ORGANIZATION OVERVIEW 
 
16 Tech Community Corporation, Inc. is the 501c3 leading the physical and programmatic development of the 
16 Tech Innovation District. 16 Tech is an emerging destination for innovation and entrepreneurship, a 50-acre 
live-work-innovate community located in downtown Indianapolis that is dedicated to world-changing 
innovation and economic opportunity. 
 
16 Tech seeks to create an inclusive innovation community through the following areas: 
 
&bull; Ecosystem Development: Attract anchors, tenants and partners that connect and strengthen the 
innovation ecosystem 
&bull; District Experience: Create a welcoming, inclusive and vibrant culture in 16 Tech 
&bull; Innovation Services: Ensure a continuum of resources in 16 Tech to advance innovation-driven 
entrepreneurship 
&bull; Neighborhood &amp; Talent Connections: Lower barriers for diverse persons to participate in and 
contribute to the innovation economy 
 
16 Tech Community Corporation is a proud equal opportunity employer committed to an inclusive work 
environment and to building a team that reflects the rich diversity of our community. People of color, 
people with disabilities, and people of diverse sexual orientations, gender expressions, and identities are 
encouraged to apply. 
 
POSITION OVERVIEW 
 
The District Experience Associate is a part-time position with primary responsibility for acting as the first point 
of contact for guests and members of 16 Tech. This position will report to the District Experience Manager and 
work closely with the entire 16 Tech team to ensure the smooth functioning of the facility&rsquo;s daily operations 
and the overall satisfaction of guests and members. An ideal candidate will be able to provide exceptional 
customer service, ensure a seamless customer experience, and assist with various operational tasks to 
maintain a well-organized and welcoming environment. 
 
JOB RESPONSIBILITIES 
 
Guest Relations 
&bull; Greet all guests and members with a friendly and professional demeanor, creating a positive first 
impression. 
&bull; Assist members with daily needs and inquiries, ensuring requests are promptly addressed. 
&bull; Collaborate with District Experience Manager to provide support for daily tasks and responsibilities. 
 
Administrative Support 
&bull; Maintain accurate order list for office supplies and amenities, ensuring availability for daily operations. 
&bull; Track inventory levels and reorder supplies as necessary to prevent shortages. 
&bull; Keep record of guest visits and maintain organized tracking system. 
&bull; Assist in setting up meetings, ensuring that necessary resources are available. 
&bull; Pick up and drop off supplies as required to facilitate smooth operations. 
 
Facilities Management 
&bull; Ensure cleanliness and organization in office kitchens, restocking supplies as needed. 
&bull; Sort incoming mail in mailroom and manage packages efficiently. 
&bull; Coordinate delivery and pickup of packages, ensuring correct carriers are utilized. 
&bull; Assist with maintenance and cleaning requests to maintain a well-maintained environment. 
 
Front Desk Organization 
&bull; Regularly clean and organize front desk area, creating a professional and inviting atmosphere. 
&bull; Stay informed about daily events, meetings, and room bookings to provide accurate information to 
guests and members. 
 
Resource Connection 
&bull; Serve as liaison between members, guests, and available resources, ensuring that individuals are 
directed to appropriate contacts. 
&bull; Provide information about available services, amenities, and events to enhance the overall experience. 
 
MINIMUM QUALIFICATIONS AND DESIRED SKILLS 
&bull; High school diploma or equivalent; associate degree or higher preferred. 
&bull; Exceptional interpersonal and communication skills. 
&bull; Strong organizational abilities and attention to detail. 
&bull; Prior experience in a customer-facing role, preferably in a hospitality or office environment. 
&bull; Proficiency in using basic office software and equipment. 
&bull; Ability to multitask, prioritize, and handle tasks efficiently. 
&bull; A proactive and positive attitude towards problem-solving and teamwork. 
&bull; Flexibility to adapt to changing situations and varying work hours. 
&bull; Professional appearance and demeanor. 
&bull; Flexibility in work hours may be required to accommodate events or special requests. 
&bull; The role may involve standing, walking, and/or light lifting. 
 
BENEFITS 
&bull; Competitive compensation 
&bull; Flexible, part-time schedule 
&bull; Opportunity to work in a dynamic and innovative environment 
 
If you are enthusiastic about creating exceptional guest experiences, possess strong organizational skills, and 
thrive in a fast-paced environment, we encourage you to apply. Join us in providing top-notch service and 
support to our vibrant community of members and guests. 
 
To apply please submit resume, cover letter, and two professional references to careers@16tech.com. 
16 Tech Community Corporation and related entities are Equal Employment Opportunity and Affirmative Action 
Employers. Qualified applicants will receive consideration for employment without regard to race, color, 
religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected 
veteran status, or disability status. 
More information is available at www.16tech.com.

**ORGANIZATION OVERVIEW**  
  
16 Tech Community Corporation, Inc. is the 501c3 leading the physical and
programmatic development of the  
16 Tech Innovation District. 16 Tech is an emerging destination for innovation
and entrepreneurship, a 50-acre  
live-work-innovate community located in downtown Indianapolis that is
dedicated to world-changing  
innovation and economic opportunity.  
  
16 Tech seeks to create an inclusive innovation community through the
following areas:  
  
• Ecosystem Development: Attract anchors, tenants and partners that connect
and strengthen the  
innovation ecosystem  
• District Experience: Create a welcoming, inclusive and vibrant culture in 16
Tech  
• Innovation Services: Ensure a continuum of resources in 16 Tech to advance
innovation-driven  
entrepreneurship  
• Neighborhood & Talent Connections: Lower barriers for diverse persons to
participate in and  
contribute to the innovation economy  
  
16 Tech Community Corporation is a proud equal opportunity employer committed
to an inclusive work  
environment and to building a team that reflects the rich diversity of our
community. People of color,  
people with disabilities, and people of diverse sexual orientations, gender
expressions, and identities are  
encouraged to apply.  
  
**POSITION OVERVIEW**  
  
The District Experience Associate is a part-time position with primary
responsibility for acting as the first point  
of contact for guests and members of 16 Tech. This position will report to the
District Experience Manager and  
work closely with the entire 16 Tech team to ensure the smooth functioning of
the facility's daily operations  
and the overall satisfaction of guests and members. An ideal candidate will be
able to provide exceptional  
customer service, ensure a seamless customer experience, and assist with
various operational tasks to  
maintain a well-organized and welcoming environment.  
  
**JOB RESPONSIBILITIES**  
  
_Guest Relations_  
• Greet all guests and members with a friendly and professional demeanor,
creating a positive first  
impression.  
• Assist members with daily needs and inquiries, ensuring requests are
promptly addressed.  
• Collaborate with District Experience Manager to provide support for daily
tasks and responsibilities.  
  
_Administrative Support_  
• Maintain accurate order list for office supplies and amenities, ensuring
availability for daily operations.  
• Track inventory levels and reorder supplies as necessary to prevent
shortages.  
• Keep record of guest visits and maintain organized tracking system.  
• Assist in setting up meetings, ensuring that necessary resources are
available.  
• Pick up and drop off supplies as required to facilitate smooth operations.  
  
_Facilities Management_  
• Ensure cleanliness and organization in office kitchens, restocking supplies
as needed.  
• Sort incoming mail in mailroom and manage packages efficiently.  
• Coordinate delivery and pickup of packages, ensuring correct carriers are
utilized.  
• Assist with maintenance and cleaning requests to maintain a well-maintained
environment.  
  
_Front Desk Organization_  
• Regularly clean and organize front desk area, creating a professional and
inviting atmosphere.  
• Stay informed about daily events, meetings, and room bookings to provide
accurate information to  
guests and members.  
  
_Resource Connection_  
• Serve as liaison between members, guests, and available resources, ensuring
that individuals are  
directed to appropriate contacts.  
• Provide information about available services, amenities, and events to
enhance the overall experience.  
  
**MINIMUM QUALIFICATIONS AND DESIRED SKILLS**  
• High school diploma or equivalent; associate degree or higher preferred.  
• Exceptional interpersonal and communication skills.  
• Strong organizational abilities and attention to detail.  
• Prior experience in a customer-facing role, preferably in a hospitality or
office environment.  
• Proficiency in using basic office software and equipment.  
• Ability to multitask, prioritize, and handle tasks efficiently.  
• A proactive and positive attitude towards problem-solving and teamwork.  
• Flexibility to adapt to changing situations and varying work hours.  
• Professional appearance and demeanor.  
• Flexibility in work hours may be required to accommodate events or special
requests.  
• The role may involve standing, walking, and/or light lifting.  
  
**BENEFITS**  
• Competitive compensation  
• Flexible, part-time schedule  
• Opportunity to work in a dynamic and innovative environment  
  
If you are enthusiastic about creating exceptional guest experiences, possess
strong organizational skills, and  
thrive in a fast-paced environment, we encourage you to apply. Join us in
providing top-notch service and  
support to our vibrant community of members and guests.  
  
To apply please submit resume, cover letter, and two professional references
to careers@16tech.com.  
16 Tech Community Corporation and related entities are Equal Employment
Opportunity and Affirmative Action  
Employers. Qualified applicants will receive consideration for employment
without regard to race, color,  
religion, sex, sexual orientation, gender perception or identity, national
origin, age, marital status, protected  
veteran status, or disability status.  
More information is available at www.16tech.com.

