Location: Boston, MA
Team: Product Design
At WHOOP, we're on a mission to unlock human performance by giving members
meaningful insights, actionable recommendations, and real results through a
deeper understanding of their bodies. We are growing fast and looking to raise
the bar on the experience for a product that has already changed countless
lives through key design hires.
WHOOP is seeking a Product Designer with strong research and interaction
design fundamentals to own and evolve the WHOOP product experience. As a key
part of the product team, you’ll help define, iterate, and evolve business-
critical features from concept to launch.
As part of the WHOOP Growth team, you feel comfortable working at a fast pace
to drive new member acquisition, retention, as well as accessory sales via our
storefront. Web-based experiences are second nature; native mobile experience
is a plus.
RESPONSIBILITIES:
- Create and optimize intuitive e-commerce flows (product pages, cart, checkout, etc) that delight members across web and app
- Visually communicate ideas and iterations with peers and stakeholders through sketches, wireframes, flows, mockups, and prototypes
- Leverage qualitative findings and quantitative data to inform direction, advocate for the member, and drive business growth
- Design for A/B experimentation to examine divergent ideas, validate patterns and flows, and continuously learn
- Focus on driving a specific user behavior with a metric-driven outcome and clearly communicate key messages to the audience
- Champion the member perspective by mapping designs back to user needs and iterating based on customer feedback sourced autonomously and with our UX Researchers
- Be a strong thought partner to Product Managers to ideate high-impact opportunities and plan design artifacts
- Collaborate dynamically with Engineering partners to build a web component library, QA new releases, and elevate visual consistency
QUALIFICATIONS:
- 2-5 years of experience working as a product designer in the field designing for responsive web and consumer-facing e-commerce
- Experience with common design tools and methodologies (e.g. Figma, wireframing, workflow diagrams, prototyping etc)
- Experience collaborating with product managers and engineering teams
- Strong communication and presentation skills
- Ability to work autonomously in a fast-paced startup-like environment
- A portfolio with case studies of e-commerce flows and A/B experiments that you’ve created and implemented with demonstrated impact
- Experience creating component library UI with A11y compliance (preferred)
- Curious and passionate about the fitness and wellness space
** This role is based in the WHOOP office located in Boston, MA. The
successful candidate must be prepared to relocate if necessary to work out of
the Boston, MA office.**
WHOOP is an Equal Opportunity Employer and participates in
E-verify to determine employment eligibility