Jira and Atlassian Administrator at Wisk Aero | Powderkeg

Location: Remote, United States

Employment Type: Full-time

Team: IT

At Wisk, we're transforming the future of urban mobility through safe, all- electric, autonomous flight. We are a passionate team working together toward a sustainable future, solving high-impact problems that have never been solved before. By delivering everyday flight for everyone, we're making it possible to spend less time getting there and more time being there. If you want to be part of shaping the future of mobility, then read on!

Wisk is currently seeking an JIRA & Atlassian Administrator in our growing IT Team to support the development of an exciting and revolutionary new class of all-electric aircraft. As a key member of the IT team, you will be working with our Engineering and Business customers to develop and deploy innovative tool solutions.

Within 3 months you will:

  • Provide first level support for users of our task management system, JIRA and JIRA Service Desk
  • Administer and deploy Atlassian Tools and configurations
  • Provide recommendations on Agile methodologies and best practices on working on Scrum teams
  • Become familiar with our requirements management, model based systems engineering, and systems development plans

Within 6 months you will:

  • Configure and support our tools to meet the needs of our customers
  • Provide expert advice during process discussions, and identify areas for tool improvement
  • Represent IT in discussions about workflow management, project management and task automation.
  • Integrate Jira into key business processes and systems

Responsibilities:

  • Develop and maintain our Systems Engineering and Program Management tool suites specifically Task Management (JIRA) and Service Management (JIRA), serving as the SME for the Atlassian Toolset
  • May also include support of other IT Business Applications such as HRIS, ERP, or Finance tools with the opportunity to grow as an Enterprise Application Engineer
  • Working with our Systems Engineering and Program Management teams to understand their processes and needs, and being a customer advocate in team strategy discussions
  • Work with stakeholders to develop and deploy new processes and process enhancements across our tool suite.
  • Work with the rest of the IT and Engineering Systems team to create a cohesive data management solution for the Wisk engineering and manufacturing organizations
  • Maintain security and integrity across Jira Projects and systems, set permissions, audits, and manage data integrity
  • Automate the environment for scalability

Requirements:

  • Experience developing and deploying JIRA tool configurations and plugins
  • Experience documenting processes and using Confluence
  • Experience with agile methodologies and experience working on Scrum teams
  • Experience working within both Atlassian Server/Datacenter & Cloud Platforms
  • Experience with Java and/or Python, as well as with scripting languages such as Groovy, JavaScript, and others
  • Familiarity with software development practices, including software configuration management tools such as SVN and git
  • Working knowledge of Enterprise User Authentication methodologies such as LDAP, Active Directory & SSO
  • Experience with both on-Prem and Cloud Jira instances and integration with Active Directory
  • Experience working within an Aerospace environment with be beneficial

We are located in Mountain View just a couple of hundred feet from Shoreline Lake and its surrounding walking/jogging trails. We offer a comprehensive benefits package including medical, dental, vision and life insurance (company pays 100% of employee premium), alternative work schedule (9/80), flexible time off, 10 company holidays, a 401(k) plan with 50% company matching (no vesting period), commuter assistance, and education assistance. And on top of all that, we also offer a variety of perks such as flight lessons, wellness subsidies, employee referral bonus, charitable giving match, IP bonus program, happy hours and many more.

Wisk Aero provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Wisk Aero abides by applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Wisk Aero is an E-Verify employer.

Job Summary
  • Job Title
    Jira and Atlassian Administrator
  • Company
    Wisk Aero
  • Location
    Mountain View, CA
  • Employment Type
    Full time
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