Location: Durham, NC

Employment Type: Full Time

Team: Factory Operations

The Company

Spoonflower’s mission is to inspire individuals to make, buy and sell unique products built around color and pattern. Our e-commerce website makes it possible for individuals to create, sell, and shop for unique fabrics, wallpaper and home decor, such as bedding and table linens. Many of the designers who use Spoonflower to create products also use it to sell their artwork, making Spoonflower the world’s largest marketplace of surface designs. The community of designers and shoppers who make up Spoonflower is central to what we do. Our goal is to continue to expand the reach of Spoonflower’s services internationally, and, more generally, to expand the opportunities available for individuals to express themselves through color, pattern and personalization. At Spoonflower, creativity, customer-focus, resourcefulness, authenticity, fun and trust are the core values of our workplace. Our team is full of creative, multitalented individuals who embody -- like our customers -- a DIY ethic and an embrace of hard work. We offer team members competitive benefits, support of continuing education, the chance to learn new skills and to move within the company, and a dynamic and flexible company culture.

The Opportunity

We are seeking a Machine Operator Lead to add to our Operations Team.

Responsibilities

• Oversee the production and workflow in their product line and optimize workflow through the factory.
• Identify and escalate downtime trends on equipment in their zone.
• Communication upstream to Print for product miss-match and other concerns.
• Manage the printing, cutting, cubbing, shipping and/or sublimating of orders on their shift.
• Key Equipment Responsibilities may include: Prestos, Durst, Zund, HP, Eton, dye sublimation, Paper cutting/rerolling equipment, or shipping equipment. Other equipment to be added as needed.
• Follows and enforces all facility safety rules
• Follows and enforces all department safety rules
• Conducts safety walk through within the department and facility
• Conducts safety training meetings with associates
• Reports any and all injuries or prohibited activities to manager on a very timely basis
• Understands and communicates all Quality Metrics within the department
• Conducts weekly Quality meetings discussing QA and customer feedback
• Shares any and all quality issues with management, technical staff, and other shifts
• Conducts one on one discussions with associates in reference to specific quality issues
• Understands and communicates all production metrics within the department
• Conducts daily/weekly meetings discussing results and daily plans
• Creates cross-training matrix to show the cross-training needs of the department
• Works with forecast planning and sets goals for the departments
• Understands and executes whatever it takes for on-time fulfillment of all products
• Gets directives and predetermined work assignments from Shift Manager
• Keeps the Shift Manager informed as to actual versus goal throughout the shift
• Promptly report errors and road blocks to the Shift Manger and / or Technical staff
• Maintain a good professional relationship with all associates, Leads, Shift Managers, Technicians
• Assist operators by answering questions and demonstrating operations
• Make recommendations for new procedures Review with Shift Manager any personnel needs/issues on a daily basis
• Actively participate in department and 1 on 1 meetings

Requirements

• Experience with high volume repetitive manufacturing
• Previous Lead Operator experience in manufacturing a plus
• 2 Year Associates Degree preferred
• Solid computer knowledge to include Microsoft Outlook, Word, Excel
• Ability to work at a fast pace while standing
• Detail oriented and has good record keeping skills
• Excellent communication skills to include record keeping, electronic, and personal
• Able to work in a culturally diverse environment
• Must be dependable, reliable and have a good work ethic
• Flexible on work schedule
• Able to lift up to 50 lbs., mobility to crouch, reach, bend and do repetitive actions with hands and arms
• Adaptability to change, willingness to learn new jobs

What Can We Offer You?

• 100% company paid medical premiums for you and your family
• 93% of qualifying medical expenses covered by the company
• 401K with a 4% company match
• 120 hours of PTO a year
• 88 hours of flexible holiday pay
• $75 Monthly Creativity Benefit

Interested?

If you're interested in joining Spoonflower, please send a cover letter, telling us what inspires you about Spoonflower and why you think you are perfect for our team. We are as interested in knowing who you are as we are in knowing what you can do. Applications without a cover letter will not be considered.

Include in your letter a URL for any/all your online material that you would like to share with us, including resume, blog, or portfolio of work.

We have a trove of talented individuals in the Durham and RTP areas. Therefore, only local candidates will be considered.

We look forward to hearing from you!

To all agencies:

Please, no phone calls or emails to any employee of Spoonflower, Inc. about this job posting. All resumes submitted by search firms/employment agencies to any employee at Spoonflower, Inc. via email, the internet or in any form and/or method will be deemed the sole property of Spoonflower, Inc. unless such search firms/employment agencies were engaged by Spoonflower, Inc. for this requisition and a valid agreement with Spoonflower, Inc. is in place. In the event a candidate who was submitted outside of the Spoonflower, Inc. agency engagement process is hired, no fee or payment of any kind will be paid.

To qualify for employment at Spoonflower, Inc., applicants must be legally authorized to work in the United States and should not require, now or in the future, sponsorship for employment visa status. Spoonflower is committed to a policy of Equal Employment Opportunity. All qualified applicants are considered for employment without regard to race, color, religion, creed, national origin or ancestry, sex, gender, gender identity, sexual orientation, marital status, age, physical or mental disability, protected veteran or military status, genetic information, or any legally recognized protected basis under federal, state or local laws, regulation or ordinances.