Operational Accounting Manager at Upgrade | Powderkeg

Location: San Francisco

Employment Type: Full-Time

Team: Finance

Upgrade is a fintech unicorn founded in 2017. We are the fastest-growing company in the Americas (Financial Times). In the last five years, over 15 million people have applied for an Upgrade card or loan, and we have delivered over $10 billion in affordable and responsible credit. Our innovative Upgrade Card is the fastest growing credit card in America (Nilson Report). Combining the flexibility of a credit card with the low cost of an installment loan helps us redefine banking.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, one of the “Top Companies to work for in Arizona”, and we have received awards for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 900 talented and passionate professionals. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.

Working with a team of Finance, Investor, and Business Analysts in Phoenix and San Francisco, this person will play a key role in maintaining all Operational accounting tasks and records for Upgrade. The ideal candidate will also work closely with multiple Upgrade company departments to identify all necessary accruals, verify accuracy, and make recommendations to streamline current accounting processes and procedures. Candidate will have interaction with senior leadership regarding expense classification and profitability metrics and must be capable of delivering high-quality deliverables, on time, with careful attention to detail.


  • Manage month-end operational accounting practices, including review of journal entries and GL accounts reconciliations
  • Manage marketing and servicing and origination analytics and accounting
  • Supervise AP and other expense management processes including bill payment processes, employee reimbursements and corporate cards administration
  • Work collaboratively, cross-functionally and interface with other teams to manage month-end accruals process and conduct monthly flux analysis for all operational expenses
  • Manage fixed assets, capitalized software and prepaid expenses in Netsuite module
  • Support internal and external inquiries to assist with annual financial statements audits
  • Recommend and assist in the implementation of process improvements to standardize and streamline processes
  • Manage a team of staff in multiple time zones across the country and abroad
  • Effectively communicate (written and verbal) technical subject matter to non-technical business stakeholders
  • Assist finance and accounting team members with operational and other accounting functions required by the business


  • Minimum of 5+ years of experience in public accounting OR 5+ years of corporate accounting experience.
  • Advanced knowledge of GAAP required.
  • Experience with both Accounts Payable and Accrual Accounting
  • Team-player with superior interpersonal skills who can work closely with both accounting teams and relevant business and management teams
  • Effective written, verbal and interpersonal communication skills.
  • Sense of ownership and responsibility towards problems and solutions.
  • Demonstrated ability to adapt quickly and smoothly to a rapidly changing environment.

Candidates should be prepared to:

  1. Share or discuss examples of relevant work experience

  2. Answer technical data questions about loan portfolio accounting.


- Competitive salary and stock option plan

- 100% paid coverage of medical, dental and vision insurance

- 401K match

- Unlimited vacation

- Hybrid workplace

- Learning stipend for personal growth and development

- Paid parental leave

- Health & wellness initiatives

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

California Employee Privacy Notice

Effective Date: 1/1/2020

Notice to Applicants for Employment, Employees, and Contractors:

This California Employee Privacy Notice is intended to provide California consumers who are employed or apply for employment or a contractor position with Upgrade information about the categories of personal information Upgrade collects and how the company uses this information. For any questions about this notice, please contact ccpa@upgrade.com.

Personal Information Upgrade Collects:

_Identifying information: including name, address, email, telephone number, social security number, driver license number, passport number, and other personal identifying information. Information you provide as a part of a job application or from a background check performed after a job offered is extended, including employment, education, credit, and criminal history. Data on work productivity and performance, including hours worked, electronic network activity, and tasks performed. _

Purposes for Collecting Personal Information:

_To consider applications for employment. To complete payments, including payroll, expense reimbursement, other compensation-related payments, and the administration of stock options. To administer benefits, including medical, dental, vision, commuter, and retirement benefits. To provide human resources services and conduct performance evaluations. To monitor work eligibility including work-related licenses, credentials, training, and eligibility to work in the United States. To ensure a safe and efficient working environment. To comply with applicable legal or regulatory requirements including state and federal company reporting obligations. _

Job Summary
  • Job Title
    Operational Accounting Manager
  • Company
  • Location
    San Francisco, CA
  • Employment Type
    Full time
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