Location: Remote
Employment Type: Full-Time
Team: Operations
As a Site Reliability Engineer (SRE) at Circonus, you will be responsible for keeping Circonus SaaS and on-premise customers up and running as well as improving the automation, scalability, and performance of systems. This is an unparalleled opportunity to grow on a small, collaborative, and friendly team with established leadership in the field of SRE.
A successful candidate will be able to effectively communicate across multiple departments and customers, can shift gears at a moment’s notice, and enjoys the challenges of supporting enterprise clients. This is a client facing role where presentation skills are important. Also, a successful candidate will be working in a support rotation capacity.
This position is 100% remote.
Install, upgrade and manage systems powering customer infrastructure running Circonus software
Troubleshoot availability and performance issues
Diagnose production issues and perform front-line remediation
Communicate with management and customers regarding aberrant system’s behavior
Influence software and architecture design based on system and architecture observations related to performance and reliability
Participate in an on-call schedule
Linux (RHEL, CentOS, Ubuntu)
Experience working with cloud service providers such as AWS, Azure, or GCP
Ansible, Chef or similar configuration system
HAProxy, PostgreSQL, Apache or similar technologies
Strong networking knowledge: firewalls, TCP & UDP, DNS, SSL/TLS
Strong understanding of monitoring principles
Familiarity leveraging REST and REST-like APIs for operations tasks
UNIX troubleshooting skills: tcpdump, strace, bpftrace, etc
Fluency in one or more of the Git, Subversion or Mercurial version control systems
7+ years’ experience in the technology industry
Experience and/or senior technical knowledge of monitoring and analytics solutions
Experience with Docker, Kubernetes and containers
Terraform, Chef and Ansible experience
Open search experience
The right person will be highly technical and analytical much like the company itself
Circonus offers a powerful telemetry intelligence platform to handle the world's most demanding use cases. From mission-critical IT infrastructure to data-intensive IoT applications, Circonus works with any tech and at any scale. Circonus uses advanced data science and patented technology to ingest and analyze telemetry data to deliver unmatched clarity, insights, and performance. From real-time alerts and fault detection to ML-based predictive analytics, Circonus helps companies optimize operations and deliver exceptional user experiences with confidence.
We recently raised a $10M Series B round led by Baird Capital with participation from our existing investors NewSpring Capital, Osage Venture Partners, and Bull City Venture Partners. This new funding is earmarked to further accelerate our growth, scale product innovation, and build upon the company’s record-setting performance in 2021.
Culturally, we operate like a startup. Small, agile teams with quick decisions and short, iterative cycle times. We relish our core values of respect, integrity, value, and growth, among others.
All of our positions include a discretionary PTO policy, generous employer health, and dental insurance, employer-matched 401(k) Plan, and more.