Get Strategic With Your Customers
Employees
CXology is a learning platform providing a complete framework for the post-sale customer experience. With CXology, companies learn how to use Strategic Customer Success to engage in a continuous dialogue with their customers, focusing on areas with the greatest business impact.
Strategic Customer Success (SCS) identifies 15 key inflection points that customers experience, allowing companies to optimize their approach and create shared knowledge and skills across experienced and new team members. SCS helps you unlock the potential of your post-sale customer experience and keep your customers happy and loyal.