About Orchard

Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents.

Headquartered in New York City with offices in Austin, Denver and Atlanta, and team members across the US, Orchard has over 800 employees and growing. We've recently raised $100 million in Series D funding at a valuation over $1 billion and have financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose. Our investors have also backed the likes of Pinterest, AirBnb, Shopify and Sweetgreen. We're proud to be recognized by Glassdoor, Inc. Magazine, Fast Company and Forbes on their lists of best places to work.

About the Role

Orchard is looking for an Appraisals Associate to join our Mortgage Operations team. The Appraisals Associate will be responsible for managing all mortgage aspects of the appraisal and final inspection process.

What You’ll Do Here:

• Orders, oversees and responsible for handling all appraisal and final inspection order requests, timely follow up, escalated service requests and retrieval of completed appraisal and final inspection reports
• Maintains workflow efficiency through Byte/Mercury
• Tracks appraisal and final inspection assignments from order date through final completion
• Follow up on progress of appraisal and final inspection order assignments outside of expected timeframe
• Maintain communication with Appraisers and Sales Team regarding appraisals and final inspections
• Perform related duties as assigned by manager

We’d Love to Hear From You if You Have:

• Minimum of 1 year of administrative experience, mortgage experience preferred
• Must have strong written and verbal communication skills
• Ability to function efficiently and effectively to meet deadlines
• Detail-oriented with the ability to problem-solve and prioritize
• Outstanding people and customer service skills
• A team player with the ability to take responsibility to drive things forward even when others may not

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Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.