value they give to their fans?
We do, which is why we're building Patreon, a platform that powers membership services for creators with established followings. Patreon strives to provide creators with insight, education, and tools that make it possible to retain creative control while running their creative business, so creators can focus on creating and energizing their fanbases.
Our user base has doubled in the last year alone, and we have paid over $2 billion directly to creators on our platform. In order to support this level of growth, Patreon is looking for a Sr. Director Employee Experience to join our People & Communities team.
Are you passionate about crafting meaningful experiences for employees? Join us to help drive the future of our employee experience and company culture by bringing your fresh creative ideas to the table. In this role, you will play a lead role in the overall direction of organizational culture curation and transformation through the creation of an exceptional employee experience which touches all points of the employee lifecycle ensuring a work environment in which all employees can thrive.
The Sr. Director, Employee Experience oversees a team that both fosters and delivers upon our employee experience through a holistic, enterprise-level strategy and vision. This individual guides the execution of communications, learning and development, and workplace management. Additionally,, they will oversee along with world class community programming, recognition, activities and events that connect employees to one another, to our employer brand and purpose, and that push us towards our mission to fund the creative class.
In this role, you will be a strategic thought leader and partner at all employee touchpoints to drive employee engagement and retention. This position will work closely with Patreon’s senior leadership team, with an overall responsibility to keep a pulse on team member needs and maintain a strong corporate culture across our hybrid work environment, engaging both in-office and remote team members. Your role will be critical to ensuring employees view Patreon as a best place to work, and will keep our culture top of mind when developing a best-in-class employee experience through forward-looking and innovative initiatives.
Sets and directs the holistic strategy of brand-aligned employee communications, learning, campaigns, workplace, special experiences and events to enhance our culture and deepen employee connection
Ensures continued innovation, inclusivity, and creativity so that our offerings remain fresh and compelling, and accessible, to all employees. Scope includes but is not limited to company meetings, ERG events, creator series, office and real estate design, as well as envisioning and establishing new experiences and traditions for our employees.
Monitors and evaluates the effectiveness of engagement and culture programming; recommends enhancements or changes as needed. Ensures that necessary program reports and metrics are available to relevant stakeholders upon request and/or through monthly/quarterly reviews. Developing and implementing KPIs to measure the effectiveness of holistic efforts to achieve maximum impact.
Assesses and prioritizes learning needs across the organization aligned with the talent management strategy. Develops a suite of world-class, values based learning and development opportunities, and determines best methods for scaled accessibility, to ensure the growth of our internal talent.
Facilitate adoption of flexible work design and workplace experiences, creating meaningful, purposeful connections, encouraging productivity and collaboration among dispersed employee groups. Design methods for planned and spontaneous connections.
Skills and experience you possess:
Projects you may work on: