Authenticx
Analyze and activate your customers’ voices to reveal transformational opportunities in healthcare.
Indianapolis, IN
$1M-10M
Funding
11-50
Employees
Company Mission
Authenticx is on a mission to help humans understand humans.
What is AuthentiCx's core product, and who does it serve?
“Authenticx unleashes a new use case for companies' call recordings and chat data, providing an alternative to traditional customer surveys as a source of customer insights. We leverage our clients' existing customer interaction data to tell true stories that evolve business Cx.”
Amy Brown
Founder & CEO
Leadership Team
Core Values
AUTHENTICITY: We believe that people who are free to be themselves, and live out their strengths through their work, produces best business results.
INCLUSIVITY: We believe that our differences make us better. We embrace, invite and thrive through a diverse set of perspectives, backgrounds and cultures.
COURAGE: We believe in taking calculated risks, encourage vulnerability and are not afraid of failure, as long as we learn from it.
Photos & Videos
Awards
Teams
Health Insurance and Wellness
Family Medical Leave
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Flexible Work and Childcare
Parental Leave Policy
Flexible Work Schedule
Remote Work Program
Vacation and Time Off
Paid Sick Days
Unlimited Vacation
Paid Holidays
Perks and Discounts
Volunteering Opportunities
Casual Dress
Some Meals Provided
Stocked Kitchen
Parking
Happy Hours
Product
Authenticx is the new standard for humanizing customer interaction data at scale. Our platform analyzes and activates your customers’ voices to reveal transformational opportunities in healthcare. With Authenticx, you can combine existing customer interactions across call center data, texts, chats, emails and more into a single source of truth. Spend less time organizing and more time uncovering hidden insights. Close the gap between your organization and customers with actionable, multi-sensory insights to share across the organization.