Why project44?
At project44 we’re on a mission - to make supply chains work.
project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for the world’s leading brands. The undisputed leader in the market, project44 was named the Leader in the Gartner Magic Quadrant, #1 in FreightWaves’ FreightTech 25, and the Customer’s Choice in Gartner Peer Insights’ Voice of the Customer report. project44 is headquartered in Chicago with a diverse and fast-growing, global workforce.
If you’re eager to be part of a winning team that works together to solve some of the most challenging supply chain challenges every day,&nbsp;let’s talk.
Are you passionate about solving complex supply chain problems? We’re looking for a Senior Technical Account Manager with experience leveraging digital technologies to help global companies turn their supply chains into a competitive advantage. This is a pivotal role that helps our customers accelerate their time-to-value with project44’s advanced visibility platform.&nbsp;
&nbsp;What you’ll do:&nbsp;
<ul>
<li>Lead the discovery and documentation of customer use cases&nbsp;&nbsp;</li>
<li>Work closely with customers and internal teams to configure and deploy solutions that deliver tangible and sustainable results&nbsp;</li>
<li>Support change management to transform each customer’s way of working&nbsp;</li>
<li>Leverage industry best practices to optimize customer implementations and use case deployment&nbsp;</li>
<li>Keep project stakeholders informed about timelines, deliverables, and risks&nbsp;</li>
<li>Support ongoing project team &amp; executive business reviews&nbsp;</li>
<li>Collaborate with customers on joint webinars and white papers&nbsp;</li>
<li>Improve cross-functional collaboration and share best practices across internal teams&nbsp;&nbsp;</li>
<li>Perform functional audits, support root cause analysis, identify and resolve gaps&nbsp;</li>
<li>Help internal teams triage and resolve customer issues&nbsp;</li>
<li>Unlock new customer use cases and expansion opportunities&nbsp;</li>
<li>Use your industry knowledge and experience to influence our product roadmap&nbsp;</li>
</ul>
Minimum Qualifications:&nbsp;
<ul>
<li>8+ years of experience working at the intersection of supply chain &amp; technology&nbsp;</li>
<li>Demonstrated experience in supply chain systems implementation&nbsp;</li>
<li>Strong understanding of supply chain fundamentals in the areas of order mgmt., transportation mgmt., warehouse/yard mgmt., and inventory mgmt.&nbsp;</li>
<li>Aptitude for translating business needs into product, integration, and data requirements&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Superior analytical and conceptual thinking skills; excellent communication and interpersonal skills&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="3" data-aria-level="1">Experience as a cross-functional leader in a team environment&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1">Ability to work and communicate effectively with people at all levels of an organization&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="5" data-aria-level="1">Supply chain certification from APICS or CSCMP is advantageous&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="6" data-aria-level="1">Experience working at a supply chain technology company is a plus</li>
<li>Depending on request of customer, travel potentially required (30-50%)</li>
</ul>
Diversity &amp; Inclusion:
At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day.
We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture.
project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!
For any accommodation needed during the hiring process, please email&nbsp;<a href="mailto:recruiting@project44.com">recruiting@project44.com</a>. Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.
More about project44:
Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continue to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we have created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.
&nbsp;
A candidate will be asked to conduct a pre-employment criminal back ground screening test as a standard routine to minimize moral &amp; integrity risks among our staff and to ensure Project44 is compliant with its internal pre-employment screening policy and SOC 2, Sarbanes Oxley Act and ISO 27001 compliance. We will only ask you to conduct a criminal background check when we believe it is proportionate to the role that you will fulfil within your team and/or department &nbsp;&nbsp;A criminal &nbsp;back ground check will be facilitated by our third party vendor Accurate who will assist you to get the appropriate documents from authorities in the country where you will be employed.&nbsp; Depending on the country where you will be employed your local authority will provide a Certificate of Conduct or similar document upon your request. &nbsp;If there are any costs related to screening, these will be borne by Project44. When our vendor Accurate will reach out to, you will be asked for your consent. We would like to emphasize &nbsp;that at all time you can decide &nbsp;to withdraw from the application process and/or to withdraw the consent to perform a screening test.
&nbsp;
#LI-Hybrid

**Why project44?**

At project44 we’re on a mission - to make supply chains work.

project44 optimizes the movement of products globally, delivering better
resiliency, sustainability, and value for our customers. As the supply chain
connective tissue, we operate the most trusted end-to-end visibility platform
that tracks more than 1 billion shipments annually for the world’s leading
brands. The undisputed leader in the market, project44 was named the Leader in
the Gartner Magic Quadrant, #1 in FreightWaves’ FreightTech 25, and the
Customer’s Choice in Gartner Peer Insights’ Voice of the Customer report.
project44 is headquartered in Chicago with a diverse and fast-growing, global
workforce.

If you’re eager to be part of a winning team that works together to solve some
of the most challenging supply chain challenges every day, let’s talk.

Are you passionate about solving complex supply chain problems? We’re looking
for a **Senior Technical Account Manager** with experience leveraging digital
technologies to help global companies turn their supply chains into a
competitive advantage. This is a pivotal role that helps our customers
accelerate their time-to-value with project44’s advanced visibility platform.

  **What you’ll do:**  

  * Lead the discovery and documentation of customer use cases  
  * Work closely with customers and internal teams to configure and deploy solutions that deliver tangible and sustainable results 
  * Support change management to transform each customer’s way of working 
  * Leverage industry best practices to optimize customer implementations and use case deployment 
  * Keep project stakeholders informed about timelines, deliverables, and risks 
  * Support ongoing project team & executive business reviews 
  * Collaborate with customers on joint webinars and white papers 
  * Improve cross-functional collaboration and share best practices across internal teams  
  * Perform functional audits, support root cause analysis, identify and resolve gaps 
  * Help internal teams triage and resolve customer issues 
  * Unlock new customer use cases and expansion opportunities 
  * Use your industry knowledge and experience to influence our product roadmap 

**Minimum Qualifications:**  

  * 8+ years of experience working at the intersection of supply chain & technology 
  * Demonstrated experience in supply chain systems implementation 
  * Strong understanding of supply chain fundamentals in the areas of order mgmt., transportation mgmt., warehouse/yard mgmt., and inventory mgmt. 
  * Aptitude for translating business needs into product, integration, and data requirements 
  * Superior analytical and conceptual thinking skills; excellent communication and interpersonal skills 
  * Experience as a cross-functional leader in a team environment 
  * Ability to work and communicate effectively with people at all levels of an organization 
  * Supply chain certification from APICS or CSCMP is advantageous 
  * Experience working at a supply chain technology company is a plus
  * Depending on request of customer, travel potentially required (30-50%)

**Diversity & Inclusion:**

At project44, we're designing the future of how the world moves and is
connected through trade and global supply chains. As we work to deliver a
truly world-class product and experience, we are also intentionally building
teams that reflect the unique communities we serve. We’re focused on creating
a company where all team members can bring their authentic selves to work
every day.

We’re building a company that every one of us at project44 is proud to work
for, and our journey of becoming a more diverse, equitable and inclusive
organization, where all have a sense of belonging, is shaped through the
actions of our leadership, global teams and individual team members. We are
resolute in our belief that each team member has an equal responsibility to
mold and uphold our culture.

project44 is an equal opportunity employer seeking to enrich our work
environment by creating opportunities for individuals of all backgrounds and
experiences to thrive. If you share our values and our passion for helping the
way the world moves, we’d love to review your application!

For any accommodation needed during the hiring process, please email
[recruiting@project44.com](mailto:recruiting@project44.com). Even if you don’t
meet 100% of the above job description you should still seriously consider
applying. Studies show that you can still be considered for a role if you meet
just 50% of the role’s requirements.

**More about project44:**

Since 2014, project44 has been transforming the way one of the largest, most
important global industries does business. As transportation and logistics
continue to evolve and customer expectations around delivery become more
demanding, industry technology must rise to the occasion. In just a few short
years, we have created a digital infrastructure that eliminates the
inefficiencies caused by dated technology and manual processes. Our Advanced
Visibility Platform is used by the world’s leading brands to track shipments,
collaborate with supply chain partners, drive operational efficiencies, and
create outstanding customer experiences.



_A candidate will be asked to conduct a pre-employment criminal back ground
screening test as a standard routine to minimize moral & integrity risks among
our staff and to ensure Project44 is compliant with its internal pre-
employment screening policy and SOC 2, Sarbanes Oxley Act and ISO 27001
compliance. We will only ask you to conduct a criminal background check when
we believe it is proportionate to the role that you will fulfil within your
team and/or department   A criminal  back ground check will be facilitated by
our third party vendor Accurate who will assist you to get the appropriate
documents from authorities in the country where you will be employed.
Depending on the country where you will be employed your local authority will
provide a Certificate of Conduct or similar document upon your request.  If
there are any costs related to screening, these will be borne by Project44.
When our vendor Accurate will reach out to, you will be asked for your
consent. We would like to emphasize  that at all time you can decide  to
withdraw from the application process and/or to withdraw the consent to
perform a screening test._



_#LI-Hybrid_

