisioning details to the Implementation Services team for delivery of product and services 
  * Support the Enterprise Business team with general Salesforce.com inquiries, reporting, dashboards, data stewardship, and Quote-to-Cash process improvements

**Basic Qualifications:**

  * 4+ years of experience in a Sales Operations, Deal Desk role
  * Experience working in a B2B SaaS subscription business model 
  * **Salesforce Administration Certification**
  * Ability to cleanse and bulk update the Salesforce data using **data loader tools, create custom reports in[Salesforce.com](http://salesforce.com), create roles, profiles, and maintain role hierarchy, perform Salesforce user management**
  * Basic program/ project management skills
  * Must have business customer service skills and a can-do attitude

**Preferred Qualifications:**

  * Knowledge of key SaaS metrics such as ACV, ARR, Churn, and Renewal Rate is a plus
  * Experience working with a quoting/CPQ solution
  * Experience with Gainsight, Zoominfo, and Clari tools as superusers/ admins

If this opportunity interests you, you might like these courses on Coursera:

[Salesforce Sales Operations Professional
Certificate](https://www.coursera.org/professional-certificates/salesforce-
sales-operations)

[Google Project Management: Professional
Certificate](https://www.coursera.org/professional-certificates/google-
project-management)

[Successful Negotiation: Essential Strategies and
Skills](https://www.coursera.org/learn/negotiation-skills)



#LI-MJ1

Coursera is an Equal Employment Opportunity Employer and considers all
qualified applicants without regard to race, color, religion, sex, sexual
orientation, gender identity, age, marital status, national origin, protected
veteran status, disability, or any other legally protected class.



If you are an individual with a disability and require a reasonable
accommodation to complete any part of the application process, please contact
us at accommodations@coursera.org.



For California Candidates, please review our [CCPA Applicant
Notice](https://drive.google.com/file/d/1VoafvZVMx9IqfEymgE5GfuWC7OkzlAnc/view?usp=sharing)
here.

For our Global Candidates, please review our [GDPR Recruitment
Notice](https://drive.google.com/file/d/1hlfSN3KDu9VH44MhZv5wrw2wf1uiRF-C/view?usp=sharing)
here.



