Employment Type: Full-time
Team: Customer Experience
Who we are:
Wise Systems is a high-growth, fast-paced business that is transforming the way companies transport goods, services and people across the globe. We provide cloud-based autonomous dispatching and routing software that is used by some of the world’s largest fleets to improve fleet efficiency, customer service and capture new markets.
Based in Cambridge, MA, Wise Systems was started out of MIT and has grown rapidly, building an incredible, diverse team that shares a deep commitment to our customers’ success. Wise Systems also has a highly engaged network of advisors, mentors, and investors passionate about enabling new standards and capabilities in delivery and logistics through engineering and data science.
As we continue to grow, we’re excited to bring together people who are talented, motivated and high-energy. If you are excited about joining a team that is transforming an entire industry, we need you.
What we are looking for:
The Solutions Engineer is a critical role in the Wise Systems sales process, and sets the stage for a successful multi-year customer lifecycle. The Solution Engineer has strong knowledge of all Wise Systems products and technologies, the challenges faced by customers and prospects in the last mile delivery domain, and a working knowledge of the surrounding technical ecosystem.
The Solution Engineer will work closely with the Wise Systems sales team to gather the requirements of a given prospect, contribute to the individual deal strategy, and design and demonstrate strong solutions that meet the relevant business needs both technically and functionally. As needed, the Solutions Engineer will work proactively to combat any known competitive threats within a sales cycle, or within existing customers.
Working closely with the Implementation team, the Solutions Engineer will own the development and delivery of a detailed Statement of Work associated with each successful deal, and coordinate a meaningful transition of the customer from Sales to Implementation.
The Sales Engineer will ultimately be accountable for their contribution to the sales and overall GTM process, as well as the accuracy and thoroughness of the Statement of Work, and the time to initial value for the customer.
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.