Salesforce Administrator at Ironclad | Powderkeg

Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L'Oreal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It's the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.

Ironclad is [writing the narrative]( digital-contracting-on-demand/?wchannelid=l3gookxxq6&wmediaid=zkdmcjb8wa) that shows how beautiful and functional contracting will change business. We're a leader in the [Forrester Wave for Contract Lifecycle Management]( management/). We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by [Glassdoor's Best Places to Work 2023]( Small-and-Medium-Companies-to-Work-For-LST_KQ0,43.htm), Forbes' [50 Most Promising AI Companies]( most-promising-artificial-intelligence-companies/?sh=434fb68277cf), Wing Venture Capital's [Enterprise Tech 30]( content/uploads/2021/02/2020ET30.pdf)


, and Gartner's Magic Quadrant. We're backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit or follow us on LinkedIn and Twitter.

GTM Systems @ Ironclad:

The GTM (Go-to-Market) Systems team enables Marketing, Sales and Customer Success to succeed today and to scale for tomorrow. We use a "T" model for our focus: we go deep on Salesforce and CPQ while also working broadly across all GTM systems on integrations and general systems coordination. Our team of five is part of the greater GTM Operations team with close teammates in Marketing Operations, Sales Operations, Customer Success Operations and Deal Desk.

What you'll be doing:

  • Provide day-to-day support for Salesforce users including answering questions and resolving issues. Analyze day-to-day support needs to identify trends, root causes, and improvement opportunities.

  • Design, configuration, and customization of Salesforce to meet business requirements (lead smaller projects and assist on larger projects). Work may include flows, third party integrations, configuration and setup, bulk imports, custom object enhancements, and page layout optimization.

  • Participate in cross-functional projects as needed to support the overall success of our organization.

What we 're looking for:

  • 1-2 years of experience as a Salesforce Administrator, preferably in a SaaS environment.

  • Salesforce administrator certification (ADM201) is helpful to demonstrate knowledge.

  • Interest in building Salesforce and GTM systems expertise (we expect you to grow out of this role and advance your career with us).

  • Experience with Sales Cloud and Salesforce Lightning. Exposure to CPQ, Marketo, LeanData, ZoomInfo, Gong, Salesloft, or RingLead is a bonus.

  • Experience working with GTM teams and familiarity with their typical work processes and challenges.

  • Comfort with working with stakeholders to understand requirements and explain solutions.

  • Effective task management, prioritization and issue escalation skills.


  • Health, dental, and vision insurance

  • 401k

  • Wellness reimbursement

  • Take what you need vacation policy

  • Generous parental leave for both primary and secondary caregivers

**Base Salary Range: **$85,000-$127,000

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Summary
  • Job Title
    Salesforce Administrator
  • Company
  • Location
    San Francisco, CA
  • Employment Type
    Full time
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