<p>Location: Remote, Spain</p><br/><p>Employment Type: Full-time</p><br/><p>Team: Engineering</p><br/><div><span style="font-size: 24px">THE CHALLENGE</span></div><div>Eventbrite is the leading global ticketing and event technology platform, powering over five million live experiences and 300 million tickets every year. We empower creators of events of all shapes and sizes – from music festivals, experiential yoga, political rallies to gaming competitions –– by providing them the tools and resources they need to seamlessly plan, promote, and produce live experiences around the world.</div><div><br></div><div>Localization at Eventbrite aims to delight our users worldwide with a high quality localized experience through globally accessible content and meaningful product-market fit.</div><div><br></div><div><br></div><div><span style="font-size: 24px">THE TEAM</span></div><div>The Engineering Strategy and Operations team is a global team of Technical Program Managers, Business Program Managers and Project Managers that are responsible for the planning, execution and tracking of key engineering programs. They enable communication, collaboration, strategy execution, technical delivery and special projects within the Engineering organization and cross-functionally. They facilitate alignment across stakeholders, identify and mitigate risks and influence behaviors that breed success in line with our strategic vision.<span style="font-size: 10.5pt">&nbsp;Our Localization resources aim to deliver a high-quality localized experience for Eventbrite users all over the world</span></div><div>&nbsp;</div><div>&nbsp;</div><div><span style="font-size: 24px">THE ROLE</span></div><div><span style="font-size: 10.5pt">The Senior Localization Program Manager will be instrumental in managing localization projects and deliverables for all the products and teams that we support. The Senior Localization PM keeps the Localization Program Manager and all the program stakeholders up to date tracking overall progress of each project while flagging internationalization and localization issues, proposes possible solutions and researches and recommends feature improvements. She/he will coordinate with localization service providers to produce localized products and content that are culturally and linguistically accurate for each market.&nbsp; The Localization PM will ensure proper localization with an eye on quality and perform scheduled and ad hoc audits of the deliverables as well as contributing&nbsp; to the broader global operational strategies.&nbsp;</span></div><div><br></div><div><span style="font-size: 10.5pt">The ideal candidate is results-driven, an effective problem solver and is passionate about managing the localization of web-based products, customer care content and other deliverables.</span></div><h3>THE SKILL SET</h3><br/><ul><li>Between 3-5 years localization project management experience</li><li>Experience working with Translation Management Systems, CAT tools and localization service providers</li><li>Manage the entire life-cycle of multiple localisation projects in a fast-paced environment, ensuring timely, successful execution, and scalability in line with company’s objectives</li><li>Work with translators alongside Language Vendors ensuring meaningful collaborations and a high quality and culturally sensitive approach to localisation&nbsp;</li><li>Contribute to and maintain comprehensive documentation of internal localisation processes and infrastructureUnderstand localization budget and vendor pricing structures, quotes and invoices</li><li>Experience launching new locales&nbsp;</li><li>Collaborate closely with stakeholders at all levels</li><li>Educate partner teams on the localization process to increase efficacy and drive best practices</li><li>A focus on the details and strong empathy for end users in different markets</li><li>A team player who loves to engage with others across cultural, functional and geographic linesAdvanced knowledge of JIRA, Google Drive and other related tools</li><li>Excellent communication and organization skills</li><li>Stay current with industry trends, actively experimenting with emerging technologies, and applying innovative solutions to enhance our localisation processes and efficiency</li></ul><br/><h3>BONUS POINTS</h3><br/><ul><li>Active Eventbrite user with a passion for live events</li><li>Fluent in&nbsp; multiple&nbsp; languages</li><li>Experience using Transifex, XTM and Global App Testing</li></ul><br/><div><span style="font-size: 18pt">WHAT WE OFFER</span></div><div><br></div><div><b style="font-size: 13pt">We are committed to providing competitive, valuable and meaningful benefits for our Britelings</b><b style="font-size: 10.5pt">.&nbsp;</b></div><div><br></div><div><b style="font-size: 13.5pt">We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong.</b><span style="font-size: 13.5pt">&nbsp;</span></div><div><span style="font-size: 10.5pt">Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.&nbsp; </span><a href="https://www.eventbritecareers.com/diversity-and-inclusion-at-eventbrite" style="font-size: 10.5pt" class="postings-link">Read more</a><span style="font-size: 10.5pt"> about our Diversity and Inclusion work for our team, culture, and community.</span></div><div><br></div><div><b style="font-size: 13pt">We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.</b></div><div><span style="font-size: 10.5pt">Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote/hybrid environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off). </span></div><div><br></div><div><span style="font-size: 18pt">ABOUT EVENTBRITE</span></div><div><span style="font-size: 11pt">Eventbrite is a global self-service ticketing, marketing, and experience technology platform that serves a consumers and event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. With over 280 million tickets distributed for over 5 million total events in 2022, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at </span><a href="http://www.eventbrite.com/" style="font-size: 11pt" class="postings-link">www.eventbrite.com</a><span style="font-size: 11pt">.</span></div><div><br></div><div><span style="font-size: 18pt">IS THIS ROLE NOT AN EXACT FIT?</span></div><div><a href="https://www.eventbritecareers.com/home" class="postings-link">Sign up to keep in touch and we’ll let you know when we have new positions on our team</a><span style="font-size: 10.5pt">. </span></div><div><br></div><div><span style="font-size: 11pt">Eventbrite is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt">#LI-REMOTE</span></div><div><br></div><div><a href="https://eventbrite.box.com/s/4cq6lmjjwuejvoqifjodc2sf5iy2dq5s" style="font-size: 10.5pt" class="postings-link">Applicant Privacy Notice</a></div>

Location: Remote, Spain

  

Employment Type: Full-time

  

Team: Engineering

  

THE CHALLENGE

Eventbrite is the leading global ticketing and event technology platform,
powering over five million live experiences and 300 million tickets every
year. We empower creators of events of all shapes and sizes – from music
festivals, experiential yoga, political rallies to gaming competitions –– by
providing them the tools and resources they need to seamlessly plan, promote,
and produce live experiences around the world.

  

Localization at Eventbrite aims to delight our users worldwide with a high
quality localized experience through globally accessible content and
meaningful product-market fit.

  

  

THE TEAM

The Engineering Strategy and Operations team is a global team of Technical
Program Managers, Business Program Managers and Project Managers that are
responsible for the planning, execution and tracking of key engineering
programs. They enable communication, collaboration, strategy execution,
technical delivery and special projects within the Engineering organization
and cross-functionally. They facilitate alignment across stakeholders,
identify and mitigate risks and influence behaviors that breed success in line
with our strategic vision. Our Localization resources aim to deliver a high-
quality localized experience for Eventbrite users all over the world





THE ROLE

The Senior Localization Program Manager will be instrumental in managing
localization projects and deliverables for all the products and teams that we
support. The Senior Localization PM keeps the Localization Program Manager and
all the program stakeholders up to date tracking overall progress of each
project while flagging internationalization and localization issues, proposes
possible solutions and researches and recommends feature improvements. She/he
will coordinate with localization service providers to produce localized
products and content that are culturally and linguistically accurate for each
market.  The Localization PM will ensure proper localization with an eye on
quality and perform scheduled and ad hoc audits of the deliverables as well as
contributing  to the broader global operational strategies.

  

The ideal candidate is results-driven, an effective problem solver and is
passionate about managing the localization of web-based products, customer
care content and other deliverables.

### THE SKILL SET

  

  * Between 3-5 years localization project management experience
  * Experience working with Translation Management Systems, CAT tools and localization service providers
  * Manage the entire life-cycle of multiple localisation projects in a fast-paced environment, ensuring timely, successful execution, and scalability in line with company’s objectives
  * Work with translators alongside Language Vendors ensuring meaningful collaborations and a high quality and culturally sensitive approach to localisation 
  * Contribute to and maintain comprehensive documentation of internal localisation processes and infrastructureUnderstand localization budget and vendor pricing structures, quotes and invoices
  * Experience launching new locales 
  * Collaborate closely with stakeholders at all levels
  * Educate partner teams on the localization process to increase efficacy and drive best practices
  * A focus on the details and strong empathy for end users in different markets
  * A team player who loves to engage with others across cultural, functional and geographic linesAdvanced knowledge of JIRA, Google Drive and other related tools
  * Excellent communication and organization skills
  * Stay current with industry trends, actively experimenting with emerging technologies, and applying innovative solutions to enhance our localisation processes and efficiency

  

### BONUS POINTS

  

  * Active Eventbrite user with a passion for live events
  * Fluent in  multiple  languages
  * Experience using Transifex, XTM and Global App Testing

  

WHAT WE OFFER

  

 **We are committed to providing competitive, valuable and meaningful benefits
for our Britelings** **.  **

  

 **We work hard to cultivate a diverse, equitable and inclusive culture where
Britelings feel like they belong.**  

Employees can participate in resource groups and we offer programming
throughout the year to support a diverse and inclusive workplace.  [Read
more](https://www.eventbritecareers.com/diversity-and-inclusion-at-eventbrite)
about our Diversity and Inclusion work for our team, culture, and community.

  

 **We offer comprehensive benefits and a wellness package above and beyond
standard medical benefits to support our Britelings’ lifestyle.**

Eventbrite's global benefit programs are designed to meet you where you are by
offering resources and support for your health, well-being, finances, and
family. This includes support in a remote/hybrid environment, wellness
allowance, Carrot family planning benefit, Origin Financial Planning service,
and other offerings to ease the mind and body like Modern Health and
BriteBreaks (generally the first Friday of every month off).

  

ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing, marketing, and experience
technology platform that serves a consumers and event creators in nearly 180
countries. Since inception, Eventbrite has been at the center of the
experience economy, transforming the way people organize and attend events.
With over 280 million tickets distributed for over 5 million total events in
2022, Eventbrite is where people all over the world discover new things to do
or new ways to do more of what they love. Learn more at
[www.eventbrite.com](http://www.eventbrite.com/).

  

IS THIS ROLE NOT AN EXACT FIT?

[Sign up to keep in touch and we’ll let you know when we have new positions on
our team](https://www.eventbritecareers.com/home).

  

Eventbrite is committed to equality of opportunity for all staff, and
applications from all suitably qualified individuals are encouraged,
regardless of age, disability, sex, gender reassignment, sexual orientation,
pregnancy and maternity, race, religion or belief and marriage and civil
partnerships.

  

#LI-REMOTE

  

[Applicant Privacy
Notice](https://eventbrite.box.com/s/4cq6lmjjwuejvoqifjodc2sf5iy2dq5s)

