Senior Manager, Revenue Operations (Systems) at Headway | Powderkeg

Headway’s mission is a big one - to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to take insurance and scale their practice.

Headway was founded in 2019 – since then, we’ve grown into a diverse, national network of over 25,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series C company powering 500k+ appointments per month with over $225m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

As a leader within Headway’s Revenue Operations org, reporting to the Head of Revenue Strategy & Revenue Operations, you’ll have the unique opportunity to build, shape, and lead a brand new function responsible for building and continuously improving the systems needed to unlock the next phase of Headway’s exponential growth.

As Headway scales to deliver high quality behavioral healthcare for millions of people across the country, the complexity of the operational landscape within which we operate has also increased exponentially. To this end, in our journey to build next generation healthcare growth infrastructure, we’re seeking an operational leader to grow and shape a function responsible for scaling Headway’s revenue systems.

This is a one-of-a-kind opportunity that will place you in the driver’s seat to redefine the gold standard for revenue systems, while leading a world-class team within one of America’s fastest growing startups.

**You will: **

  • Define and own Headway’s revenue systems strategy and roadmap to meet Headway’s ambitious short-term and medium/long-term revenue goals while minimizing tech debt
  • Oversee E2E revenue tools management, from tool selection, to implementation and continuous optimization
  • In tandem with key x-functional partners, define system to capture and resolve immediate systems needs and medium/long-term feedback
  • Build a brand new systems function within Revenue Operations
  • Hire and develop a high-performing team of systems leaders

You’d be a great fit if...

  • You are a revenue systems expert, with 8+ years of experience administering and developing systems first hand and at least 4+ years of experience owning systems strategy/roadmap
  • You are a Salesforce expert, you are well versed in other revenue applications (like Calendly, Outreach, Twilio, Churnzero, Marketo and Gong), and you have a strong data architecture understanding
  • You have a vision on how all revenue systems work together, and you shape it by collaborating x-functionally with other growth leaders to build right solution to balance current and medium/long term business needs
  • You thrive at operating in a hyper growth startup, remaining flexible and willing to adjust course when needed
  • You are willing to get your hands dirty to build the systems function from scratch, you get energized about building and consider no task is beneath you
  • You have a passion for and experience leading systems teams and coaching more junior team members

Compensation and Benefits:

  • Salary information is based on a single salary target per role:

    • The starting salary for Revenue Systems Manager is $165,000 and increases to $195,000 based on industry tenure and experience.
  • Other compensation includes: discretionary bonuses

  • Benefits offered include:

  • * Medical, Dental, and Vision coverage
    • HSA / FSA
    • 401K
    • Work-from-Home Stipend
    • Therapy Reimbursement
    • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
    • Unlimited PTO
    • Employee Assistance Program (EAP)
    • Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact

Headway employees work remotely across the US, with the option to work from offices in New York City and (coming soon!) San Francisco. Headway participates in E-Verify. To learn more, click here.

Job Summary
  • Job Title
    Senior Manager, Revenue Operations (Systems)
  • Company
  • Location
  • Employment Type
    Full time
Ready to apply?
Ready to apply?