Location: Knoxville, TN

Employment Type: Full Time

Experience: Mid Level

TOPS is looking for an Accounts Receivable Specialist to join our team!

You'll get to take charge of the A/R process for our company, including invoicing, collections, and client account management, plus producing reports and reviewing contracts. You'll be working on internal corporate needs as well as interfacing with clients and their needs.

The ideal candidate will have strong attention to detail and teamwork oriented. Our group operates this way now and someone similar will thrive. If you have NetSuite experience, even better! We are migrating to it this quarter and would welcome someone who can own their part of the process from a place of experience.

The accounting team is close-knit and supportive group of five, with this role reporting to our Accounts Receivable Manager. This full-time hourly position is remote, with preference for EST/CST candidates, and a budgeted rate between $22-24.

What you 'll do

• Conduct accounting record maintenance including entering data for accounts payable, billing, and accounts receivable.
• Perform account reconciliations, primarily for clients.
• Manage full monthly billing process, as well as one-time fees, for credit card and ACH payments.
• Review billing statements, invoices, and similar documents as well as customer contracts for accuracy.
• Complete and distribute accounting reports as needed.
• Maintain accurate customer account profiles.
• Follow up on outstanding client balances and lead collection efforts.
• Answer calls and complete other clerical duties as assigned.

You should have

• Required: one year of experience with an accounting software.
• Preferred: Accounts Receivable experience in a SaaS environment.
• Preferred: skills in our current and future tools will be a strong benefit: NetSuite and Salesforce, or QuickBooks and Zoho.
• Proficiency in Microsoft Office Suite, with primary focus being Excel.
• Excellent verbal and written communication skills.
• Ability to anticipate work needs and interact professionally with clients, with ability to proactively resolve disputes.
• Demonstrates reliability and trustworthiness
• Ability to maintain confidential and meticulous records.
• Excellent organizational skills and attention to detail.
• Ability to travel 5% to quarterly all hands meetings.
• Eligible to work in the United States without sponsorship

Why TOPS

Our team is changing the face of the HOA Property Technology space as a trusted industry leader for over 30 years. Today, our products enable over 1,500 of the highest-caliber property management companies in the world to grow and protect their organizations. We are a five-time winner of FLCAJ's Readers Choice Awards for our solutions and support.

As a five-time winner of Tampa Bay's Top 100 Workplace, our approach to work is proactive, collaborative, and committed. Our team of 140+ are truly passionate about creating a best-run company internally just as we create best-run Property Management Companies for our customers. Learn about our [Core Values](https://drive.google.com/file/d/17xnNALAtBGcdd- O_0_E6uk5m2KQMMtRl/view) here.

We offer a full slate of benefits, including competitive salaries, medical (including a $0 option for employees), dental, vision, life and disability coverage, paid vacation, paid holidays, tuition reimbursement, $1,000 employee referral program and a 401(k) plan. When possible, we also like to offer fun in-person perks like pet-friendly offices, paid food trucks and company outings. 😊

We have offices in Clearwater, FL (near Tampa), Fort Lauderdale, FL, Knoxville TN, and Mission Viejo, CA (an hour outside LA), plus a few fully remote team members across the US.

We are an equal opportunity employer. We value each team member for their skills, experience and unique perspectives. This is a principle embodied in the way we do business, our policies, and is visible in our results. Come join us and find out what the best work of your career could look like here at TOPS.