Location: Phoenix
Employment Type: Part -Time
Team: Account Servicing
Upgrade is a fintech unicorn founded in 2017. We are the fastest-growing company in the Americas (Financial Times). In the last five years, over 15 million people have applied for an Upgrade card or loan, and we have delivered over $10 billion in affordable and responsible credit. Our innovative Upgrade Card is the fastest growing credit card in America (Nilson Report). Combining the flexibility of a credit card with the low cost of an installment loan helps us redefine banking.
Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, one of the “Top Companies to work for in Arizona”, and we have received awards for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1300 talented and passionate professionals. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.
Let us tell you more…
As a Customer Service Advisor (Card Payment) , you will engage with our customers by phone and email providing the best in class service related to current status of accounts, payments and other concerns. You will be encouraged to collaborate with management and team members to accurately and efficiently assist our customers.
This position is for part-time opportunities (16 - 29 hours/week).
* Please note, two-week training period will be full-time*
_ Weekend opportunities available!_
_A shift differential of $2.50 is added to any weekend days worked in this role. _
COVID-19 Notice: This role takes place in our Downtown Phoenix office. The space exceeds recommendations from CDC to ensure a safe workplace amidst COVID-19.
It gets better:
-Great OPEN office environment!
-Conveniently located in the heart of downtown Phoenix
-Close to light rail and public transportation
-New Hire Training Program
-Paid parking or platinum pass
-Wellness Incentive Program
-Kitchen stocked with beverages, snacks & treats
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.