People Solutions Coordinator at Braze | Powderkeg

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.


As a part of the Braze People team, the People Solutions team plays a pivotal role in supporting the overall employee experience and optimizing processes to align with business needs. The People Solutions Coordinator will provide valuable support across various People functions, ensuring accuracy and integrity from compliance to our processes, and serve as a key point of contact for employee operational questions and/or concerns.

This role will report to the Senior Manager, People Solutions, and sits within the People Operations function, but will also have the opportunity to work closely with the Talent Acquisition, People Relations, and Learning & Development functions.

As the People Operations Coordinator, you will:

  • Support with compliance among various local, state, and federal requirements
  • Complete Form I-9 and other work authorization documents for US and Canada employees
  • Assist team members with employee immigration cases
  • Assist with annual internal audits and external surveys
  • Complete pre-employment tasks for US new hires, including background checks
  • Reviews all new hire data and ensures the integrity of all data entered. Support the onboarding process of new hires, including regional day-one new hire onboarding sessions
  • Assist with employee inquiries timely and/or direct them to the right teams and resources based on their needs
  • Respond to employee inquiries through our ticketing system in a timely manner to meet SLAs and/or direct them to the right teams and resources based on their needs
  • Collaborate with team members to optimize and implement process improvements
  • Assist the People team with various ad-hoc projects and day-to-day tasks
  • Maintain procedure documentation on team processes
  • Contribute as an ambassador for our culture; help manage projects that increase engagement, motivation, development, and retention


You’re a motivated, detail-oriented, and data-driven person who is excited to join a fast-paced and scaling company! Specifically, you have:

  • 1-2 years of prior experience in an HR role
  • Extremely strong and consistent attention to detail and accuracy, completeness, and thoroughness of work
  • Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously
  • Strong service orientation to internal and/or external customers
  • Receptive to feedback
  • Professional maturity and discretion when dealing with sensitive data
  • Robust multitasking skills
  • Strong verbal and written communication skills
  • Ability to work cross-functionally with all different types of personalities
  • Flexibility and creativity to improve current processes as the business scales
  • Self-sufficient with the ability to manage own workload and priorities
  • Eager to learn and grow with our People team
  • Prior experience working with an HRIS, such as Workday (a plus)

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $60,750 and $70,875/year with an expected On Target Earnings (OTE) between $67,500 and $78,750/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.


From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.

  • Competitive compensation that includes equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Global presence, dog-friendly offices, and remote availability
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
  • Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

Details of these benefit plans will be provided if a candidate receives an offer of employment. Benefits may vary by location.


Braze (Nasdaq: BRZE) is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #1 on Great Place to Work UK’s 2023 Best Workplaces (Medium), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #19 on Fortune’s 2022 Best Workplaces in New York (Large), and #5 on Fortune’s 2022 Best Workplaces for Millennials in the US.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Job Summary
  • Job Title
    People Solutions Coordinator
  • Company
  • Location
    New York, NY
  • Employment Type
    Full time
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