Built using advanced cloud-native architecture, Sharpen’s contact center platform is a configurable solution that provides leadership, operations and IT the tools and data they need to fully support their frontline customer service teams.
“We just moved offices, so it's very open and good for collaboration. I can barely see my team though, since our monitors face each other and block our views. ”
Client Success Manager
At our core, we value a challenge. Our team craves making things that matter; things that are worth making. If something we’re building seems impossible, it means we’re right on track.
We focus relentlessly on helping our customers and teammates reach success. We show our dedication to dependability by being honest and transparent in everything we do – with each other and with our customers.
We’re dedicated to creating a pleasant, productive, and jerk-free environment where experts can expert. We intentionally put the well-being of our customers, our communities, and each other before our own.
Whether it’s rallying a group of Sharpenites for a park clean up, or a day working at the animal shelter, we’re committed to supporting all volunteer efforts. We’ve implemented 24 hours of volunteer time off each year.
-% of survey respondents said their manager employs an Affiliative leadership style.
Affiliative leaders create emotional bonds and harmony to boost morale, heal rifts in teams and motivate people during stressful times.
Flexible Spending Account (FSA)
Family Medical Leave
Parental Leave Policy
Flexible Work Schedule
Remote Work Program
Beer on Tap