Location: Remote - US

Employment Type: Full-Time

Team: Software Quality Assurance

Upgrade is a fintech unicorn founded in 2017. We are the fastest-growing company in the Americas (Financial Times). Our innovative Upgrade Card is the fastest-growing credit card in America (Nilson Report). Upgrade has been named a “Best Place to Work in the Bay Area” and received “Best Engineering Team", "Best Company for Women” and “Best Company for Diversity” awards from Comparably. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.

** About our Quality Assurance Team:**

Our QA team has end-to-end ownership to build a quality product. Through automation and functional testing, they validate a variety of products to offer our customers a seamless banking experience.

As a Performance Engineer, you will work directly with our product teams and will be responsible for ensuring that new features and application changes meet performance requirements. You will create and maintain performance testing and analysis scripts using a variety of tools. Within your first year, you will develop an understanding of how to deliver high performing software at the pace of feature development. You will work in an environment that promotes ownership at all levels including delivery and monitoring in Production.

Our Core Technologies Include:

Java, Scala, Gatling, Springboot, REST API, Prometheus, Grafana, Honeycomb, Kubernetes, Jenkins, Docker, AWS, Kafka

What You'll Do:

• Develop new performance simulations at the pace of feature development through our built in performance test framework using Gatling.
• Understand software architecture, debug issues, analyze log files, traces, dumps, etc. Using this knowledge to identify areas of improvement, and making infrastructure or code changes to improve performance.
• Provide comprehensive performance test strategies to the product teams for the creation and execution of performance and load tests, and generate periodic performance reports for cross-team review.
• Deploy microservices by spinning up disposable environments in Kubernetes to configure and execute performance tests.
• Conduct performance profiling, identify key metrics for monitoring, and ensure high availability for our applications by improving capacity, reliability and scalability of the system performance and overseeing the life cycle, performing root cause analysis and suggesting corrective actions for issues.
• Monitor, troubleshoot and run synthetic tests right in production, after having identified improvements and executing simulations.

What We Look For:

• Knowledge in Agile methodology and API performance/load testing tools like Gatling.
• Ability to analyze tiered web architectures, point out performance bottlenecks, limitations, optimizations and resolutions.
• Experience with performance, scalability and reliability testing methodologies.
• Experience with testing high quality, high availability customer facing applications.
• Knowledge with performance monitoring counters such as response time, throughput, latency, and memory.
• Experience with Honeycomb, SumoLogic, Prometheus, Grafana, or similar observability tools.

What We Offer You:

• Competitive salary and stock option plan
• 100% paid coverage of medical, dental and vision insurance
• Unlimited vacation
• Learning stipend for personal growth and development
• Paid parental leave
• Health & well-being initiatives

Interested in joining Upgrade but don't think this role is for you? Check out our careers page!

Interested in joining Upgrade but don't think this role is for you? Check out our careers page!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.