Location: Atlanta, GA

  

Employment Type: Full Time

  

Experience: Entry Level

  

At Ninety, we're relentlessly focused on building great companies.

Ninety is an innovative, cloud-based business operating system (BOS) platform
that helps organizations focus, align, and thrive.

Our best-practices based platform not only simplifies the hard work associated
with building great organizations but organizes, stores and makes easily
accessible all the associated information.

As Ninety continues to experience exceptional growth, we are looking to bring
on an Enablement Manager who will be responsible for providing all revenue
functions the content and training to execute within their role, and serve the
client at the highest level. This seat will report to the Revenue Operations
Lead.

To be successful in this role, you must have:

  * Previous experience in coaching teams
  * Reliable internet and phone connection
  * Experience in, or are excited to work in an early-stage environment
  * Excellent interpersonal skills that help you build and coach any level team member
  * Project management, coordination, and collaboration skills
  * Ability to manage time effectively, work independently and be self-motivated

Your Key Responsibilities:

  * Understanding Strategic Priorities
    * Collaborate with Revenue Leaders, Revenue teams, and subject matter experts identify training needs for customer facing roles based on GTM plans, revenue forecasts and results.
    * Understand Marketing, Education, and Product priorities and resources available. Leverage resources to support training requests for new or existing products, services, and customers.
  * Auditing and Coaching
    * Work with client-facing roles and their leaders for call and response auditing to ensure the best quality service and support.
    * Provide coaching for team members on delivery, tone, engagement, content, etc. to ensure we are best-serving clients at all parts of their journey.
    * Coaching and research on how we are responding and selling against FAQs. (Example: pricing or competitors)
  * Training Coordination + Content
    * Develop, maintain and deliver training materials, content, resources and curricula on subject matter, processes and technologies.
    * Facilitate the training sessions and needs of the subject matter expert to deliver appropriate information and resources.
    * Continuously assess the effectiveness of learning experiences and training programs through data analysis.
    * May assist in developing new training courses associated with the introduction of new products or processes.
    * This could include product enhancements, EOS journey, 90os journey/content, new partners' content, etc.
    * Evaluating and monitoring all students' progress and understanding to provide feedback to the SME.
    * Responsible for the identification and selection of the best medium for developing training aids such as videos, assessments, and handouts - and working cross-departmentally for prioritization and creation of those assets.
  * New Hires
    * Conduct department training for Revenue Team New Hires, expedite ramp to productivity time period for new customer facing hires.
  * Growth and Development
    * Stays current on sales training trends and developments
    * Identify new, external, learning opportunities for roles within the department within their domain of expertise.
    * Solicit feedback and use metrics to make data-driven improvements to the training curriculum and identifies new training opportunities

Preferred Qualifications:

  * Understanding of instructional design methodologies and learning science
  * Experience with basic video and audio production and developing scripts
  * Experience in Customer Success, Client Success, or similar role
  * 2+ years of experience in Enablement, Training, or a similar role
  * Experience with or exposure to the Entrepreneurial Operating System (EOS®) or other relevant Business Operating Systems

What Success Looks Like:

  * Each revenue department team member supported in understanding how they can utilize content and the product to drive value for their clients.
  * Processes in place for new feature launches, new partners, new 90os content, and any other new content/features across the company for the revenue department to understand how they should be specifically using those things within their seat.
  * Team leads can understand team performance during calls with metrics and feedback provided back to them consistently.
  * Content is developed and prioritized properly, based on product roadmap priorities and productivity targets
  * All content adheres to Ninety's style guide (including standards of voice, style, branding, terminology, and so on)
  * Effectively using agile events such as backlog review, sprint planning, and retrospective

## About Us as an Employer:

  * Ninety's focus on helping organizations focus, align, and thrive isn't just for our clients. We also believe deeply in helping our employees flourish. At 90, we focus on attracting, developing, and retaining our kind of great people. How?
    * We believe in [Work From Anywhere](https://www.ninety.io/work-from-anywhere-with-ninety), giving our employees the freedom and flexibility to work from wherever they need to live their best life.
    * As-needed vacation. Don't worry about punching the clock or losing days.
    * Health and Dental insurance with employer contribution toward premiums
    * HSA, FSA and DCFSA accounts available.
    * Productivity/Wellness allowance.
    * Generous Paid Parental Leave
    * Professional development allowance.
    * Technology allowance.
    * Company gatherings with travel allowance.

  * Why we love doing what we do: Small to midsize businesses are the foundation of almost every healthy community. They provide not just employment but opportunities for people to learn, grow and become leaders who take responsibility for the well-being of the community.

  * Our values:

G​…Get Smart Stuff Done

T​…Teamwork

R​…Resilient ​

I​… Inquisitive​

B​…Best ​

E​…Extra Mile

The "Seat" we have open

Once we are confident we have someone who is a great core-value fit and well
suited for the seat they are in, we provide a high degree of autonomy so they
can master their seat leveraging their Unique Abilities™ and then take on more
and more responsibility.

If the above sounds appealing to you, we invite you to apply and see if you
are well suited to help us help companies achieve real, healthy, and
sustainable growth!

