CAP Engineering Operations Coordinator Intern at PagerDuty | Powderkeg

We are interviewing and onboarding 100% virtually at this time. PagerDuty is focused on inclusion and employee well-being by building a culture that isn’t location specific and gives equal opportunity to everyone—regardless of where you are working. Unless your job requirements make it necessary to be in a company office, you may choose to work in-office, remotely, or hybrid .

**_This is a remote, 6 month role for the Summer-Fall 2022 term that

begins in June 2022 and ends December 16, 2022. Successful candidates will be working from home during the duration of the term._**

We are looking for an Engineering Operations Coordinator to join our Engineering Programs and Operations Team. The Operations Coordinator will work alongside the Engineering Business Operations Team and support them in managing a variety of initiatives, such as coordination of cross-functional operational improvements, focusing on introduction of new processes and frameworks and change management.

How You Contribute to Our Vision

  • You will work closely with Engineering Bus Ops team members located in North America and Lisbon to assist on our journey of continuous improvement to scale efficiently as we grow.
  • You will assist with driving change and improvements to our Engineering interviewing model to help enable us to hire >100 employees in Engineering this fiscal year.
  • Lead tracking, communication and followup around our Interviewer Shadow Program, working with recruiting coordinators and Engineers, helping us increase our number of Interviewers
  • You will attend all relevant team meetings and help us keep track of action items
  • Clean up and further build out our Bus Ops wiki presence on our company Intranet site.
  • Assist team members on critical initiatives, and seek solutions for any roadblocks faced
  • Project coordination
  • Additional ad hoc projects as needed and identified

About You

  • You are extremely organized, analytical with laser-focused attention to detail
  • You are an excellent communicator both verbally and in writing
  • You are proactive and not afraid to ask questions to get things done
  • You are comfortable working independently given some direction
  • You are excited to work with technical people and are interested in technical concepts
  • You thrive in a fast paced environment and embrace change
  • You are a natural problem-solver
  • You are able to pick up new software tools with ease

Minimum Qualifications

  • Leadership experience, including extracurriculars, hobbies, sports, etc
  • Interests in technology and software
  • Experience in project management or project coordination
  • Proficient in Google Suite, and preferred experience with Confluence
  • Experience writing communications (emails and reports) to stakeholders
  • Experience or strong interests in helping the small items move to enable the larger picture to succeed
  • Not afraid to connect with or build a relationship with people you have not met before

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty Offers

**We are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports employees and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. **

Your package may include:

  • Competitive salary and company equity
  • Comprehensive benefits package from day one
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Paid employee volunteer time - 20 hours per year
  • Bi-annual company-wide hack weeks
  • Mental wellness programs
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO and scheduled holidays
  • HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, serving over 14,000 customers and 850,000 users worldwide, including 65% of the Fortune 100.

For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.

Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. We are Great Place to Work- certified™ and our product is top rated in its category on TrustRadius.

From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

Learn more: Social Impact; Inclusion, Diversity, & Equity; Culture

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

PagerDuty uses the E-Verify employment verification program.

Job Summary
  • Job Title
    CAP Engineering Operations Coordinator Intern
  • Company
  • Location
    San Francisco, CA
  • Employment Type
    Full time
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