Salesforce Administrator at Project44 | Powderkeg

Why project44:

Our mission is to usher in a new era of trust and predictability to transportation and logistics, but there’s still a lot of work to be done. The industry is massive, as is the opportunity. We’re looking for bright, ambitious individuals to join our growing global team and help us enable a more productive and successful world. We’re changing the way the world ships, and we’re looking for you to help us get there!

Position Overview:

We are seeking a highly skilled and motivated Salesforce Administrator with expertise in Configure, Price, Quote (CPQ) processes to join our dynamic software company. As a Salesforce Administrator, you will play a crucial role in maintaining, enhancing, and optimizing our Salesforce platform, including its CPQ capabilities. Your primary focus will be on ensuring the system's efficiency, data integrity, and user adoption, while also collaborating with cross-functional teams to implement improvements that align with our business processes.

What you will work on

You will work across our Salesforce instance, ensuring appropriate business requirements are gathered and that we consistently deliver functional enhancements and improvements as requested.

Who you will work with:

You will work with stakeholders across Sales, Operations, Customer Success, and Finance.

Responsibilities include, but are not limited to:

  • Salesforce Administration : Manage day-to-day operations of our Salesforce instance, including user management, data hygiene, security settings, and customization according to best practices.
  • System Customization : Customize Salesforce to meet the specific needs of different departments and teams. Utilize declarative tools (such as Process Builder, Flows, and Lightning App Builder) to enhance user experience and streamline processes.
  • Data Integrity : Regularly perform data quality audits and implement strategies to maintain the accuracy and integrity of Salesforce data. Identify and rectify data inconsistencies and duplications.
  • User Training and Support : Provide training and support to Salesforce users across various departments. Address user inquiries, troubleshoot issues, and facilitate training sessions to ensure efficient system utilization.
  • Reporting and Analytics : Create and maintain reports and dashboards to provide insights into key business metrics and help stakeholders make informed decisions. Customize reports to address specific reporting needs.
  • Integration Management : Collaborate with the IT team to manage integrations between Salesforce and other business-critical systems, ensuring seamless data flow and process automation.
  • Process Improvement : Identify areas for process optimization and automation within Salesforce. Work closely with business stakeholders to gather requirements, design solutions, and implement enhancements.
  • Security and Compliance : Enforce data security best practices and maintain compliance with relevant regulations. Monitor and manage user access and permissions to safeguard sensitive information.
  • Stay Current : Stay up-to-date with the latest Salesforce features, releases, and best practices. Continuously explore opportunities to enhance our Salesforce instance's capabilities.

What you bring:

  • Proven experience as a Salesforce Administrator. Salesforce Administrator certification is highly desirable.
  • Strong understanding of Salesforce data model, security model, and customization options.
  • Proficiency in declarative tools such as Process Builder, Flows, and Lightning App Builder.
  • Excellent problem-solving skills with the ability to troubleshoot and resolve complex issues.
  • Experience in data management and maintaining data integrity within Salesforce.
  • Strong communication skills with the ability to interact effectively with both technical and non-technical stakeholders.
  • Ability to work collaboratively in cross-functional teams and manage multiple priorities.
  • Knowledge of software industry processes and practices is a plus
  • In-office Commitment: Employees are expected to contribute to our collaborative culture by working in the office three days weekly

Diversity & Inclusion

We're designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique communities we are building for. So it's up to us to create a company where anyone can bring their authentic self to work everyday. We're constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It's on every one of us.

Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We're building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you.

We pride ourselves on celebrating everyone — project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!

For any needed accommodations during the hiring process, please email recruiting@project44.com. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

More about project44

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.

A candidate will be asked to conduct a pre-employment criminal back ground screening test as a standard routine to minimize moral & integrity risks among our staff and to ensure Project44 is compliant with its internal pre- employment screening policy and SOC 2, Sarbanes Oxley Act and ISO 27001 compliance. We will only ask you to conduct a criminal background check when we believe it is proportionate to the role that you will fulfil within your team and/or department A criminal back ground check will be facilitated by our third party vendor Accurate who will assist you to get the appropriate documents from authorities in the country where you will be employed. Depending on the country where you will be employed your local authority will provide a Certificate of Conduct or similar document upon your request. If there are any costs related to screening, these will be borne by Project44. When our vendor Accurate will reach out to, you will be asked for your consent. We would like to emphasize that at all time you can decide to withdraw from the application process and/or to withdraw the consent to perform a screening test.

#LI-Hybrid

Job Summary
  • Job Title
    Salesforce Administrator
  • Company
    Project44
  • Location
    Chicago, IL
  • Employment Type
    Full time
Ready to apply?
Ready to apply?