<div class="content-intro">Hotel Engine is a Denver-based travel tech company on a mission to radically simplify trip management for businesses. We’re not a cumbersome travel management company, nor an online price aggregator. We’re a powerful network that brings hotels and businesses together. Our members save time, money and effort in managing their lodging programs, and our partners get access to loyal, high-value business travelers. It’s a true win-win. Following a 2021 series B funding round at a $1.3 billion valuation, we achieved remarkable growth in 2022. We expect 2023 to be our best year yet.&nbsp;
Across our organization, we’re powered by exceptional talent. From our large Engineering and Product teams to Sales, Supplier Relations, Member Support, Data, Marketing and Operations, our team is forward-thinking, data-driven and customer-obsessed. We’re also a lot of fun — one of the many reasons we were named a Best Place to Work by Built In Colorado for the past four consecutive years.&nbsp;
We value our individuality, and we also understand that together, we thrive. Most importantly, we know we’re not for everyone! Complacency doesn’t live here. We’re focused on finding the right people who are energized by our culture and bring diverse experiences and backgrounds that will help us unlock our full potential. <a href="http://hotelengine.com/careers" target="_blank">Click here to view our DNA</a>, and if you like what you see, please read on!</div>We are looking for an Associate Manager, Accounts Receivable to lead our growing AR team! In this role, you’ll oversee all aspects of Accounts Receivable including collections, special billings, and cash applications in a high-growth environment. This role will be key in helping us scale our AR function to meet the demands of our growing business, so the ability to critically evaluate, streamline, and improve existing processes is essential. The successful candidate will be goal-oriented and resourceful, with the ability to work cross-functionally to deliver results. If you are customer-obsessed, have a passion for operational excellence, and thrive in a dynamic, fast-paced environment, we’d love to talk to you!
&nbsp;
Requirements and responsibilities:
<ul>
<li>Oversee daily operations of the Accounts Receivable team including collections, special billings, and cash application functions for a high volume of transactions and customers</li>
</ul>
<ul>
<li>Develop, lead, and motivate direct reports; conduct weekly one on ones and provide ongoing coaching and constructive feedback</li>
</ul>
<ul>
<li>Manage team output, ensuring billing and collection activities are performed timely and accurately</li>
<li>Develop metrics for monitoring and managing team performance; set measurable and impactful goals focused on increasing collections and reducing DSO</li>
</ul>
<ul>
<li>Proactively identify areas for process improvement; lead the development and implementation of policies and procedures to increase accuracy and efficiency</li>
<li>Collaborate cross-functionally to resolve customer issues and streamline processes related to customer invoicing, collections, and other Accounts Receivable functions</li>
</ul>
<ul>
<li>Monitor collection efforts and activities; analyze and assess collection issues, communicate to management, and determine course of action for resolution</li>
<li>Prepare periodic management reporting with meaningful KPIs for collections activity</li>
</ul>
<ul>
<li>Assist Accounting &amp; Finance teams with analyses and reporting on AR activity</li>
</ul>
&nbsp;
Qualifications:
<ul>
<li>Minimum of 3-5 years accounts receivable experience in a fast-paced environment, with at least 2 years of overseeing team activities, required</li>
<li>Bachelor’s degree, strongly preferred</li>
<li>Strong customer service orientation with excellent oral and written communication skills and advanced relationship management skills</li>
<li>Proficient in Microsoft Office applications; strong user of Excel (pivot tables, v/x-lookups, etc.)</li>
<li>Experience with Netsuite and Stripe highly preferred; experience with Salesforce CRM is a plus</li>
</ul><div class="content-conclusion">Hotel Engine Total Rewards Philosophy | We recognize that there is more to work than day-to-day responsibilities. Hotel Engine has been recognized on Built-in Colorado’s Best Places to Work list 3 years in a row (2020-2022) for our positive culture and robust growth opportunities.&nbsp;&nbsp;
As a company, we’re also dedicated to giving back to our greater community, and have comprehensive <a href="https://www.hotelengine.com/social-responsibility/">corporate social responsibility programs</a> supporting community, social justice and environmental causes. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:&nbsp;&nbsp;&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-aria-posinset="1" data-aria-level="1">Competitive base salaries &nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-aria-posinset="2" data-aria-level="1">Annual performance bonuses&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-aria-posinset="3" data-aria-level="1">Stock options for all associates + performance-based stock options &nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-aria-posinset="4" data-aria-level="1">Insurance benefits including medical coverage (with a plan available at no cost to employees)&nbsp;+&nbsp;100% paid dental and vision insurance &nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-aria-posinset="5" data-aria-level="1">401(k) plan with a match program</li>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-aria-posinset="5" data-aria-level="1">Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-aria-posinset="5" data-aria-level="1">Paid parental leave and family medical leave&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-aria-posinset="5" data-aria-level="1">Hotel discounts through our exclusive platform&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-aria-posinset="5" data-aria-level="1">The ability to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel.&nbsp;</li>
</ul></div>

Hotel Engine is a Denver-based travel tech company on a mission to radically
simplify trip management for businesses. We’re not a cumbersome travel
management company, nor an online price aggregator. We’re a powerful network
that brings hotels and businesses together. Our members save time, money and
effort in managing their lodging programs, and our partners get access to
loyal, high-value business travelers. It’s a true win-win. Following a 2021
series B funding round at a $1.3 billion valuation, we achieved remarkable
growth in 2022. We expect 2023 to be our best year yet.

Across our organization, we’re powered by exceptional talent. From our large
Engineering and Product teams to Sales, Supplier Relations, Member Support,
Data, Marketing and Operations, our team is forward-thinking, data-driven and
customer-obsessed. We’re also a lot of fun — one of the many reasons we were
named a Best Place to Work by Built In Colorado for the past four consecutive
years.

We value our individuality, and we also understand that together, we thrive.
Most importantly, we know we’re not for everyone! Complacency doesn’t live
here. We’re focused on finding the right people who are energized by our
culture and bring diverse experiences and backgrounds that will help us unlock
our full potential. [Click here to view our
DNA](http://hotelengine.com/careers), and if you like what you see, please
read on!

We are looking for an Associate Manager, Accounts Receivable to lead our
growing AR team! In this role, you’ll oversee all aspects of Accounts
Receivable including collections, special billings, and cash applications in a
high-growth environment. This role will be key in helping us scale our AR
function to meet the demands of our growing business, so the ability to
critically evaluate, streamline, and improve existing processes is essential.
The successful candidate will be goal-oriented and resourceful, with the
ability to work cross-functionally to deliver results. If you are customer-
obsessed, have a passion for operational excellence, and thrive in a dynamic,
fast-paced environment, we’d love to talk to you!



**Requirements and responsibilities:**

  * Oversee daily operations of the Accounts Receivable team including collections, special billings, and cash application functions for a high volume of transactions and customers

  * Develop, lead, and motivate direct reports; conduct weekly one on ones and provide ongoing coaching and constructive feedback

  * Manage team output, ensuring billing and collection activities are performed timely and accurately
  * Develop metrics for monitoring and managing team performance; set measurable and impactful goals focused on increasing collections and reducing DSO

  * Proactively identify areas for process improvement; lead the development and implementation of policies and procedures to increase accuracy and efficiency
  * Collaborate cross-functionally to resolve customer issues and streamline processes related to customer invoicing, collections, and other Accounts Receivable functions

  * Monitor collection efforts and activities; analyze and assess collection issues, communicate to management, and determine course of action for resolution
  * Prepare periodic management reporting with meaningful KPIs for collections activity

  * Assist Accounting & Finance teams with analyses and reporting on AR activity

** **

**Qualifications:**

  * Minimum of 3-5 years accounts receivable experience in a fast-paced environment, with at least 2 years of overseeing team activities, **required**
  * Bachelor’s degree, **strongly preferred**
  * Strong customer service orientation with excellent oral and written communication skills and advanced relationship management skills
  * Proficient in Microsoft Office applications; strong user of Excel (pivot tables, v/x-lookups, etc.)
  * Experience with Netsuite and Stripe highly preferred; experience with Salesforce CRM is a plus

**Hotel Engine Total Rewards Philosophy |** We recognize that there is more to
work than day-to-day responsibilities. Hotel Engine has been recognized on
Built-in Colorado’s Best Places to Work list 3 years in a row (2020-2022) for
our positive culture and robust growth opportunities.  

As a company, we’re also dedicated to giving back to our greater community,
and have comprehensive [corporate social responsibility
programs](https://www.hotelengine.com/social-responsibility/) supporting
community, social justice and environmental causes. In addition to a
collaborative, high-performing team environment, we’re pleased to offer
benefits including:  

  * Competitive base salaries  
  * Annual performance bonuses 
  * Stock options for all associates + performance-based stock options  
  * Insurance benefits including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance  
  * 401(k) plan with a match program
  * Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit 
  * Paid parental leave and family medical leave 
  * Hotel discounts through our exclusive platform 
  * The ability to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel. 

