We are interviewing and onboarding 100% virtually at this time. PagerDuty is focused on inclusion and employee well-being by building a culture that isn’t location specific and gives equal opportunity to everyone—regardless of where you are working. Unless your job requirements make it necessary to be in a company office, you may choose to work in-office, remotely, or hybrid .

The global Partner VP, reporting into the CRO will lead a team of channel experts responsible for our indirect go to market strategy, sales and programs. In this role you will manage a team providing PagerDuty solutions to ISV, GSI, Cloud and reseller partners. In today’s world many partners are also customers. We take a 360-degree approach with our partner relationships and this selling motion of selling to, through, and with, needs to be executed in a tightly-coordinated fashion. Our momentum with alliances, channels, and the partner ecosystem is growing. In this role, you will strategically plan and work with many parts of the organization to deliver a cross-functional GTM strategy to engage our current and potential partners to accelerate revenue across the world.

Pagerduty is looking for an individual with a successful track record of understanding company strategy and defining integrated ways to grow revenues across a broad partner ecosystem. Key focus areas will be on ISVs, Cloud Partners, GSI and resellers. Our channel focus is essential to our growth strategy and we are seeking someone who understands the broader partner landscape and can define and execute a plan to grow all our strategic areas of our partnerships.

This is a quota carrying position. Remote position, anywhere in the US.

How you impact our vision:

• Driving consistent and predictable channel bookings, partner sourced deals through joint business planning and ongoing channel enablement
• Identifying, recruiting, enabling and managing partners (Global SIs, Regional SIs, VARs, Referral Partners, etc) to support business goals and to execute channel sales strategies.
• Working closely with PagerDuty business and sales teams on development, tracking, and reporting goals and objectives, forecasts, key metrics, and definitions of success for each partner account
• Creating and driving overall channel account strategy and development of a PagerDuty competency across priority channel partners
• Building relationships across partner sales team to drive PagerDuty value prop, GTM activities, and sell-through opportunities
• Supporting regional partner events like partner roadshows, Meetups, partner summits etc. along with marketing
• Managing partnership and sales engagement to over-achievement of partner sales targets. Working with assigned partners to engage in proactive sales opportunity generation, pipeline management and deal closure.
• Partner teams develop a business plan and overall strategy with each partner. The plan should be based on a deep understanding of the partners’ geographical and vertical focus, their products, strategies and customers. Drive monthly, quarterly, and annual progress against strategic goals within the plan.

About you:

• 15+ years of industry experience within partnership/alliances, sales, marketing, business development.
• 7+ years of direct channel sales/management experience within the software space.
• The ideal candidate is well rounded and has experience working with several of our key routes to market in the channel (ISV, Cloud, Resellers and Global System Integrators)
• Ability to design and present business plans, track and articulate program progress, design and document program guidelines for distribution throughout the organization (all levels) and for external use.
• Working knowledge of data management and cloud environments preferred.
• Bachelor’s Degree.

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty Offers

**We are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports employees and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. **

Your package may include:

• Competitive salary and company equity
• Comprehensive benefits package from day one
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
• Generous paid vacation time
• Paid holidays and sick leave
• Paid employee volunteer time - 20 hours per year
• Bi-annual company-wide hack weeks
• Mental wellness programs
• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO and scheduled holidays
• HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, serving over 14,000 customers and 850,000 users worldwide, including 65% of the Fortune 100.

For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.

Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. We are Great Place to Work- certified™ and our product is top rated in its category on TrustRadius.

From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

Learn more: Social Impact; Inclusion, Diversity, & Equity; Culture

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

PagerDuty uses the E-Verify employment verification program.