The Role

• Administer, design, and scale the Order-to-Cash tech stack of Pilot’s Revenue Systems architecture including those related to CPQ, billing, payment and indirect tax operation
• Partner closely with Revenue Operations, Sales Operations, Accounting, FP&A, and the rest of the Business Systems teams to identify and translate business requirements into impactful and scalable solutions
• Optimize the usability of applications in this vertical with the experience of our stakeholders and customers in mind
• Assist in building our Revenue Systems architecture including business process design, implementations, training, and post-go-live support
• Represent the Order-to-Cash Vertical in building the larger Financial Systems roadmap to ensure alignment with business initiatives and needs
• Maintain professional knowledge and skills relating to your functional domain to make relevant and impactful recommendations for process and service improvements, and efficiencies

About You

• 5+ years experience in managing and administering Order-to-Cash/CPQ applications, including at least 2 years of experience with Zuora
• Experience in multiple aspects of a full-scale implementation: vendor selection, requirements gathering, architectural design, user acceptance testing, and rollout training
• Experience and strong understanding of Salesforce and Zuora APIs
• Domain expertise in the customer and transaction lifecycle from New Product Introductions through Revenue Recognition
• Comfortable working in a fast-paced, agile software development environment
• Demonstrated leadership skills and ability to work across departmental lines
• Excellent communication and presentation skills
• Required: Bachelor’s degree (Business Administration, Information Systems, Computer Science) or equivalent.
• Preferred: Zuora Administration and/or Billing Certified, Salesforce Platform Developer Certified

About Pilot

Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.

Pilot has over 1,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.

Why Pilot?

• We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers
• The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).
• Flexible vacation/time-off policy
• All federal holidays are observed
• Competitive benefits package including wellness benefits such as Modern Health, Headscape, One Medical, Aaptiv and Rightway
• Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
• 401(k) plan

Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, recruitment agency policy, recruitment scam notice, and important E-Verify information.