CityBase is a Chicago-based company that helps cities reach and serve residents and businesses online, on the phone and in person. The company runs a technology platform, designs payment and communication channels, and aggregates operational data for municipalities, agencies, and utilities based on their proprietary academic research, design and data-driven analysis.
CityBase’s cloud-based SaaS platform integrates directly with local governmental agency databases and centralizes the customer interactions of multiple city agencies. The company’s products provide cities with comprehensive information about their operations and revenue collection, while providing citizens with a more unified and useful gateway to the government.
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