<p>Location: Remote, England, United Kingdom</p><br/><p>Employment Type: Full-time</p><br/><p>Team: Marketing</p><br/><div><span style="font-size: 24px">THE CHALLENGE</span></div><div>Eventbrite's Marketing team is composed of visionary creators, disruptors, and storytellers. We're on a mission to bring the world together through memorable live experiences, and our pace is dynamic and fast. We sit at the center of a complex marketplace and a wide range of customers, both event goers and creators. To maintain productivity and achieve our goals, we need a strategic and operational leader who can build a strategic foundation and weave a narrative that inspires both our team and our customers.</div><div><br></div><div><br></div><div><span style="font-size: 24px">THE TEAM</span></div><div>Our marketing team is a diverse, innovative group unified by a shared passion for live experiences. The team includes Brand, Product Marketing, Growth, and all the various marketing functions you’d expect to find within those umbrellas. We work closely with product, engineering, product, design, and our business partners - we are a highly cross functional team that thrives in a fast-paced environment, delivering top-tier work by leveraging our collective creativity and strategic prowess. We're seeking an operational champion who can support our mission by providing clear, consistent, and inspirational guidance. We want a business leader to help us shape the vision and ensure we’re executing against it on a weekly basis.&nbsp;</div><div>&nbsp;</div><div><br></div><div><span style="font-size: 24px">THE ROLE</span></div><div>Picture yourself as the Director of Growth and Marketing Operations at Eventbrite. Every day, you're not just shaping the engine of a brand that brings people together through live experiences, but also building and expanding on the overarching global strategy.</div><div><br></div><div>Your Monday morning begins as always, with a fresh cup of coffee and an analytical dive into last week's metrics. Today, you're focused on the performance of a new B2C campaign. This isn't just about numbers for you - it's about aligning these data points with our broader objectives and communicating this analysis to the leadership team. You make sure the respective brand, seo, product, and performance marketing teams see the same trends and insights you’re identifying, and that they’re ready to speak to those trends in cross functional meetings.&nbsp;</div><div><br></div><div>After your analysis, you head into a brainstorming session with the content and community marketing teams. They're buzzing with a new idea for a content program, and love the ideas you’re bringing to the table. As they lay out their vision, your mind is already at work, thinking about how to operationalize and integrate this idea into our global strategy.</div><div><br></div><div>Post-meeting, you sit down to draft a preliminary project plan, and make sure all the right owners are set up to run. You consider key milestones, resources, and potential external vendors, always with an eye on how this project contributes to our strategic vision. You pull up the global marketing calendar to start mapping out how this falls into our existing mix over the next quarter. As you pull people in, you’re not shy to challenge the whole team to keep the broader mission and strategy in mind as they explore the new idea, but know how to do it in a way that fosters creativity, not dampers it.&nbsp;</div><div><br></div><div>In the afternoon, you catch up with the marketing analytics team. They've developed a new performance monitoring dashboard, and you're keen to see how this tool will enable real-time adjustments to our campaigns, enhancing our agility in the global market. The whole team will love their new toolset, and making sure they each are introduced to the hard work the analytics team has done in a productive way that meets their needs, is the art and science of your role you love piecing together.</div><div><br></div><div>Your day concludes with a strategy session with senior leadership. You're there to update them on the special projects you're spearheading and to discuss how these initiatives align with and drive our strategy. As you present your progress, you feel a sense of pride. You've taken an idea from its embryonic state, nurtured it through the planning and execution stages, and now it's ready to make a significant impact on our global market.</div><div><br></div><div>As Eventbrite's Director of Growth and Marketing Operations, each day offers new challenges and opportunities. You're at the intersection of creativity and strategy, driving initiatives that align with our global vision. You're not just a project manager - you're a business leader, making decisions that shape Eventbrite's future. This is your chance to redefine what our brand can do on a global scale.</div><h3>YOU WILL</h3><br/><ul><li>Orchestrate and implement the annual marketing strategy and operations that empower the marketing team to execute best-in-class programs.</li><li>Lead the quarterly planning process, making strategic recommendations for prioritization, sequencing, and resource allocation based on data-driven insights.</li><li>Oversee the engagement and management of external vendors, ensuring projects are executed as planned and in alignment with our global objectives.</li><li>Evaluate and integrate cutting-edge tools and services to streamline the coordination of teams and improve marketing effectiveness.</li><li>Collaborate with marketing analytics to develop sophisticated performance monitoring dashboards, using these to guide strategic decisions.</li><li>Lead cross-functional special projects, aligning them with Eventbrite’s global strategy, and reporting progress to senior marketing leadership.</li><li>Assemble and mentor a high-performing marketing operations team, fostering a culture of excellence and continuous learning.</li></ul><br/><h3>THE SKILLSET</h3><br/><ul><li>12+ years of experience in marketing operations, ideally at a high-growth tech company or consultancy, with a proven track record in strategic planning and execution.</li><li>Experience leading and influencing a global team, with a knack for fostering strong relationships across different cultures and time zones.</li><li>Deep understanding of marketing tools such as email tools, SFDC, marketing automation, etc., and the ability to evaluate and integrate new technologies.</li><li>Demonstrated ability to create systems and processes that drive value and efficiency for a business, informed by strong data analytics skills.</li><li>Excellent project management experience, with a track record of leading complex, large-scale projects from conception to completion.</li><li>Experience in both B2B and B2C (or B2B2C) settings, with the ability to adapt strategies to different market conditions and customer needs.</li><li>Experience working with remote teams and building a team from the ground up.</li><li>Outstanding written and verbal communication skills, with the ability to articulate complex concepts to a wide range of stakeholders.</li><li>Proven ability to balance multiple tasks and projects, prioritize effectively, and meet deadlines in a fast-paced environment.</li><li>Ability to lead cross-discipline teams of various levels of seniority, inspiring them to work collaboratively towards shared goals.</li><li>Flexibility and tolerance for ambiguity, combined with the ability to make strategic decisions under uncertainty.</li></ul><br/><h3>BONUS POINTS</h3><br/><ul><li>Passion for live experiences and/or user of Eventbrite</li><li>Past entrepreneurial experience working on your own startup or side project</li><li>Knowledge of data tools (e.g., Tableau) and/or SQL</li><li>Fun-loving attitude, and sense of humor to maintain levity on the team</li><li>Innovation and creativity in approaching marketing strategies and operations</li></ul><br/><div><span style="font-size: 18pt">WHAT WE OFFER</span></div><div><br></div><div><b style="font-size: 13pt">We are committed to providing competitive, valuable and meaningful benefits for our Britelings</b><b style="font-size: 10.5pt">.&nbsp;</b></div><div><br></div><div><b style="font-size: 13.5pt">We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong.</b><span style="font-size: 13.5pt">&nbsp;</span></div><div><span style="font-size: 10.5pt">Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.&nbsp; </span><a href="https://www.eventbritecareers.com/diversity-and-inclusion-at-eventbrite" style="font-size: 10.5pt" class="postings-link">Read more</a><span style="font-size: 10.5pt"> about our Diversity and Inclusion work for our team, culture, and community.</span></div><div><br></div><div><b style="font-size: 13pt">We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.</b></div><div><span style="font-size: 10.5pt">Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote/hybrid environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off). </span></div><div><br></div><div><span style="font-size: 18pt">ABOUT EVENTBRITE</span></div><div><span style="font-size: 11pt">Eventbrite is a global self-service ticketing, marketing, and experience technology platform that serves a consumers and event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. With over 280 million tickets distributed for over 5 million total events in 2022, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at </span><a href="http://www.eventbrite.com/" style="font-size: 11pt" class="postings-link">www.eventbrite.com</a><span style="font-size: 11pt">.</span></div><div><br></div><div><span style="font-size: 18pt">IS THIS ROLE NOT AN EXACT FIT?</span></div><div><a href="https://www.eventbritecareers.com/home" class="postings-link">Sign up to keep in touch and we’ll let you know when we have new positions on our team</a><span style="font-size: 10.5pt">. </span></div><div><br></div><div><span style="font-size: 11pt">Eventbrite is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt">#LI-REMOTE</span></div><div><br></div><div><a href="https://eventbrite.box.com/s/4cq6lmjjwuejvoqifjodc2sf5iy2dq5s" style="font-size: 10.5pt" class="postings-link">Applicant Privacy Notice</a></div>

Location: Remote, England, United Kingdom

  

Employment Type: Full-time

  

Team: Marketing

  

THE CHALLENGE

Eventbrite's Marketing team is composed of visionary creators, disruptors, and
storytellers. We're on a mission to bring the world together through memorable
live experiences, and our pace is dynamic and fast. We sit at the center of a
complex marketplace and a wide range of customers, both event goers and
creators. To maintain productivity and achieve our goals, we need a strategic
and operational leader who can build a strategic foundation and weave a
narrative that inspires both our team and our customers.

  

  

THE TEAM

Our marketing team is a diverse, innovative group unified by a shared passion
for live experiences. The team includes Brand, Product Marketing, Growth, and
all the various marketing functions you’d expect to find within those
umbrellas. We work closely with product, engineering, product, design, and our
business partners - we are a highly cross functional team that thrives in a
fast-paced environment, delivering top-tier work by leveraging our collective
creativity and strategic prowess. We're seeking an operational champion who
can support our mission by providing clear, consistent, and inspirational
guidance. We want a business leader to help us shape the vision and ensure
we’re executing against it on a weekly basis.



  

THE ROLE

Picture yourself as the Director of Growth and Marketing Operations at
Eventbrite. Every day, you're not just shaping the engine of a brand that
brings people together through live experiences, but also building and
expanding on the overarching global strategy.

  

Your Monday morning begins as always, with a fresh cup of coffee and an
analytical dive into last week's metrics. Today, you're focused on the
performance of a new B2C campaign. This isn't just about numbers for you -
it's about aligning these data points with our broader objectives and
communicating this analysis to the leadership team. You make sure the
respective brand, seo, product, and performance marketing teams see the same
trends and insights you’re identifying, and that they’re ready to speak to
those trends in cross functional meetings.

  

After your analysis, you head into a brainstorming session with the content
and community marketing teams. They're buzzing with a new idea for a content
program, and love the ideas you’re bringing to the table. As they lay out
their vision, your mind is already at work, thinking about how to
operationalize and integrate this idea into our global strategy.

  

Post-meeting, you sit down to draft a preliminary project plan, and make sure
all the right owners are set up to run. You consider key milestones,
resources, and potential external vendors, always with an eye on how this
project contributes to our strategic vision. You pull up the global marketing
calendar to start mapping out how this falls into our existing mix over the
next quarter. As you pull people in, you’re not shy to challenge the whole
team to keep the broader mission and strategy in mind as they explore the new
idea, but know how to do it in a way that fosters creativity, not dampers it.

  

In the afternoon, you catch up with the marketing analytics team. They've
developed a new performance monitoring dashboard, and you're keen to see how
this tool will enable real-time adjustments to our campaigns, enhancing our
agility in the global market. The whole team will love their new toolset, and
making sure they each are introduced to the hard work the analytics team has
done in a productive way that meets their needs, is the art and science of
your role you love piecing together.

  

Your day concludes with a strategy session with senior leadership. You're
there to update them on the special projects you're spearheading and to
discuss how these initiatives align with and drive our strategy. As you
present your progress, you feel a sense of pride. You've taken an idea from
its embryonic state, nurtured it through the planning and execution stages,
and now it's ready to make a significant impact on our global market.

  

As Eventbrite's Director of Growth and Marketing Operations, each day offers
new challenges and opportunities. You're at the intersection of creativity and
strategy, driving initiatives that align with our global vision. You're not
just a project manager - you're a business leader, making decisions that shape
Eventbrite's future. This is your chance to redefine what our brand can do on
a global scale.

### YOU WILL

  

  * Orchestrate and implement the annual marketing strategy and operations that empower the marketing team to execute best-in-class programs.
  * Lead the quarterly planning process, making strategic recommendations for prioritization, sequencing, and resource allocation based on data-driven insights.
  * Oversee the engagement and management of external vendors, ensuring projects are executed as planned and in alignment with our global objectives.
  * Evaluate and integrate cutting-edge tools and services to streamline the coordination of teams and improve marketing effectiveness.
  * Collaborate with marketing analytics to develop sophisticated performance monitoring dashboards, using these to guide strategic decisions.
  * Lead cross-functional special projects, aligning them with Eventbrite’s global strategy, and reporting progress to senior marketing leadership.
  * Assemble and mentor a high-performing marketing operations team, fostering a culture of excellence and continuous learning.

  

### THE SKILLSET

  

  * 12+ years of experience in marketing operations, ideally at a high-growth tech company or consultancy, with a proven track record in strategic planning and execution.
  * Experience leading and influencing a global team, with a knack for fostering strong relationships across different cultures and time zones.
  * Deep understanding of marketing tools such as email tools, SFDC, marketing automation, etc., and the ability to evaluate and integrate new technologies.
  * Demonstrated ability to create systems and processes that drive value and efficiency for a business, informed by strong data analytics skills.
  * Excellent project management experience, with a track record of leading complex, large-scale projects from conception to completion.
  * Experience in both B2B and B2C (or B2B2C) settings, with the ability to adapt strategies to different market conditions and customer needs.
  * Experience working with remote teams and building a team from the ground up.
  * Outstanding written and verbal communication skills, with the ability to articulate complex concepts to a wide range of stakeholders.
  * Proven ability to balance multiple tasks and projects, prioritize effectively, and meet deadlines in a fast-paced environment.
  * Ability to lead cross-discipline teams of various levels of seniority, inspiring them to work collaboratively towards shared goals.
  * Flexibility and tolerance for ambiguity, combined with the ability to make strategic decisions under uncertainty.

  

### BONUS POINTS

  

  * Passion for live experiences and/or user of Eventbrite
  * Past entrepreneurial experience working on your own startup or side project
  * Knowledge of data tools (e.g., Tableau) and/or SQL
  * Fun-loving attitude, and sense of humor to maintain levity on the team
  * Innovation and creativity in approaching marketing strategies and operations

  

WHAT WE OFFER

  

 **We are committed to providing competitive, valuable and meaningful benefits
for our Britelings** **.  **

  

 **We work hard to cultivate a diverse, equitable and inclusive culture where
Britelings feel like they belong.**  

Employees can participate in resource groups and we offer programming
throughout the year to support a diverse and inclusive workplace.  [Read
more](https://www.eventbritecareers.com/diversity-and-inclusion-at-eventbrite)
about our Diversity and Inclusion work for our team, culture, and community.

  

 **We offer comprehensive benefits and a wellness package above and beyond
standard medical benefits to support our Britelings’ lifestyle.**

Eventbrite's global benefit programs are designed to meet you where you are by
offering resources and support for your health, well-being, finances, and
family. This includes support in a remote/hybrid environment, wellness
allowance, Carrot family planning benefit, Origin Financial Planning service,
and other offerings to ease the mind and body like Modern Health and
BriteBreaks (generally the first Friday of every month off).

  

ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing, marketing, and experience
technology platform that serves a consumers and event creators in nearly 180
countries. Since inception, Eventbrite has been at the center of the
experience economy, transforming the way people organize and attend events.
With over 280 million tickets distributed for over 5 million total events in
2022, Eventbrite is where people all over the world discover new things to do
or new ways to do more of what they love. Learn more at
[www.eventbrite.com](http://www.eventbrite.com/).

  

IS THIS ROLE NOT AN EXACT FIT?

[Sign up to keep in touch and we’ll let you know when we have new positions on
our team](https://www.eventbritecareers.com/home).

  

Eventbrite is committed to equality of opportunity for all staff, and
applications from all suitably qualified individuals are encouraged,
regardless of age, disability, sex, gender reassignment, sexual orientation,
pregnancy and maternity, race, religion or belief and marriage and civil
partnerships.

  

#LI-REMOTE

  

[Applicant Privacy
Notice](https://eventbrite.box.com/s/4cq6lmjjwuejvoqifjodc2sf5iy2dq5s)

