Director, Commercial Sales - Majors (West) at PagerDuty | Powderkeg

We are interviewing and onboarding 100% virtually at this time. PagerDuty is focused on inclusion and employee well-being by building a culture that isn’t location specific and gives equal opportunity to everyone—regardless of where you are working. Unless your job requirements make it necessary to be in a company office, you may choose to work in-office, remotely, or hybrid .

Are you a skilled sales leader who is passionate about leading, engaging and mentoring one of our Major Account teams?

Our Major Account team is responsible for both new customer acquisition and expansion within a prioritized set of named Accounts. The team is responsible for defining the Account strategy for each customer and coordinating a cross- functional approach to engaging and expanding their investment in Pagerduty. You as a sales leader will be responsible for leading and developing a high performing multi-product sales team that can represent our vision for the Operations Cloud. Also, you will be a valuable contributor to our sales strategy, supporting implementation and being accountable for execution to achieve all key targets.

The right individual for this role should possess a track record of success in business-to-business Saas application sales and management experience in an environment that combines velocity and strategic selling motions. You have a growth mindset and are an active coach who sees talent development as constant priority. You are comfortable building executive relationships and sponsoring the success of our top Accounts within Pagerduty.

How You Impact Our Vision

  • Lead a growing team of Account Executives
  • Attract, hire, coach, on-board and retain top sales talent
  • Assist sales reps in strategizing, negotiating and closing complex transactions
  • Direct daily and weekly activities, pipelines, forecasts and closed deals to ensure above-quota results based on successful pipeline management
  • Synchronize and lead weekly and monthly one-on-one and team-wide pipeline reviews, meetings and training sessions to ensure ongoing improvement and action sharing
  • Be a change agent within PagerDuty, help define new models and processes to grow our business
  • Work closely with an extended team of Sales Development Representatives, Sales Engineers, Marketing and others

About You

  • 7+ years of direct quota-carrying, B2B SaaS sales experience
  • 4+ years of leading individual contributor sales people to success
  • Experience in selling and / or leading teams who sell to a technical audience
  • A successful history of closing business, selling new licenses/subscriptions to IT and lines of business owners and over-achieving quota
  • Exhibit ability to coach, mentor and develop sales talent
  • A track record of accurately forecasting sales results
  • The ability to work in a fast-growing and dynamic environment
  • Reciprocal spirit and communication skills
  • A 4 year university/college degree (required)

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty Offers

**We are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports employees and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. **

Your package may include:

  • Competitive salary and company equity
  • Comprehensive benefits package from day one
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Paid employee volunteer time - 20 hours per year
  • Bi-annual company-wide hack weeks
  • Mental wellness programs
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO and scheduled holidays
  • HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, serving over 14,000 customers and 850,000 users worldwide, including 65% of the Fortune 100.

For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.

Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. We are Great Place to Work- certified™ and our product is top rated in its category on TrustRadius.

From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

Learn more: Social Impact; Inclusion, Diversity, & Equity; Culture

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

PagerDuty uses the E-Verify employment verification program.

Job Summary
  • Job Title
    Director, Commercial Sales - Majors (West)
  • Company
  • Location
    San Francisco, CA
  • Employment Type
    Full time
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