Product Specialists at Pilot are finance and accounting subject matter experts who possess deep Pilot operational knowledge and have the unique ability to identify and address important accounting and finance-specific customer and Pilot operational problems. A Product Specialist is leverages accounting and finance expertise and a deep understanding of Pilot operational processes to act as an Operations user advocate in support of research, process definition, and project prioritization.
As a Senior Product Specialist, you would be expected to lead project initiatives in designing scalable operational workflows, consulting cross- functional partners in GTM or R&D teams, or developing company strategy. As a Product Specialist in the Customer Experience organization, your focus would be entirely on developing process improvements and building customer facing products in support of a delightful, seamless experience with Pilot.
Need to Haves
Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.
Pilot has over 1,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.
Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, recruitment agency policy, recruitment scam notice, and important E-Verify information.