Ironclad is the #1 contract lifecycle management platform for innovative companies.&nbsp; Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L&rsquo;Or&eacute;al, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It&rsquo;s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.&nbsp;

&nbsp;

Ironclad is&nbsp;<a href="https://ironcladapp.com/lp/state-of-digital-contracting-on-demand/?wchannelid=l3gookxxq6&amp;wmediaid=zkdmcjb8wa" rel="noopener noreferrer nofollow" target="_blank">writing the narrative</a>&nbsp;that shows how beautiful and functional contracting will change business.&nbsp;We&rsquo;re a leader in the&nbsp;<a href="https://ironcladapp.com/lp/forrester-wave-contract-lifecycle-management/" rel="noopener noreferrer nofollow" target="_blank">Forrester Wave for Contract Lifecycle Management</a>. We have been recognized as a&nbsp;<a href="https://www.greatplacetowork.com/certified-company/7021706" rel="noopener noreferrer nofollow" target="_blank">Fortune Great Place to Work</a>&nbsp;for four consecutive years. Our innovation and work culture have been recognized by&nbsp;<a href="https://www.glassdoor.com/Award/Best-Small-and-Medium-Companies-to-Work-For-LST_KQ0,43.htm" rel="noopener noreferrer nofollow" target="_blank">Glassdoor&#39;s Best Places to Work 2023</a>, Forbes&rsquo;&nbsp;<a href="https://www.forbes.com/sites/alanohnsman/2021/04/26/ai-50-americas-most-promising-artificial-intelligence-companies/?sh=434fb68277cf" rel="noopener noreferrer nofollow" target="_blank">50 Most Promising AI Companies</a>, Wing Venture Capital&#39;s&nbsp;<a href="https://www.enterprisetech30.com/wp-content/uploads/2021/02/2020ET30.pdf" rel="noopener noreferrer nofollow" target="_blank">Enterprise Tech 30</a>, and Gartner&#39;s Magic Quadrant. We&rsquo;re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit&nbsp;<a href="http://www.ironcladapp.com/" rel="noopener noreferrer nofollow" target="_blank">www.ironcladapp.com</a>&nbsp;or follow us on&nbsp;<a href="https://www.linkedin.com/company/ironclad-inc-/" rel="noopener noreferrer nofollow" target="_blank">LinkedIn</a>&nbsp;and&nbsp;<a href="https://twitter.com/ironclad_inc" rel="noopener noreferrer nofollow" target="_blank">Twitter</a>.&nbsp;

 
Ironclad is on a mission to power the world&rsquo;s contracts, and our Digital Customer Success team is a critical part of making that mission a reality. Reporting to the Director of Customer Enablement, the Trainer (i.e.Customer and Partner Enablement Manager) will deliver impactful learning experiences that drive adoption, reduce customer effort, and decrease time to value.&nbsp;

&nbsp;

The ideal candidate for this role is an experienced trainer with a SaaS background, who is ready to be part of building a Customer and Partner Enablement team from the ground up at a high-growth company. You should be confident in a variety of delivery methods - including VILT, recording engaging on-demand sessions, custom training and workshops, and more. As an early member of this team, this is an opportunity not just to deliver great learning experiences to our customers, but to help shape the processes and systems we need to scale as we grow the team and our offerings. You should be passionate about driving great customer experiences, flexible, and creative.&nbsp;

&nbsp;

What you will be doing:

&nbsp;

<ul>
	<li>
	Deliver high-quality learning experiences for a range of audiences, from standard online small group training, to personalized training for Enterprise customers
	</li>
	<li>
	Partner with Instructional Designers to provide content feedback to improve training materials and program
	</li>
	<li>
	Work closely with customers to understand and customize training agenda and content to meet their needs during custom engagements
	</li>
	<li>
	Become an expert on the Ironclad product, so customers can rely on you to answer basic to advanced product Q&amp;A
	</li>
</ul>

<ul>
	<li>
	Perform other duties as needed
	</li>
</ul>

&nbsp;

What we&rsquo;re looking for:&nbsp;

&nbsp;

<ul>
	<li>
	Excellent presentation skills and the ability to command a room
	</li>
	<li>
	Excellent written and verbal communication skills
	</li>
	<li>
	Excellent interpersonal skills - dynamic, enthusiastic, upbeat individual who connects well with others
	</li>
	<li>
	2-3 years experience providing training, preferably at a SaaS company
	</li>
	<li>
	Tech savvy, analytical, and good problem solver
	</li>
	<li>
	Organized, methodical, and detail-oriented
	</li>
	<li>
	Ability to prioritize and effectively manage multiple projects and tasks concurrently
	</li>
	<li>
	Ability to work independently and as part of a team
	</li>
	<li>
	Ability to communicate complex business software processes effectively
	</li>
	<li>
	Self-starter and quick learner
	</li>
	<li>
	Some travel may be required 
	 
	Benefits:
	</li>
</ul>

<ul>
	<li>
	Health, dental, and vision insurance
	</li>
	<li>
	401k
	</li>
	<li>
	Wellness reimbursement
	</li>
	<li>
	Take what you need vacation policy
	</li>
	<li>
	Generous parental leave for both primary and secondary caregivers
	</li>
</ul>

&nbsp;

Base Salary Range:&nbsp;$95,000 - $125,000

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad&rsquo;s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

&nbsp;

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Ironclad is the #1 contract lifecycle management platform for innovative
companies.  Every company, in every country, in every industry runs on
contracts, but managing these contracts slows companies down and costs them
millions of dollars. L'Oreal, Staples, Mastercard, and other leading
innovators use Ironclad to collaborate and negotiate on contracts, accelerate
contracting while maintaining compliance, and turn contracts into critical
carriers of operational business intelligence. It's the only platform flexible
enough to handle every type of contract workflow, whether a sales agreement,
an HR agreement or a complex NDA.



Ironclad is [writing the narrative](https://ironcladapp.com/lp/state-of-
digital-contracting-on-demand/?wchannelid=l3gookxxq6&wmediaid=zkdmcjb8wa) that
shows how beautiful and functional contracting will change business. We're a
leader in the [Forrester Wave for Contract Lifecycle
Management](https://ironcladapp.com/lp/forrester-wave-contract-lifecycle-
management/). We have been recognized as a [Fortune Great Place to
Work](https://www.greatplacetowork.com/certified-company/7021706) for four
consecutive years. Our innovation and work culture have been recognized by
[Glassdoor's Best Places to Work 2023](https://www.glassdoor.com/Award/Best-
Small-and-Medium-Companies-to-Work-For-LST_KQ0,43.htm), Forbes' [50 Most
Promising AI
Companies](https://www.forbes.com/sites/alanohnsman/2021/04/26/ai-50-americas-
most-promising-artificial-intelligence-companies/?sh=434fb68277cf), Wing
Venture Capital's [Enterprise Tech 30](https://www.enterprisetech30.com/wp-
content/uploads/2021/02/2020ET30.pdf), and Gartner's Magic Quadrant. We're
backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For
more information, visit [www.ironcladapp.com](http://www.ironcladapp.com/) or
follow us on [LinkedIn](https://www.linkedin.com/company/ironclad-inc-/) and
[Twitter](https://twitter.com/ironclad_inc).

  
Ironclad is on a mission to power the world's contracts, and our Digital
Customer Success team is a critical part of making that mission a reality.
Reporting to the Director of Customer Enablement, the Trainer (i.e.Customer
and Partner Enablement Manager) will deliver impactful learning experiences
that drive adoption, reduce customer effort, and decrease time to value.



The ideal candidate for this role is an experienced trainer with a SaaS
background, who is ready to be part of building a Customer and Partner
Enablement team from the ground up at a high-growth company. You should be
confident in a variety of delivery methods - including VILT, recording
engaging on-demand sessions, custom training and workshops, and more. As an
early member of this team, this is an opportunity not just to deliver great
learning experiences to our customers, but to help shape the processes and
systems we need to scale as we grow the team and our offerings. You should be
passionate about driving great customer experiences, flexible, and creative.



**What you will be doing:**



  * Deliver high-quality learning experiences for a range of audiences, from standard online small group training, to personalized training for Enterprise customers

  * Partner with Instructional Designers to provide content feedback to improve training materials and program

  * Work closely with customers to understand and customize training agenda and content to meet their needs during custom engagements

  * Become an expert on the Ironclad product, so customers can rely on you to answer basic to advanced product Q&A

  * Perform other duties as needed



**What we 're looking for: **



  * Excellent presentation skills and the ability to command a room

  * Excellent written and verbal communication skills

  * Excellent interpersonal skills - dynamic, enthusiastic, upbeat individual who connects well with others

  * 2-3 years experience providing training, preferably at a SaaS company

  * Tech savvy, analytical, and good problem solver

  * Organized, methodical, and detail-oriented

  * Ability to prioritize and effectively manage multiple projects and tasks concurrently

  * Ability to work independently and as part of a team

  * Ability to communicate complex business software processes effectively

  * Self-starter and quick learner

  * Some travel may be required  
  
**Benefits:**

  * Health, dental, and vision insurance

  * 401k

  * Wellness reimbursement

  * Take what you need vacation policy

  * Generous parental leave for both primary and secondary caregivers



**Base Salary Range:  **$95,000 - $125,000

The base salary range represents the minimum and maximum of the salary range
for this position based at our San Francisco headquarters. The actual base
salary offered for this position will depend on numerous factors, including
individual proficiency, anticipated performance, and the location of the
selected candidate. Our base salary is just one component of Ironclad's
competitive total rewards package, which also includes equity awards (a new
hire grant, along with opportunities for additional awards throughout your
tenure), competitive health and wellness benefits, and a commitment to career
growth and development.



Pursuant to the San Francisco Fair Chance Ordinance, we will consider for
employment qualified applicants with arrest and conviction records.

