Location: Columbus, OH
Employment Type: Full-time
Team: Managed Services
We are looking for Support Engineers with demonstrated abilities, passion, and desire to support a range of managed technology solutions for our customers. The ideal candidate will have both system administration and front- line customer service experience, with efficient and effective skills in documenting from request to resolution.
IS THE OSA MANAGED SERVICES CREW RIGHT FOR YOU?
OSA Managed Services was created for customers encumbered by fragmented IT services and a lack of centralized support. The OSA Managed Services Crew supports a unified platform of best-in-class cloud business applications (Microsoft 365 and Google Workplace), cloud infrastructure and network architecture (Azure and AWS), cybersecurity threat and endpoint protection, identity and access management (SSO), device provisioning and configuration (MDM), and consolidated vendor management. For end-users, the OSA Managed Services platform provides live support via Slack, Microsoft Teams, Email, Phone, SMS, and custom service-integrated chatbots.
Competitive Salary, Health Care Plan, Retirement Plan, Unlimited Paid Time Off, Family Leave, Training & Certification Allowance, Wellness Program, Casual and Flexible Working Environment
OSA Technology Partners is a software engineering and IT managed services provider headquartered in Columbus, Ohio. We are technology architects with an eye for opportunity. We implement technology to solve operational challenges, enabling teams to run leaner, be more innovative, and outperform the competition. Our customers are non-profit organizations, government agencies and businesses with teams of one to 5,000 employees. OSA leadership has a combined 40+ years of software engineering and technology industry experience.