RetentionCX
RetentionCX is a fractional offering bringing executive Customer Experience expertise to SaaS growth companies.
Indianapolis, IN
Self-Funded
Funding
Company Mission
RetentionCX is on a mission to fix the post-sale experience in SaaS startups and scaleups. Based on 20 years of Customer Experience leadership across 5 SaaS ventures, RetentionCX is all about passion for customer retention in early-stage companies, with a proven 5-competency model for boosting net revenue retention.
Core Values
Integrity, Transparency, and Respect
Featured On
Top SaaS Companies 2023Teams
Product
For Executives
Fixed Fee
Assesses your overall CX function, execute on a specific CX competency, or solve for a specific CX problem.
For CEOs
Monthly Retainer
Fully manage and operate your CX team, implementing CX competencies and boosting NRR.
For CX Managers and Directors
Monthly Retainer
Provide expert coaching for emerging CX leaders to accelerate their mastery and success.