Authenticx is on a mission to help humans understand humans.
“Authenticx unleashes a new use case for companies' call recordings and chat data, providing an alternative to traditional customer surveys as a source of customer insights. We leverage our clients' existing customer interaction data to tell true stories that evolve business Cx.”
Founder & CEO
AUTHENTICITY: We believe that people who are free to be themselves, and live out their strengths through their work, produces best business results.
INCLUSIVITY: We believe that our differences make us better. We embrace, invite and thrive through a diverse set of perspectives, backgrounds and cultures.
COURAGE: We believe in taking calculated risks, encourage vulnerability and are not afraid of failure, as long as we learn from it.
Family Medical Leave
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Parental Leave Policy
Flexible Work Schedule
Remote Work Program
Paid Sick Days
Some Meals Provided
Authenticx is the new standard for humanizing customer interaction data at scale. Our platform analyzes and activates your customers’ voices to reveal transformational opportunities in healthcare. With Authenticx, you can combine existing customer interactions across call center data, texts, chats, emails and more into a single source of truth. Spend less time organizing and more time uncovering hidden insights. Close the gap between your organization and customers with actionable, multi-sensory insights to share across the organization.