<div class="content-intro">At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</div>WHAT YOU'LL DO
This Business Operations Manager will play a critical role in supporting and driving Braze's global expansion efforts. The ideal candidate will possess strong analytical skills, a strategic mindset, and a passion for driving results in a fast-paced environment.
<ul class="ul1">
<li class="li1">Collaborate with senior leadership to define and execute the global expansion strategy, taking strategic projects from conception through to execution and impact.</li>
<li class="li1">Lead strategic planning, including supporting market research, analyzing past and potential expansions, and developing investment plans for hiring and scaling. Drive go-to-market strategies by aligning teams across pricing, packaging, and partnerships to develop launch plans and optimize market entry.</li>
<li class="li1">Support legal and regulatory alignment for new markets, ensuring compliance with data residency and other requirements.</li>
<li class="li1">Provide market entry support by guiding operational setup and equipping ground teams with the necessary tools and insights for success through effective localization and enablement strategies.</li>
<li class="li1">Collaborate with talent acquisition to support regional hiring, transfers, and onboarding processes.</li>
<li class="li1">Drive operational readiness for office launches and facilitate smooth transitions to business-as-usual operations.</li>
<li class="li1">Ensure key stakeholders are informed and aligned throughout the expansion process, fostering effective communication and collaboration.</li>
<li class="li1">Provide end-to-end project management for global expansion initiatives, including stakeholder management, setting and monitoring of project milestones, data collection, and final delivery.</li>
<li class="li1">Hold stakeholders accountable to processes and procedures while keeping documentation updated.</li>
<li class="li1">Collaborate effectively with colleagues across the organization, and focus on achieving results quickly and efficiently.</li>
</ul>
WHO YOU ARE
<ul class="ul1">
<li class="li1">Proactive and autonomous: Take meaningful responsibility and initiative for shaping and executing our strategy with limited oversight.</li>
<li class="li1">Structured in thinking and approach: Develop and leverage frameworks to help structure the team's thinking, facilitate alignment across various stakeholders, and identify 80/20 opportunities to reach insightful, actionable answers without analysis overload.</li>
<li class="li1">An expert at prioritization: Experience (and an enjoyment of!) balancing numerous priorities and demands.</li>
<li class="li1">Team-oriented: Energized by teamwork and skilled in cross-functional collaboration.</li>
<li class="li1">High-energy with a positive attitude: Motivated to work hard and drive results in a fast-paced environment.</li>
<li class="li1">Operations, program management or project management experience in SaaS highly preferred.</li>
<li class="li1">Experience with global expansion strategies is a plus.</li>
</ul><div class="content-conclusion"><div class="p-rich_text_section">
WHAT WE OFFER 
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country <a href="https://www.braze.com/company/careers/how-we-hire#benefit-section">here</a>. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
<ul>
<li>Competitive compensation that may include equity</li>
<li>Retirement and Employee Stock Purchase Plans</li>
<li>Flexible paid time off</li>
<li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li>
<li>Family services that include fertility benefits and equal paid parental leave</li>
<li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li>
<li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li>
<li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching&nbsp;</li>
<li>Employee Resource Groups that provide supportive communities within Braze</li>
<li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li>
</ul>
ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News &amp; World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our<a href="https://www.braze.com/company/legal/privacy-policy-job-candidates"> Candidate Privacy Policy</a> for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.</div></div>

At Braze, we have found our people. We’re a genuinely approachable,
exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing
teamwork, and creating work-life harmony as we collectively navigate rapid
growth on a global scale while striving for greater equity and opportunity –
inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and
those around you. There is always a way to contribute: Acting with autonomy,
having accountability and being open to new perspectives are essential to our
continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with
others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward
action in the face of change, you will be empowered to make a real impact
here, with a sharp and passionate team at your back. If Braze sounds like a
place where you can thrive, we can’t wait to meet you.

 **WHAT YOU'LL DO**

This Business Operations Manager will play a critical role in supporting and
driving Braze's global expansion efforts. The ideal candidate will possess
strong analytical skills, a strategic mindset, and a passion for driving
results in a fast-paced environment.

  * Collaborate with senior leadership to define and execute the global expansion strategy, taking strategic projects from conception through to execution and impact.
  * Lead strategic planning, including supporting market research, analyzing past and potential expansions, and developing investment plans for hiring and scaling.  
Drive go-to-market strategies by aligning teams across pricing, packaging, and
partnerships to develop launch plans and optimize market entry.

  * Support legal and regulatory alignment for new markets, ensuring compliance with data residency and other requirements.
  * Provide market entry support by guiding operational setup and equipping ground teams with the necessary tools and insights for success through effective localization and enablement strategies.
  * Collaborate with talent acquisition to support regional hiring, transfers, and onboarding processes.
  * Drive operational readiness for office launches and facilitate smooth transitions to business-as-usual operations.
  * Ensure key stakeholders are informed and aligned throughout the expansion process, fostering effective communication and collaboration.
  * Provide end-to-end project management for global expansion initiatives, including stakeholder management, setting and monitoring of project milestones, data collection, and final delivery.
  * Hold stakeholders accountable to processes and procedures while keeping documentation updated.
  * Collaborate effectively with colleagues across the organization, and focus on achieving results quickly and efficiently.

**WHO YOU ARE**

  * **Proactive and autonomous:** Take meaningful responsibility and initiative for shaping and executing our strategy with limited oversight.
  * **Structured in thinking and approach:** Develop and leverage frameworks to help structure the team's thinking, facilitate alignment across various stakeholders, and identify 80/20 opportunities to reach insightful, actionable answers without analysis overload.
  * **An expert at prioritization:** Experience (and an enjoyment of!) balancing numerous priorities and demands.
  * **Team-oriented:** Energized by teamwork and skilled in cross-functional collaboration.
  * **High-energy with a positive attitude:** Motivated to work hard and drive results in a fast-paced environment.
  * Operations, program management or project management experience in SaaS highly preferred.
  * Experience with global expansion strategies is a plus.

**WHAT WE OFFER  
**

_Braze benefits vary by location, and we encourage you to review our specific
benefits offerings for each country_[
_here_](https://www.braze.com/company/careers/how-we-hire#benefit-section) _.
More details on benefits plans will be provided if you receive an offer of
employment._

From offering comprehensive benefits to fostering hybrid ways of working,
we’ve got you covered so you can prioritize work-life harmony. Braze offers
benefits such as:

  * Competitive compensation that may include equity
  * Retirement and Employee Stock Purchase Plans
  * Flexible paid time off
  * Comprehensive benefit plans covering medical, dental, vision, life, and disability
  * Family services that include fertility benefits and equal paid parental leave
  * Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  * A curated in-office employee experience, designed to foster community, team connections, and innovation
  * Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching 
  * Employee Resource Groups that provide supportive communities within Braze
  * Collaborative, transparent, and fun culture recognized as a Great Place to Work®

**ABOUT BRAZE  
  
** Braze is the leading customer engagement platform that empowers brands to
Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences
that drive value both for consumers and for their businesses. Built on a
foundation of composable intelligence, BrazeAI™ allows marketers to combine
and activate AI agents, models, and features at every touchpoint throughout
the Braze Customer Engagement Platform for smarter, faster, and more
meaningful customer engagement. From cross-channel messaging and journey
orchestration to Al-powered decisioning and optimization, Braze enables
companies to turn action into interaction through autonomous, 1:1 personalized
experiences.  
  
The company has repeatedly been recognized as a Leader in marketing technology
by industry analysts, and was voted a G2 “Best of Marketing and Digital
Advertising Software Product” in 2025.  
  
Braze was also named a 2025 Best Companies To Work For by U.S. News & World
Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune
Best Workplace in Technology™ by Great Place To Work®, among other accolades.
Braze is also proudly certified as a Great Place to Work® in the U.S., the UK,
Australia, and Singapore.  
  
The company is headquartered in New York with offices in Austin, Berlin,
Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo,
Singapore, Seoul, Sydney and Tokyo.

**BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER**

At Braze, we strive to create equitable growth and opportunities inside and
outside the organization.

Building meaningful connections is at the heart of everything we do, and that
includes our recruiting practices. We're committed to offering all candidates
a fair, accessible, and inclusive experience – regardless of age, color,
disability, gender identity, marital status, maternity, national origin,
pregnancy, race, religion, sex, sexual orientation, or status as a protected
veteran. When applying and interviewing with Braze, we want you to feel
comfortable showcasing what makes you _you_.

We know that sometimes different circumstances can lead talented people to
hesitate to apply for a role unless they meet 100% of the criteria. If this
sounds familiar, we encourage you to apply, as we’d love to meet you.

_Please see our_[ ___Candidate Privacy
Policy_](https://www.braze.com/company/legal/privacy-policy-job-candidates)
_for more information on how Braze processes your personal information during
the recruitment process and, if applicable based on your location, how you can
exercise any privacy rights._

