About Orchard

Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents.

Headquartered in New York City with offices in Austin, Denver and Atlanta, and team members across the US, Orchard has over 800 employees and growing. We've recently raised $100 million in Series D funding at a valuation over $1 billion and have financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose. Our investors have also backed the likes of Pinterest, AirBnb, Shopify and Sweetgreen. We're proud to be recognized by Glassdoor, Inc. Magazine, Fast Company and Forbes on their lists of best places to work.

About the Role

Orchard is looking for a Home Loan Officer to assist customers through their current and future mortgage needs. You will be responsible for originating residential mortgage loans from pre-qualification to funding by servicing inbound leads in support of Orchard Homes. There is no expectation for loan officers to source their own leads. The ideal candidate has experience working in a fast-paced environment with a focus on consultative selling clients on mortgages and providing exceptional customer service.

This is a full time role that will report into the Home Loan Manager.

What You’ll Do Here

• Consult with clients about current needs and Orchard Mortgage solutions to help them achieve their financial goals
• Recommend loan solutions and originate loans in accordance with company lending guidelines and customer satisfaction standards
• Operate as a key point of contact during the loan process (application through closing) including updating the borrower on loan status and reviewing disclosures and loan documents with the borrower
• Close captive leads and manage pipeline of at least 10-15 loans per month, primarily purchases
• Work collaboratively with other teams across the Orchard ecosystem in Real Estate and Title Operations to ensure complete borrower satisfaction based on CSAT and NPS scores
• Comply with state and federal regulatory requirements as well as Orchard Mortgage’s Policies & Procedures

We’d Love to Hear From You if You Have:

• 2+ years experience with purchase lending experience and an active NMLS license or registered (Texas, Georgia, California, or Colorado preferred)
• Bachelor’s degree
• Knowledge of guidelines pertaining to Fannie Mae, Freddie Mac, FHA, VA
• Ability to handle a high volume of pre-qualification requests and close loans
• Strong consultative sales skills and passion for customer service
• Strong pipeline management
• Great oral and written communication skills
• Excellent organization and time management skills with ability to multitask
• Commitment to working as a team-player
• Proficient in Google-Suite, Salesforce, Blend (or similar loan application portal), DU/DO/LPA and mortgage POS and Byte (or similar LOS)

_The salary for this position in Colorado is a $60,000/year base salary with an OTE salary of $100,000. _

About the Home Loan Team

Orchard Mortgages is an affiliate of Orchard, fully dedicated to offering Mortgage brokerage services to customers to provide a seamless and delightful mortgage transaction. Orchard Mortgage is an innovative environment, with a focus on constant improvement, transparency, and teamwork. Additionally, Orchard Mortgages is a growing team with opportunities to develop your skills and further your career.

Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

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Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.