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RetentionCX is a fractional offering bringing executive Customer Experience expertise to SaaS growth companies.

Indianapolis, IN


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Company Mission

RetentionCX is on a mission to fix the post-sale experience in SaaS startups and scaleups. Based on 20 years of Customer Experience leadership across 5 SaaS ventures, RetentionCX is all about passion for customer retention in early-stage companies, with a proven 5-competency model for boosting net revenue retention.

Core Values

Integrity, Transparency, and Respect