Headway is building a new mental healthcare system that everyone can access. We make it easy for people to find quality in-network mental health care by removing historic barriers faced by mental health providers, payers, and patients.
1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive. This is where we got our start – Headway has built the first software-enabled national network of therapists who accept health insurance, making it possible for patients to find quality care they can afford and enabling mental healthcare providers to grow their practice.
We launched in April of 2019 and are now powering 500,000+ appointments a month. To scale our vision, we’ve raised over over $100 million in funding from a16z, Thrive, Accel, Spark Capital, and Google Ventures.
Join us, and make an impact
About The Role
As Headway scales our mission to build a new mental healthcare system everyone can access, a core challenge and opportunity we face is the reliability and effectiveness of our Patient Benefits engine. This is a first-class operational and product solution that enables Headway to deliver on our promise to make dealing with insurance easy for both providers and patients. As a core member of our Patient Operations team, you will play a leading role within a function core to the livelihood of our business and the impact we deliver for our users.
The world of patient benefits and eligibility is an increasingly complex one. In this role, you will have the unique opportunity to create structure out of chaos, to architect, test, and operationalize solutions through building data workflows and processes that will deliver real-world impact from day one to hundreds of thousands of patients around the country. As part of scaling the solutions you design, you will also operate as a thought partner to product and data teams at Headway, in a bid to drive the future-first nature of the solutions you deliver. This is a unique opportunity to get hands on in a data- first environment, and to own outcomes core to the growth of our business.
What you’ll do at Headway
You’ll be great for this role if you:
Compensation and Benefits:
Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
Benefits offered include:
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.
Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact email@example.com
Headway employees work remotely across the US, with the option to work from offices in New York City and (coming soon!) San Francisco. Headway participates in E-Verify. To learn more, click here.