Quality Assurance Specialist - 2nd Shift at Cresco Labs | Powderkeg

COMPANY OVERVIEW

Recently named one of Entrepreneur magazine’s Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (“CPG”) approach to cannabis, Cresco’s house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy’s, a line of edibles created by James Beard Award- winning chef Mindy Segal. Sunnyside*, Cresco’s national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry’s first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

Cresco Labs is seeking a 2nd Shift Quality Assurance (QA) Specialist to join our manufacturing facility in Joliet, IL. As a QA Specialist, you will be responsible for assisting with quality-related activities at the facility associated with sampling and inspection of finished products, customer complaints, product investigations, and Corrective and Prevention Action (CAPA). Product families include cannabis flower, cannabis oil, manufacturing infused products (lotion, capsules, vape pens/cartridges, transdermal patches), and food products (chocolate, gummies, cookies). This position will also help ensure products are being produced in a manner that meets all specifications and brand consistency. You will also assist in identifying potential quality risks and working with operations personnel to develop improvement opportunities. The ideal candidate must possess a strong attention to detail and experience working within a highly regulated industry.

**CORE JOB DUTIES **

  • Performs finished product sampling and inspection.
  • Performs equipment and product line clearances before production runs.
  • Inspects retain samples and customer return samples, as deemed necessary.
  • Writes customer complaints and product investigations, helping to assess risk, identify root cause, CAPA plans, and implementing solutions with business partners.
  • Writes QMS documents, including routing and/or approval of change request packages, as requested.
  • Inspects packaged orders to ensure correct content and quantities, as deemed necessary
  • Reviews in-process batch documentation to ensure real-time compliance to product specifications, good documentation practices and written policies/procedures.
  • Reviews in-process batch documentation, logbooks, test results, and good documentation practices.
  • Performs batch record reviews and audits as assigned.
  • Collaborates with operational functions to troubleshoot manufacturing and production defects, CAPA, and customer complaints. Provides advice with process improvements to eliminate errors and reduce risk.
  • Monitors compliance to established Good Manufacturing Practice (GMP) and Safe Food Quality (SQF) guidance.
  • Executes action plans for product quarantine, destruction, rework, withdrawal/recall
  • Conducts all duties in compliance with safety rules, applicable SOPs, and other applicable guidelines.
  • May require travel to other states or facilities to perform training and/or assist with quality issues.

**REQUIRED EXPERIENCE, EDUCATION AND SKILLS **

  • Bachelors Degree, 3-5 years’ experience or Associate Degree, 5+ years’ experience
  • Prior experience in highly regulated industry. Highly desirable: healthcare, medical devices, pharmaceutical, consumer packaged goods (food), cannabis. Highly desirable: FDA, HACCP, SQF experience
  • Prior experience in Quality Assurance or Quality Control function
  • Prior experience with product sampling, inspection procedures, customer complaints, product investigations, and CAPA
  • Ability to follow written procedures and monitor others for adherence to written procedures
  • Ability to create or update written procedures with site operations personnel
  • Strong written and verbal communication skills
  • Detail-oriented
  • Utilizes critical thinking to troubleshoot issues, work collaboratively with a team to brainstorm solutions, and implement improvement solutions

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

ADDITIONAL REQUIREMENTS

  • Must be 21 years of age or older to apply
  • Must comply with all legal or company regulations for working in the industry

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Job Summary
  • Job Title
    Quality Assurance Specialist - 2nd Shift
  • Company
    Cresco Labs
  • Location
    Chicago, IL
  • Employment Type
    Full time
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